I emailed to find out what was going on with the outage at my parents in Inlet beach and Dan…read moreDietzen was so prompt and professional in responding right away. He was polite, caring, and helpful - he even followed up with me the next day to make sure it was on when he thought it was resolved, just receive measured to make sure it really was working. He went above and beyond, even when he most definitely didn't need to especially on a weekend! It was very appreciated. Thank you! Kendra

SecureVision Our…read moretelevision service went out in our living room in Plantation Condominiums in Fort Morgan Mississippi. We called for help, and Joseph Brister came to assist us. He fixed our television with expedience and knowledge of the product and service. What an incredible young man! He was polite, respectful, intelligent, and made two older ladies feel secure. He could converse intelligently a skill that seems to be in decline. As teachers, we are able to identify young men who are made of the right stuff. He serves your company's reputation well. Thank you for hiring impressive people to come into our homes. Patricia Davis. Hollye Ferguson Goode

If I could give a negative stars I would. The worse company in the world. I was on hold for 1:48…read moremins The techs are incompetent and rude. If I had anything else to use I would but media com is not any better.

Upload speed is so slow, cuts out my Roku stick, mediacom was faster, but they suck also, not much…read morealternative In Orange Beach.

My previous review for Mediacom was a 3 star as my analysis at the time was based on my personal…read moreexperience at that point. My reviews for tech companies is more informed than most and especially so when as it relates to the internet piece of the of the biz of internet. I'm fact, I started up one of the first Internet Service Provider services in my Tennessee computer store back in '92 and have am entering my 5th decade of all things geek related :-) That being said I have had some funky issues with their Internet for a while and had replaced them at my cottage but kept them at my townhouse because they also provided TV here. (both services have some serious issues) I will not go into the regular trials and tribulations I've endured over the last couple of years but in the last couple months they have just become ridiculous on every front and these clowns have got to go!! Closing the local office was bad enough, but they recently did some sort of audit and without notice dropped our Internet service from 600Mbps to 60Mbps, like oops! Their explanation was it was a mistake, and BTW that's true for at least 61 of my neighbors. The only option they offered was to increase my throughout to 1gb for a discount of an additional $99 a month, wait what? There's more BS issues but I have just signed up with a very reputable local company for 1gb internet and guaranteed support 24/7 365 for the same price that I'm currently paying for 60Mbps service, and so are a bunch of my neighbors. Bottom line: Down town is ridiculous, support is very limited, offices are closing all over the place, prices and price increases are stupid and the majority of the contact people are clueless. So the only recommendation I'm giving is I highly recommend to avoid this company under all circumstances. #fail Check out the "Mediacom Sucks" Facebook page where thousands of customers sound off: https://www.facebook.com/groups/55575141274/

Stay clear of these guys. It is the worst kind of con. They…read moreare flashy and have the latest equipment but the reality is they are a poorly run company with deceptive business practices. When we signed up no mention was ever made off a data cap but they have one!! The penalty rates are just as ridiculous as the cap itself. It is IMPOSSIBLE to get anyone on the phone and impossible to see your account without creating an online portal which you cannot do without talking to someone on the phone. Even after you get that done you cannot see a billing statement without a special number that is on your statement?! Wow. The entire thing is a great big circle-jerk designed to gouge you for as much as possible before you have a chance to cancel service. Well, as soon as I caught wind of the data cap (which I reached in 6 days) I replaced them with Point Broadband.

They finally fixed the pricing, but I really don't care to keep this service. Once the HOA gives…read morethe go ahead to change services, I'm gone.

Beyond communications has poor service, unethical billing practices and uses bait and switch…read moretactics. If you can avoid their services by all means do so.