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    ISI Elite Training - Denver NC

    5.0 (2 reviews)

    Services - ISI Elite Training - Denver NC

    Personal training

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    1 year ago

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    3 months ago

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    VIP Pet Services

    VIP Pet Services

    4.0(6 reviews)
    4.0 mi

    We were referred to VIP Pet Services by our Vet, whom I will also be contacting. I would give them…read more0 stars if I could. To start, we told them specifically where the garage door openers would be so they could get into the house the first day. You have to go through the garage instead of the front door because it's too easy for one of our dogs to get out the front door and bolt down the street. When we first landed, we had a voicemail saying they couldn't find the openers and had to go to a neighbor's house to get a spare key. It was a good thing our neighbor was home, otherwise, our dogs wouldn't have even been checked on when they should have been. We returned home to find a bedroom door destroyed and the damage is extensive. Either this was done in one day and no one showed up to all day to help put a stop to it by blocking off the hallway, or it occurred over multiple days and again nothing was done to try to stop it and it was NEVER mentioned to us. They were asked to leave the garage door openers outside the house in a hiding spot so we could get in when we returned. One of the openers was, instead, left inside the house on the kitchen counter within reach of our big dogs. They, of course, got the opener and destroyed it leaving us with only one working opener. There was also so much poop and pee in the house when we got there that there's no way our dogs were let out during the day we returned (we got home after 9:00P). The owners claim that our dogs left that big of a mess every day, but they "require" 3 visits a day specifically to avoid that, so there's no way if our dogs were let out 3 times a day that they left that big of a mess. Our dogs are all house trained - including a 6-month-old puppy - and would never make that kind of mess inside the house unless they were left alone ALL DAY. My puppy is also required to eat all her meals in the bathroom because one of my other dogs is very food aggressive with her. You show her the food dish in your hands and she runs straight for the bathroom. Once we got home, though, she refused to eat in the bathroom which makes us believe that our instructions were not followed and that she was fed with the other dogs instead of being kept separate to avoid any problems. We contacted VIP Pet Services today and they blamed us for the garage door opener being chewed up because we don't crate the puppy - we also have a 3yo Boxer who gets into everything, which is why we don't leave things on the counter - even though we specifically asked them to leave the openers outside. They refuse to refund any of our money to help fix the destroyed door and the garage door opener and although they said they did a lot of things - like clean out the litter boxes - it certainly doesn't look like anything was cleaned the entire time we were gone (5 days). We will NEVER use VIP Pet Services again and I will be warning all of my friends and colleagues NOT to use them.

    I recently moved to Huntersville and so had to find a new sitter for my American Bulldog. It was…read moresomewhat of a last minute trip however Cindy and Vinny were incredibly accomadating and helpful. All the scheduling for services is completed online; Cindy walked me through this process with ease. We scheduled our consultation visit with Vinny and Sean the following day. I completed as much of my pups profile on line as I could and Vinny brought the form so we could finish what I missed. They were incredibly thorough; practicing placing the collar on CJ and even doing a "dry run" the next day before we left to ensure that CJ was comfortable. I texted almost everyday for updates and they were more than willing to accomadate. The brought the mail in, turned lights on and off as well as brought our recycling to the road side. When we got home we had handwritten notes from both Vinny and Sean detailing CJs care and reassuring us that the week was uneventful. We signed up for the white glove service with 3 visits a day and plan to utilize their afternoon walking service in the future as well. CJ is not just a dog but a part of our family and we would not have been able to enjoy vacation without knowing he was taken care of.

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    ISI Elite Training - Denver NC - gyms - Updated May 2026

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