I purchased Judith Vos earrings for full price on a Sunday at this store. But decided when I brought them home, the color wasn't flattering. Two days later I went to return them with store receipt and tags in place so I obviously didn't wear them. I was told I could not return them as all jewelry was non returnable. I was not aware of this. Also there was a sign facing the back of the store which I did not see with merchandise return policy. Clothing can be returned but I didn't see the very end of the notice which said all jewelry was not returnable. I am very careful to wait a day or so to buy anything that isn't returnable to make sure I want to keep it. But I was not aware that jewelry is not returnable. Even though I went to the Judith Voss website and if I had purchased the earrings there, I could return them.
Buyer beware!! Small print on the receipt at the bottom said all jewelry was not returnable. I have been a shopper for many years but have never encountered not being able to return full price, not final sale, jewelry. It would have been nice if the sales people could at least alert me of this policy. Irresistables will not get my business again. They have lost a customer. So I have to give them the lowest star possible. read more