Dan is responsive and polite. He got back to me right away when I contacted him for A/C vent and…read moredryer cleaning. He gave me a real estimate on the phone, not mumbo-jumbo like some of the services advertised in Val-Pak mailers. He called to confirm the service the day before, gave me an 11-1 time frame for the next day then called about 30 minutes before arriving and arrived a few minutes before 11! He and his work partner were friendly and explained everything they were doing. They kept me updated during the job and took before and after pictures. I am thrilled with the work and the customer service I received. I'll definitely use them again.

Dan (Carroll's Handy Service) does a meticulous and complete job cleaning/sanitizing HVAC Air Ducts…read moreand Dryer Vent. Explains the entire job/problems and takes his time, not rushed. Very easy to communicate from start to finish. I had this done before by another vendor- absolutely no comparison to Dan's thoroughness, knowledge, and equipment. Very fair pricing too. Highly recommend!

Very professional and honest. I am the property manager for the Fairfield county area and I have…read morevery good relationships with all my investors. In fact I make them feel like I was their working partner with their properties.

I've gone back and forth with how I feel about this company. I'm going to replay the experience up…read moreuntil now and let you decide if you would want to work with them. Spoke with Damion on the phone, set up a time to meet on Saturday, which he agreed to. I made plans around that meeting and he canceled that day. We met another time in which I was able to give him the security deposit. Fast forward to move-in day. It was snowing and I had my father and brother come from out of town (Dad came from Salem, MA). I already gave Damion the security deposit and made the first month's payment online. A confirmation number was sent to me and the money was withdrawn from my account. Standing in the kitchen with Damion, my brother, and Father, he insisted I get a cashiers check. We agreed to meet at the Walmart down the road where I waiting in line over an hour to get the check. It was Dinner time and starting to get dark (Uhaul was sitll full..). After walking out of Walmart I don't see Damion. I call him and he tells me to meet him another 20min away because "I have four wheel drive" (in a dickish tone) - I meet him, give him the check and go back to the place to unload the uhaul. After unloading it came to our attention that the furnace hasn't been turned on, nor has the yard been picked up as we agreed. The company did credit me $150 for not following through on the yard clean-up. Next I was told to measure the air filter for Damion which I found extremely inappropriate. However, I did end up doing it. So that was all a month into the process. Now it's May, about 4 months into the lease and I have taken the liberty of doing yard cleanup (leaves, twigs, etc.) and also removed a large pile of trash (rusty metal, glass, even diapers..). I didn't feel comfortable with my dog using the area in that condition. I left this in a pile by the road for pick-up as per Damion's instruction. It's been a week and the only person that showed up wanted to see if there was anything of value (I could've saved him the time and tell him there wasn't). I've never met the owner before but from what I see, Pro Property Management's only function is dealing with the lease paperwork and taking payment. They did help me replace the dryer in the unit but they knew it was broken before I moved in and it was far from simple.. What do you think? Would you guys be happy with them? -**Response to Adrianne** - The clean-up then, and the clean-up now are different. If I was the landlord, I would be ecstatic that the tenant cleaned up some garage. See the picture as reference. I don't think it's fair to say you understand my frustration, because frankly you're not it.. I already sent a copy of this review to your email and not sure what else there is to discuss.

Buying or selling, you can't go wrong! Juliet is a great realtor, she goes above and beyond. Our…read morehome buying experience was made super easy and painless, we highly recommend Cavanaugh & Co!! Thanks for everything, From the Laughlins!!!

From the owner: Specializing in leasing, small residential property management and buyer/seller/tenant…read morerepresentation. Representing clients, customers and properties in all of Middlesex County and central Connecticut. Limited coverage available in Hartford, Tolland, New Haven and New London counties.

Bee is amazing to work with! She helped me find tenants for my one-bedroom apartment in Bridgeport,…read moreand the whole process was smooth from start to finish. She's detail-oriented, professional, and really driven to make sure things get done right. What stood out most was how responsive and organized she is in her craft, and you can tell she genuinely cares about her clients and their properties. I'll definitely be considering Bee to take over full management of my rentals in the near future.

I had a wonderful experience working with Brethela ("Bee") to find the right tenant for my rental…read moreproperty. From start to finish, she was incredibly kind, patient, and understanding, especially of my desire not to rush the process. She truly respected that finding the right tenant was more important than finding one quickly.

I met Jason 2 years ago when I was considering a PM for my STR and a couple of LT rentals. Since…read moreturning it over this May the ST rental experience with Jason and Ed has been nothing less than fantastic. Jason's knowledgeable and they both listened to us every step of the way. His right hand man Ed is the POC now and is super responsive and says "Please bother me it's my job". Preemptively brought a propane tank over for next renters. When something seemed off it was fixed the next day. I can finally relax and let them deal with the renters, cleaners, turnovers, etc. And just go to my property whenever my family and I want to. :) Thank you Jason and Ed!

HOA Property Manager, Sarah Hansen, neglected to make timely deposits of funds. She didn't submit…read morefinancial reports as required. She was unresponsive to email requests. The PMI customer portal is inaccurate, and more. Her supervisor, Jason Archer never responded to our requests to talk about her performance. PMI lost our customer checks and a client file and refused to sign a letter asking them to return the checks and file if found. I recommend that potential clients read the contract carefully as Sarah Hansen misinformed the BOD of it's actual legal cancellation policy. We were forced to pay 4 months of fees when we couldn't tolerate the poor service anymore.We will not do business with PMI again.

Quick response to my inquiry. However was supposed to be at my home at 2-4 and heard from them a…read morelittle after 4 that they would not be coming because of the forecasted rain. I informed them that our roof was dry and no rain was forecast till the next day. We were asking for a very quick roof repair which required them to spray a can of sealer on a leaking vent. We ended up cancelling and rebooking with another firm.

showed up and started cleaning the ductwork. They we're very nice people. The value was good.read more

If I could give negative stars, I would. This management company, has clearly got to be the…read moreabsolute worse PM in the entire state of CT, if not the entire country. Dealing with their continuous incompetence has forced me to sell my property due in part by the neighborhood going down the toilet after my acquisition and their inept approach at managing my property. If you don't mind going through the following, then please do hire them: 1) Failing to tell a tenant to open his own electricity bill while leaving it under my LLC, forcing me to pay $2177.17 for his usage. 2) Accumulating $1812.96 of electricity charges for an empty apartment. The usage mysteriously spiked on its own to over 3000 kwts in the winter. It takes a person living in there to cause this spike. They later tried to blame Eversource which took the meter to a lab because they claimed it was faulty. It was NEVER faulty. It came back with an accurate reading. 3) Charging me a flat fee regardless of the units filled, instead of the 9% from incoming rent as stated in the agreement. 4) Intercepting a check for a tenant and taking $300 from it and not telling me about it, hoping I wouldn't notice the lower rent. 5) They paid $812.96 to a collection agency with my money with no explanation given for what it was. No receipt. 0 communication 6) The security deposits that were transferred back to me to pass on to the new owner were put into the portal causing charges to eat away at them. I had to use my own money to replace them. 7) When I announced I was putting the building up for sale, only one out of 4 tenants paid their rents. The others suddenly stopped paying. Did they pay Revolution directly pocketing my money? Remains the question. Tom Kopchick, the owner, supposedly took over this company from the Faraci's but knows absolutely nothing about how to manage properties. He instead got upset because I didn't fix things often so that he can make his money. He's the kind that would take a sledge hammer to a wall and blame it on the tenant just so he could make money off of the repair. He quoted me $15K to fix my driveway which he destroyed with his plow, when other quotes came in at roughly half the price. Most other PMs mark up their repairs at 10%. He marks them up much higher and provides "descriptions" but no actual receipts from the supplier. They select which emails and texts they'll answer, while ignoring others. They'll say, I'll handle it or I'll take care of it and you never hear from them ever again. He has no clue who he hires. He assigned Jennifer Talley to manage my property. A disgustingly rude person who slept with another client's tenant and spends more time on her nails than doing her effing job. She stuck her friend in my apartment and because they had a fight, the woman stopped paying rent. She lived for 7 months for free in my apartment because it took an unusually long amount of time to evict her while it took a lot less with others. She ended up abandoning the building and never paying a dime. Tom claimed that govt programs would be more reliable, yet kept me waiting for several months because it took them forever to provide the funds. I finally had to tell him to just get anyone to fill the many vacant units because I was hemorrhaging money. I still had to pay the mortgage out of my own pocket to keep from defaulting on my loan. I didn't get into real estate to run charities. I shouldn't have to choose between self managing my own building because property managers are all thieves. There are great ones out there, just not the one I came across. If you don't care about your property and don't mind paying the full mortgage for it while you run a charity with non-paying tenants, then by all means, please hire them. They will milk you dry

Joe and Kelly Harvey helped our family buy one house and sell two over the last six months. They…read moreare personable and professional. Best Real Estate was a fabulous resource for our questions and unique needs. Someone was always available to help us every step of the way. Their knowledge, integrity and experience is unparalleled. As a previous industry regulator, Kelly brings to the table what other agencies don't.

From the owner: Family owned and operated with over 30 years of experience in CT Real Estate. A full concierge…read moreservice.