I came across Home Instead at a time of need and despite meeting for an "assessment" with 1 of…read moretheir representatives who took into account all of the needs and requirements of the situation, the service I was given was absolutely horrible! The worker was hired to work the overnight shift, she showed up in no uniform, no mask, said she had inadequate experience for the job, fell asleep twice, had to be physically woken, was rough with the patient and dog, failed to clean patient and then argued when asked to leave after being caught sleeping (literally laying down, feet on the couch, covering her face). The response from the company was unacceptable, they never replied to my email sent directly after she left, I had to call the 24 hour line multiple times to report her early dismissal and never got a return call. Further, after calling to follow up on my issue, I was told I wouldn't be charged for the horrible service and then received a text and voicemail message days later confirming further service. I again cancelled, citing an unacceptable initial experience and have now been charged $100 for this abhorrent experience. In short, the company (franchise) lacks in every area and customers would be wise to look elsewhere.

Stay away from this company if at all possible! My mother experienced theft from their care givers…read moreand they were VERY unreliable. One of the care givers even put her name as an insured on my mother's vehicle!! There was no continuity with care givers whatsoever! There are other reliable home care agencies and this is not one of them! BUYER BEWARE!

Canyon provided our family with incredible support and care during the most difficult season of our…read morelives. We started with in home nursing support and transitioned to home hospice. Every member of the team was available around the clock for help and support. They ensured that my dad was treated with dignity and support and provided our family with the love and support we needed. We are forever grateful.

great nursing and therapy for anyone going home from rehab. i would recommend this home health!…read moreThey are amazing!

We had an incredible experience with Extended Family Home Care. After evaluating two home care…read moreagencies in August 2020, and concerned about Covid protocols during the height of the pandemic, we chose to work with EFHC. We had one caregiver for a month who moved away suddenly, and that transition was handled smoothly by Rachel and her team. We ended up working with the agency from late August 2020 through mid-March 2021, and our caregiver Linda became a member of our family. I could not recommend this agency highly enough. Throughout any billing, long term care insurance, scheduling, or other logistical challenge they handled all the difficult parts. Our caregiver Linda always followed covid protocols and was a friendly and engaging presence. Linda worked with both of my parents when they lived with us and did an amazing job juggling a complex set of care needs and personalities. I could not have been happier working with EFHC and Linda. Without this team's effort my husband and I would not have been able to continue in our jobs and handle other priorities in caregiving and our own personal lives.

Just started in June. Staff is very nice. Client care is great. Pay is good. I really love that…read morethey work with Tapcheck it's great!!! If you're a caregiver or CNA come see what Extend Family Home Care is all about.

I would give this business a zero if I could. The owner, Renee, unbeknownst to me sent her daughter…read moreMatia Smith to provide respite care services. I explained to the owner Renee what the hourly rate would be and the timeframe for payment. Her daughter decided to create an email to Rocky Mountain Human Services that caused unnecessary chaos that I ended up having to spend two days unraveling. Matia was vaping in enclosed space with my special needs child and she claimed hours that she worked, but when I watched the video she was not working. Matia was late everyday so I had to push back the time on pertinent business I needed to take care of. The owner (her mother) is justifying the poor, unethical behaviors stating her daughter was afraid she wasn't going to get paid. If anyone knows Rocky Mountain Human Services system, the invoice is submitted for approval and once it's approved you receive a check in 5-7 business days. Rocky Mountain Human Services do not pay respite care bills within 24-48 hours of submission. This agency has bad customer service, unethical & harmful work behaviors and an unreliable employee I wouldn't recommend this company to anyone.

This company is great. The owner, Renee, is very certified and qualified for this business and…read moreknows what she's doing. She works with everyone to their convenience and makes things easier for clients and has very smart tactics.

They are money hungry and pay caregivers so low it's not close to a livable wage. They let…read moreemployees go with no notice. The owners don't have to see the caregivers face they are just a number. So you can be the best caregiver in the world and they preach that's what they are about. But workers are a number not a human caring for people's last days. Don't be fooled and don't work there... instead work at Wendy's.. they pay more. And faith based ... that's comical. Workers are treated like trash not family.

Home Instead is terrific. After a major surgery and time in rehab I needed someone once a week to…read morehelp here at home. They matched up to a great caregiver. She was a hardworking and very caring person. The good news is I have progressed and gotten strong and no longer need a caregiver and the bad news is I will no longer have the weekly visit from that special person.

So we just got 30 days notice they are dropping us because they are short staff. We have had no…read moreshow no call, employees show up drunk at 7:00 am - Merry Christmas let's cancel when most people are out for the Holliday's.

From the owner: ​Estrella Home Health Care is Denver's compassionate, Medicare/Medicaid-certified provider…read morespecializing in providing care to people with disabilities. Providing Skilled Nursing (Wound Care, Medication Management) ​Personal Care (Bathing, Dressing, Mobility) ​Respite Care and 24/7 availibility ​Specialized care for Alzheimer's, Dementia, and Developmental Disabilities.

Terrible business. No communication lack of respect never show up on time if at all. I bought a…read morebunch of medical supplies and when i called for the hime service they said my husband was discharged. No what do i do w all this iv stuff. Run away from this place the quality of care is terrible. I was doing the same stuff before they came. They never did what they were hired to do.

Compassion and communication are lacking. We are unhappy with Envision and are sorry we chose this…read more company without researching other options.

The team at Gateway is excellent. Regina and her team are always willing to help out with patients…read moreneeding home health care.

From the owner: Gateway Home Health is a locally owned and operated Home Health agency in Denver, Colorado. We…read moreprovide skilled nursing, physical therapy, occupational therapy and speech therapy throughout Denver and surrounding areas.