Feeling very guilty about my lack of familiarity with the Irish countryside, and being in possession of a gift certificate to a tour website, I had booked a day trip to Newgrange and Monasterboice that was through Irish City Tours / Gray Line Dublin.
We got to the tourism office at some ungodly hour (9am, possibly) and were told by a stone-faced, bottle blond that the tour was cancelled "because of the volcano". I asked why we weren't notified in advance of the cancellation, and she told me they only decided to cancel it the day before. Why didn't you call me the day before, then? I asked. She said because their offices were closed. Uh, what? There was no apology and no pretense of customer service.
The only thing more embarrassing than booking a tour like this is getting shot down at the Tourism Centre when you should be in bed. read more