I've called & their phone service refers you to a portal. I've sent a email/ text to them without…read moreany response. I can't get ahold of them. I'm wondering if they are in business. Very disappointing.

Priority medical really helped me with my last minute needs for my family member. So professional…read moreand helpful! Will definitely recommend to and use the for all our needs in the future.

The good part is because in the past they have been willing to furnish several boxes in one order…read morethat is fully covered by insurance. You can order supplies online now as well. The supplies have generally arrived within two weeks or less. The bad part is when you need an updated prescription it is very much a hassle, and they start blaming you or even yelling at you. However they are the ones who are making it difficult. For instance, if you need to verify doctor to receive ostomy supplies: 1) You cannot submit or upload a prescription: Your doctor must do it for you. 2) The doctor cannot just call any number. They must call sales support (888-329-5679) or vice-versa. Good luck if the line is busy. I was lucky enough that the doctor and support connected last time a few years ago and everything took place via phone call and fax. (It required my actually being there in the office with the doctor so she would remember). Because my condition is permanent, it would seem as if a standing order would do---that has worked in the past---but not now. 3) Doctor must use the Liberator Form and letterhead that they fax or send over. 4) Doctor must include reference number and chart notes. 5) It cannot be done via encrypted email (which is very strange considering today's technology). 6) Whichever is your current doctor or nurse practitioner, if it changes the verification process requires updating (meaning do this all over again) ----even if the doctor is from the same outpatient clinic. There is an online system and automated support, but the representatives were really not at all empathetic. They did not even say, "I hope you get this straightened out, we look forward to keeping you, and we are grateful for your business." Instead, they seemed as if "Well just go someplace else if we can't help you!" And then yes, for asking too many questions, I was told I was being "rude." So even with the survey at the end of the call, they were guilt-tripping me in advance and anticipating that I can try someplace else. Also, they don't any feedback on how this process can be very inconvenient or time-consuming because at an outpatient clinic, it takes a month to schedule an appointment. Walk-in would work but the next time it would still require a new prescription to re-order.

Having used Liberator for my supplies for over seven years, I can say that the service has had more…read moreups and downs than a roller coaster, from great service to awful, as in getting someone else's used and returned items instead of my own order, then having to pay our-of-pocket from another distributer because the "mistake" counted as my supply order for that time period. When I complained, the employee to whom I spoke, laughed and hung up on me. So I stopped ordering from Liberator and paid out-of-pocket for awhile, but now the cost has become much too burdensome as I am now retired. To get back into the system requires doing everything all over again but there doesn't seem to be any reliable choices. Sadly, It seems that, although the product selection is sufficient, the company lacks compassionate and responsible employees. That is where Liberator should focus its attention.

Lifesaver in mom's time of Need! Joe, Jess, John and the…read moreteam are so kind, caring, considerate and patient with their customers! It's not easy to have to buy supplies and such for our aging in place loved ones. They made me feel immediately comfortable, heard seen and understood. Jess shared her story about why she chose and loves her job, that's when it made sense, she gets it and knows exactly what each of us are going through with our loved ones. Joe goes above and beyond to help, explains it all with patience and knowledge, and treats the customers like family! John is efficient, helpful and makes sure the customer is satisfied! All together this team is outstanding and their work ethic is impeccable. If you need anything from a walker, shower seat or medical supplies, I'd suggest going here, you won't be disappointed. Thanks for reading and wish you all luck with your loved ones and their care. My mother is sleeping comfortably in her flex bed, she said it's like a cloud! Shower and raised toilet seat are a great addition and today she will have her power lift recliner delivered with white glove service! Shes soooo happy and it warms my heart!

Wonderful and compassionate customer service! I needed an oxygen concentrator today and they…read moreprovided one and delivered it within a couple hours of my phone call.

Wow TC Mask has an amazing inventory and even more amazing and knowledgable team. They where super…read morehelpful and the facility is very clean and formal. All of there team had mask and gloves on as well as multiple sanitizer stations. From buffs to medical grade mask, gloves sanitizer and more you can get one or bulk orders!!! Thank you Treasure Coast Mask team!!!

I bought a lift chair from them. I have used them in the in years past for my mom, aunt and brother…read moreand never had any problem. I purchased the lift chair back in Feb and the remote control broke last night. I expected someone to come out to repair it, since I wasn't able to sleep last night and was told that they can't come out until tomorrow??? Neither the operator or the manager she put me through to showed any empathy for my problem. They only care about the oxygen part of the business.

Charged me $50 for a small Sleep Apena connector. Found it later online for $18 and $19. Went back…read moreand asked for a price adjustment. Was told NO! Check pricing before doing any business with them. You'll be glad you did.

I dropped in for a prescription and got a couple glue shots. Very accommodation and my insurance…read morerecommends CVS.

Wow lets talk about service, Its the best here and your supporting a local business. Their prices…read moreare comparable Walgreen CVS Crystal thanks for bringing back the neighborhood pharmacy

I've been using Lincare for many years of the branch in Stuart. Florida is excellent. Anything I…read moreneed they go out of their way to provide me with machinery oxygen, and any therapy. I have they come over quickly to help me anytime. I need help if I'm traveling, they will make it a point to help me in whatever city or state I am in. They are my lifeline and I wouldn't switch carriers. Thank you Lincare. You're amazing.

We decided to rent a wheelchair for my older cousin to use when we go on a walking tour at Animal…read moreEDventure Park & Safari this Saturday. The rental was very reasonably priced and it cost $30 for a multi day rental of a transport wheelchair. The lady who helped us was super nice and provided excellent customer service. We engaged in a nice conversation about Indiana! The store appeared to have a wide array of durable medical equipment, as well as other medical/health related supplies. Highly recommend!

Cruel staff. Stay away. They said they would wait for five extra mins while I was stuck in traffic…read more I called twice to confirm they would wait for me. My 99 year old dad was in desperate need of a piece of equipment. They closed the door in my face. DO NOT go here if you have a loved one in need of help.

live in the tradition area in Port st lucie and have used new life pharmacy a few times with no…read moreissues and I actually loved them although today I had a few prescriptions sent in from my doctor when I went to pick them up i got drilled by a woman who claimed she was a nurse so not the pharmacist I was being asked to pay without using my insurance when I asked she claimed they rejected the payment so I called my insurance which is cvs cvs while at the pharmacy and they told me and I put it on speaker that there was not any issue and my Co pay was 4.00 for one and 7.00 for the other while new life was asking for 47.00 when I asked the so called nurse who was at this point in a very bad mood she claimed it was saying there was a system error on her end while cvs cvs said no it was going through on their end but she persisted that I would have to pay out of pocket also saying that I was taking too much of the cough medicine insinuating that I was over dosing the cough medicine which I was not and it was really not up to her to make that assumption so I asked how we could resolve the issue and she kept repeating that it was a system error but if I paid cash it would be OK so I am so so disappointed in this pharmacy that I would rather use crappy cvs where I have to wait on line forever so I WOULD NOT RECOMMEND NEW LIFE PHARMACY ON VILLAGE PARKWAY IN PORT ST LUCIE and this so called nurse should be fired!!!

Easy and quick. If you order in the morning , you usually get you meds in the afternoon…read more I also get all my shots there as well.