Will helps us out in a pinch once again!…read more Coming off of a difficult week with one of our kids being in the hospital, we discovered our basement a/c no longer worked. We called Will, and he made time to come out the next evening. He was able to easily diagnose the problem as a blown capacitor and fixed it at a very reasonable price. We were up and running with a working a/c that same night! Will also remembered some of our other ongoing needs, with another aging a/c on our house and issues with our duplex rental. He is so knowledgeable and truthful when he talks to us about options. Having used his services many times, we trust him when he says if something is an easy fix or needing something more expensive. He is the service pro everyone should have saved in their phone. So lucky to have found him!

Will is, without a doubt, the kindest, most honest, and most patient person I've ever done business…read morewith for home repairs. From the very beginning, he took the time to listen, answer my questions thoroughly, and explain things that no other company took the time to explain. Last summer, I was told I needed to replace my HVAC system before this summer because it uses R-22. Naturally, that was stressful and felt like a huge unexpected expense. When Will came out, he carefully inspected the system and then walked me through the facts. He explained that as long as the unit is working properly, there's no need to replace it just because it uses R-22. He also clarified that refrigerant doesn't need to be added unless there's a leak (contrary to what I had previously been told about it needing regular refills). At no point did he try to upsell me or pressure me into replacing something that still works. Instead, he focused on what was actually necessary and in my best interest. That level of integrity is rare and incredibly appreciated. It's clear he genuinely cares about his customers and values doing the right thing over making a quick sale. I truly can't recommend him highly enough and will absolutely continue to use and refer him in the future.

This is the man you want to call for your heating and AC needs. Steve has been servicing out system…read morefor the past 15 years. He is honest, dependable, and will always do his best to give the quote that you will be able to afford with a good system for your home. He recently replaced our entire heat and AC system. The system is working great and I trust him completely to take great care of us. He does not "price gouge" you with costs. I learned a long time ago from him the brand name on the outside of the system means nothing. The inside of the systems are basically all the same. He will not try to sell you too large of a system just to make money. He stands behind his work. I strongly feel if you call him he will be on time and the work will be completed very well. Do not waste your money on these other companies in town. Help Steve compete with the "big" guys in town. You will not go wrong. By the way the furnace you see in his pics is my furnace.

From the owner: Furnace Repair & Cleaning, Heat Pumps, Air Conditioning Service & Repair, Heating Contractors &…read moreSpecialties, Air Conditioning Contractors & Systems, Air Conditioning Equipment & Systems, Heating Equipment & Systems, Heating Equipment & Systems-Repairing

What a wonderful company. Efficient , kind, knowledgeable and affordable. They take pride in…read moretheir business and it shows. Haven't seen a company this great in a long time. Great customer service! 5 stars!

I had an issue with my hvac system today. I placed a request on Facebook if anyone knew of a…read morecontractor who could come out and Platinum Service Pros was recommended. The guys came out SAME DAY for me!!! They diagnosed the problem, offered options and fair solutions. Never once did they try and upsell me something I didn't need. They not only did a great job but they also made me feel comfortable and you could tell they were both guys that operated with integrity. I have another issue that needed addressed also and I went ahead and booked with them to come out next week for that! 5star service here! Great experience! thanks fellas

Our technician, Freddie Stone, was very prompt & efficient, when he came to fix our leaky toilet!…read more Very polite and informed us on what needed to be done. Was done in a very timely manner. Will definitely use you all again for any plumbing issues! Robert & Cathy Hewlett

The company sent out a thief, and a trainee thief in training…read more I called around to get a drain cleared and was quoted a fair price, but when the plumber showed up it was a much higher price. He was able to snake the drain so that it flowed. The problem was I did not have enough people to be filling an upstairs sink and have someone to observe the plumber, He and is trainee, STOLE from Me, a Brighton leather and silver carry on and a tote bag, plus my standard carry on bag to add my DeWalt jig saw which many extra blades, my Dremel kit with all the accessories,, my lifetime collection of hole saws, and I can not be sure what else. When Management was informant they supported the thief. But they did lower the charge to what I was originally quoted. I would not hire this company unless you had enough personal to watch each and everyone, to prevent having your items stolen!

I am a long time customer of Elite. They are the best. Just out yesterday for my semi annual…read morefurnace check up. As always a top notch job. This service is run by a top notch leader.

From the owner: Why would you pay more for mediocre HVAC services when you can get repairs and maintenance from the…read morecream of the crop? Don't settle for less--go with Elite HVAC Services LLC in Elizabethtown, KY. For more than 14 years, this residential and commercial HVAC company has grown into the go-to business for proper heating, cooling, and ventilation services. With an ever-growing number of technicians, all capable of performing a diverse range of services, they're accessible, skilled, and prepared to handle your most daunting HVAC problems. Save yourself from poor air quality or heating issues by putting your system in the hands of elite professionals. From new installations of Carrier® manufactured products to commercial refrigeration repairs, if it involves your HVAC system, they're the team best suited to give you prompt, efficient, and effective service. They also offer 24/7 emergency HVAC services, so when it's after hours and you're in a bind, know they'll be there to help. For first-class HVAC repairs and maintenance, contact Elite HVAC Services to get your refrigeration, heating, and cooling systems under control. Call them today at (270) 360-0413 or visit them online to request a service appointment.

Any business can sell you anything, but the true measure of ANY business is where are they if you…read moreneed a follow-up for any reason. Due to the extensive amount of water many if us experienced recently (2025), we wanted to have our Heat Pump/Air unit checked before we started it this year (our basement had a large amount of water) Air Care was here for us in a very short amount of time and they took care of everything for us, over and above what they would have needed to do, AND at an extremely reasonable price. Seth was our Technician and we appreciated his attention to detail, thank you sir!!!! I HIGHLY recommend Air Care if you need this type of service; in my opinion, I don't know how any company could exceed the quality and value they provide.... no hype, just the honest truth!

Fantastic service!!!!! Thank you so much for all of your thoughtful efforts! We have had guests…read morecomment on the excellent air conditioning as they walk through the door!

Ryan showed up on a Sunday and stayed until the job was done no emergency rate(he left at…read moremidnight). He found several issues caused by a previous repair and even fixed an electrical issue. He was sooo diligent he replaced plastic caps with metal ones and mounted things and wires the had been left to hang. The issue we had been told by previous HVAC "pros" was going to need a whole new system and cost 6,000. Ryan found the issue and recharged the unit and used the best leak stop money can buy for a quarter that price my house feels amazing! I keep the thermostat at 72 it's so cold. It was the best repair experience I have ever had. Any good home owner knows quality is always worth the price. He was not the cheapest game in town but I truly feel I was given service and diligence worth every cent! He will be the only one to service my HVAC system from now on hands down.

Maybe at one time Ryan was all he claims to be and maybe he will be again but my last dealings with…read morehim didn't and hasn't gone well. I had used him at several properties, the last was at my home where he installed two new furnaces and AC units. When it came time for service/repairs he COMPLETELY Ghosted me and has yet to explain why. He had said when he completed my installation he would be out of unexplained communications for some time. Maybe he's worked out his personal problems but it left me is a bind,

This is a good company to work with. The first call to schedule was with a friendly co-owner. Troy…read morewho came to do the dryer vent cleaning continued the positive experience. He was clear what he was doing, offered before and after pics demonstrated the positive work. I recommend this company!

I was given before, and after pictures of the work done, educated on the fact that my brand new…read moreroof still included a dryer vent mesh that should've been taken off over the dryer vent itself and he fixed that and they have the tools to show their technical know how. And he was really friendly. As far as value goes, sometimes you get what you pay for, but the cost of the service that I received was $249 for Clark County Indiana residence. I thought that was very worth it.