From start to finish, I received excellent customer service. My refund was paid in full.read more

Do not think about even going with them! They just…read moreovercharge, mismanage the property and should be straight get out of business. They have stolen money for me by repeating charges on my statements.

Great staff! Extremely attentive to every detail. It made…read morefor a very enjoyable and carefree getaway. Our family will definitely use Holiday Rental again in the future and highly recommend them to anyone looking for luxury travel, service that exceeds your expectations and beautiful homes!

Steer clear of this rental company. I rented from them and ultimately cancanled due to their…read morecontinuous efforts to upsell services. Shady operation in my opinion.

So much fun! The rooms were great, the pool was fun and the staff is really friendly. It is not…read morefancy, but very comfortable. The food and drink is expensive and not great, but it's poolside, so it's perfect. Loved the spa and the gym.

Minding my business while building a business is pretty much my mantra and that keeps me traveling…read moreback to Scottsdale. If you're going to visit Scottsdale during high season, this is your spot. You'll get a very friendly group of staff ready to assist your needs, a well maintained property and spacious rooms, and the perfect location to be central to the most livable city all without the pricey tag of surrounding hotels. Had a work trip and I wasn't needing anything like the Global Ambassador or Phoenician. I wanted clean rooms, kitchen and work space. We booked a two bedroom in Building D and loved it. I would probably request an upstairs unit next time. It's like a private condo, including my heavy foot neighbor upstairs. Plenty of parking, even had a private patio to soak up the gorgeous weather during our visit. Maid service is available daily if you don't put out your do not disturb card. I did notice I couldn't find an iron to steam out my work outfits but shower steam works too. The other odd thing was the small pillows on the king bed. I would prefer kind size pillows for a more comfortable sleep. We didn't have enough time to use the gym or pool but saw several guests getting their vitamin D. There is also a cute little market on site at the lobby if you need meds, wine, snacks. The Splash Bar has your usual offerings if you don't want to explore the restaurant scene. I love being in the Camelback corridor because it's close to my favorite eateries and just a few lights from Fashion Square and Old Town. Having to travel more to my old stomping ground, a good night sleep is a silent power move.

Over the last few months, I have interviewed half a dozen vacation management companies in search…read moreof a great parter to manage my property in Old Town Scottsdale. All of the other companies that I had spoken with were experienced and knowledgeable, but nothing about those conversations left me excited about partnering or gave me the confidence that they would manage my property with the level of attention and care that I expected. I felt like my house would just be one of the thousands of other properties they manage across the county. They cared more about getting the sale than working with me to develop a tailored strategy for my home. I set up a call with Ellie (Owner) to hear what she had to say and learn more about her approach to luxury vacation rental management. It immediately became clear to me that Ellie knows exactly what it takes to not just do well in a competitive market such as Scottsdale...but how to excel and produce extraordinary results. Ellie provided guidance and what it would take to get my home to appear in the top search results, generate the highest possible nightly rates, provide a full service luxury experience to guests, top reviews, and a management team to support the entire operation so that I can be a completely hands off owner. She backed up everything she said producing reports with 24 months of property performance on all of HomeSlice's existing properties. I not only hired HomeSlice to manage my property, I hired Ellie to do the entire interior design and I am SO happy I did. Her design was incredible and she put 100% of everything I needed for the home in my shopping cart...only thing I had to do was make click "buy". The #1 thing I learned during this entire experience was to not go looking to hire a property management company....look for a partner you trust and one that will produce results. I found that in Ellie and her team at HomeSlice.

Don't get me wrong, the home in phoenix was super cute. BUT when it's 90 degrees outside and the…read morehouse is hotter than it is out there, it's not worth the money. I think maybe air bnbs in Arizona should require AC? Idk if that's just me. She treated our group like we didn't know how to operate a very simple thermostat. So much that it took her hours of telling us how to use it, that it was too late for a technician to come. It was so hot, we had to be outside. We had 10 people. 1 was pregnant, and 4 more of us were not drinking. She tried to charge $1,000 for a noise complaint that was never made. Which she says that her neighbor took "multiple videos and photos" of our "house party" of girls in the pool with bikinis on! She never sent the actual video that we can listen to. Just a screenshot. But that pretty creepy of the neighbor to take videos of girls in the pool. So maybe don't use the pool if you stay at her house in phoenix. . Besides that, going back to the house being 86 DEGREES and her not caring or being apologetic at all. It was finally fixed 6:30 pm on Saturday, but it probably took until 8pm to cool from 86 degrees to 73. Not once were we rude to her. We could've been under these circumstances. Sorry your ego is fragile and you're unable to take constructive criticism. A woman of your age, I would expect a bit more professionalism and maturity. House is cute tho! Good job decorating! PS. We don't need your money. Your house with no ac just wasn't worth it. But thanks for the feedback. A budget in or hostel would've probably had better service and AC. This isn't "retaliation" for money. Just standing up for my friends and letting everyone know you're a pathological liar when we have every screen shot and video proof of everything.

We spent a weekend at the Winery Suites. Great location to Old town Scottsdale. We stayed in the 2…read morebedroom suite and it was amazing. Had everything we needed and felt so much nicer than staying in a typical hotel room. They also partner with Hotel Valley Ho to be able to use their facilities like the pool! Overall just a perfect spot to stay and would recommend to anyone staying in the Old Town area.

We stayed 4 nights at the 10BR - Valley Vista Mansion in Scottsdale and had a great experience…read more The place was able to accommodate 5 families and had plenty of space for the kids to separate and have a fun time. The small issues we had were quickly resolved and everything we needed we were able to find at the house. All remotes worked throughout the house and everything was very well labeled to make navigating a new property very easy. Darren

Overall this is a beautiful home desperately in need of some TLC. No entry instructions were…read morereceived prior to check-in but Michael met us at the home called Mountainside Manor AKA Clearwater Hills. He did his best and was pleasant while correcting issues but it doesn't change the glaring fact that this home, beautiful as it is, needs attention, not to mention quality control. It was not worth what we paid for it or the anxt it caused upon our arrival for a special getaway. I sent a detailed letter via email to Parsons Villas 2 weeks ago and have had no response.

We came here for a girls' weekend. We got a two bedroom suite. It was plenty of room for five of…read moreus. It was very spacious. There were three bathrooms - two full and one half. There was plenty of closet space for clothes, as well as bags and extra stuff you might bring. One side of the suite had a bedroom, two bathrooms, dining table, balcony, living area, and a countertop with coffee maker, fridge, and such. The other side also had a bedroom, bathroom, and balcony. Each morning, we had complimentary breakfast. It was a great assortment of items from, baked eggs, scramble eggs with toppings, potatoes, cereal, breads, pastries, juices, coffee, tea, and more. There really was something for everyone. I loved their green juice. The pool was much quieter than the ones at the main hotel. It was nice and relaxing. You can get food and drinks by the pool too. They have waiter service. If you need to go to the main hotel, you can order a golf cart to take you. They are readily available. If you are doing rideshare you'll need to point the driver to the suites, or else they'll go to the main hotel.

Wonderful experience here earlier this month. We returned to the Phoenician again after having…read moreenjoyed our stay in the past. The rooms are big and have everything you might need, plus the property overall is lovely--well-manicured lawns with a cactus garden and multiple pools. The staff was friendly and helpful also. Highly recommended.

This rental agency does not compare to VRBO.We rented a house over the Xmas holiday, 2011. It had…read morea pool, but it was not mentioned that it was not heated. In addition, the heat in the house did not work and it took five phone calls before I got a person to actually talk to me. I left messages after that with questions such as where is the community pool. A response was never received. In addition I thought their prices were high compared to other properties by other rental agencies.

We stayed at their Thomas Road/Hayden Road rental and it was by far the very worse of where we have…read morestayed before. From the time we got there we had garbage in our assigned parking lot. We heard gun shots the first night and 2 days later we saw 5 bullet holes in the building not 20ft from my daughters window. The wifi is very spotty and slow and they started construction from 6.30 am through 10.30 pm. I have a 1 and 5 year old and as it was retiling the floor above it was extremely noisy. We sent pictures to both rental company and the owner of the property "Padzu" and we got no response. The rental company recommended that we book an alternative place but because the owner of this unit did not communicate, the rental company keep double rent after the booking was done. Find any other of the wonderful rental companies in the area ( if you need some ideas just message me). Worse stay EVER!

A group of 16 friends and I rented this property for the WMO and Superbowl Viewing Party. Found the…read moreproperty on Vrbo, but is run by Platinum Rental/Just Stay service. Our Platinum Concierge was Sarah Fye. She was amazing in all facets of our trip. Prior to the weekend stay, Sarah reached out frequently to make sure everything was in order. From booking tee times, brokering car services, and taking groceries orders priority to move in, Sarah was always available to help. Which made planning a trip for 16 people a less stressful ordeal. When my first car service cancelled on my 2 weeks before WMO, Sarah help find a new car service, even offering an option of having an employee of Platinum to drive my group if I was unable to find a replacement. Renting properties for a short weekend duration are never without their issues. But I do recommend Platinum Rentals, especially with someone like Sarah. If and when things go wrong, have someone available at the touch of a button makes your experience that much better.

I personally had a great experience with the Platinum Experience renting a house in Sedona for 3…read morenights. They were very professional and the instructions on check in and check out were simple . The house was immaculate, beautiful, great value, clean and so very well appointed. I've rented countless homes and have travelled all over the world for business and pleasure. I wouldn't hesitate to use them again to rent another house in Arizona for vacation purposes.

I hired Sway BNB for my parents properties. I have had a great expierence so far. After a few…read moremonths Ramin got the properties rolling with bookings. He's stayed on top of it all and assisted when any issues came up so the guests would have a positive experience.

Really professional, responsible, and time saving! I never realized how much money I could make…read moreoff my home using this vacation rental management company. I own a single family home in Scottsdale,AZ that I used to rent long term because I didn't have the time to deal with background checks, key exchanges, all the communication, hiring cleaners, and it wasn't earning enough as a long term rental. Just when I was thinking about selling, a friend of mine told me about Ramin and his team and they've really taken care of everything! They deal with the renters and any issues that may arise and while they get a 20% fee, overall I'm making 3x the money now. Highly recommend using Sway!