Heather is great, but not impressed with Dr Ray. Dr. Ng seems to be unavailable most of the time…read more Was given an outrageously expensive estimate for an extraction and was also told I have a " cracked" filling in a tooth that does not bother me at all. Plus was charged $145 for a simple cleaning, no X-rays, not seen by a dentist. Will be looking for a new practice.

8/22 update: After my bad experience (noted below) I went to Gorges dental two days later: NO…read moreCAVITIES! You should get a second opinion before getting a procedure here. Im not the only person that reports unnecessary treatment. I highly recommend Gorges - very modern, professional and first x-rays are free! This place isn't a dental clinic -- it's a financial model with chairs. Ithaca, you should know better. First red flag? I asked about a chipped tooth, and instead of addressing it, the hygienist told me to "check with the front desk because they were short-staffed." (?!) That's not passing the buck -- that's trying to collect another one. The hygienist reminded me more than once about being short-staffed and made my gums sound like a crime scene. Evidently I'm the only one not getting an "A" for flossing. The dentist didn't touch a single instrument -- just had me open and close my jaw and called it an exam. Must have been using x-ray vision. On top of that, they overlooked a cavity previously noted in my chart. When I asked if the doctor would examine it, I was told -- not kidding -- "no, the doctor is done and gone." My cleaning wasn't even finished, and guess what? I still got the bill. And here's the kicker -- an elderly woman named Jean, clearly hard of hearing, almost had her appointment canceled because she didn't respond fast enough in the waiting room. I had to step in so she wouldn't be turned away. That told me everything: this office runs on throughput and billing, not care. I had a wonderful relationship with my prior practice in Austin for 10 years and never once experienced anything this careless. I cannot be the only one noticing this. Ithaca deserves a whole lot better.

The dentists and assistants are wonderful. My wife and I were very happy to finally find a practice…read morethat was good for the family. However, the number of times the billing has been screwed up or claims were not submitted is hard to count. The receptionist will talk up people for extended periods about things unrelated to business while a line of people wait to pay or check in. Once, she cancelled my daughters appointment instead of mine after I left detailed instructions on who's appointment was being cancelled. Another time, I asked her if she would be willing to submit paperwork to my insurer so they could become an in-network provider for us and she declined stating that they wouldn't make as much money that way and if they did it for us, they'd have to do it for everyone. Pretty stunning. Excellent dentists. Horrible front of house staff. I'll be leaving the practice and if I can find another good dentist my family will be switching too. What a shame.

I was looking for a dentist in the area and most of the ones that I called were not taking…read morepatients. I called to Dr. Hart's office and got an appointment scheduled for three months later (apparently long waiting times are a common in Ithaca). So make sure to book in advance. The office is located in a mini plaza looking towards Hanshaw Road. The place is very clean and welcoming. I got my teeth cleaned and the dental hygienist that did it (I think her name was Gretchen) was great. I met with the dentist, he was very insightful and tended all my concerns. They don't take my dental insurance but the administrative assistance helped me out sending the claim. Enough to said that I'll be coming back.

I have been a patient of this establishment for many years, and I find them to be the BEST in the…read morecity. The care they provide is genuine, and they will do whatever they can to make you comfortable. I've even been offered a blanket and a foot massage! Unfortunately, with Integrative Oral Health, you have to apply through Medicare to recoup the money you pay for the visit. Unfortunately, Excelles won't reimburse the full amount. The dentist's receptionist will apply for the reimbursement on your behalf. We also apply ourselves because the forms didn't get through the system a few times. I have tried the other dentists listed by Excelles, and I was NOT happy with their service. One tried to pull out my bridge and said I needed a deep cleaning, which wasn't true. The other dentist called me the day before my appointment (that took months to get) and cancelled on me, saying the hygienist wouldn't be in that day!!! I was not very happy! I felt like I was on an assembly line with these dentists. I would definitely recommend Integrative Oral Health because they don't jerk you around, but treat you with respect.

Dr/Dentist Alanouf gouged my top front tooth "for free" and would not fix it for free…read more It was not the tooth she was working on. She talked the entire time. It was a horrible experience, and my opinion is she's a terrible dentist. I will never go back. I don't know if she's still in Ithaca NY. She might be in Pennsylvania.

My long-term dentist retired and I needed work done when some childhood fillings collapsed. Dr…read more Manunts is very stand-offish with non-existent chairside manner. She sent me to have three teeth removed. While I was waiting for those sites to heal I lost the tip of another. I went in to have the tip repaired and she also did purely cosmetic fillings on the outside surface with the warning it might not last. She was right. It didn't. I paid over $800 for a gloss that fell out after two weeks. It's been a year now and the tip repair has fallen out, too. I had a partial plate with six teeth built for almost $2K. I can't wear it. It gives me a speech impediment. She said, "Oh, just read the newpaper outloud." There is so much plastic I can't find my alveolar ridge to form an l, n, d, or t. There is even plastic on the back surface of the upper front teeth, that I can't form an Italian l either. I'm a voice professional and must be able to perform in Italian, French, and English as well as demonstrate to my students. The only positives about the office are the delightful woman in the front office and the very healthy croton that gets morning sunshine through the window. Avoid at all costs. I have spoken with others who unanimously share my opinions, but they don't seem to register reviews here.

Dr. Manunts was thoughtful, caring, kind and incredibly professional in helping to treat me for…read morewhat had become a painful and traumatic dental issue. She took the time to make walk me through the entire procedure, answer any and all questions I had throughout, and even called me at home to check in on how I was feeling following the procedure. I highly recommend her.

Ithaca dentistry is so professional and i feel like i am taking care of when i am there . I do…read morerecommend them highly. susie

Many years lived, so many years of receiving dental care. My dentist retired, so I tried these…read morefolks out based on positive recommendations. So far, so good. Will update periodically.

Nothing has changed I see. Way back in 2007 I went here cuz they took Cornell's Dental plan…read more Dr. Kapur failed to properly remove the decay before applying the fillings. Just like so many others have experienced. I got fed up & demanded my deposit back for a root canal. They lied, hesitated, told me "refund is on it's way" & other stall tactics. Meanwhile I had to have another dentist repair her shitty work, costing me near $1500 out-of-pocket. After 7 months, they still refused to return my deposit...she could not fill 2 cavities properly, no way I was going to trust her with a root canal. Finally, I walked into the office & through "vivid imagery" explained to them it would be in our mutual best interest to return my deposit within 72 hrs. I had waited long enough & suffered due to her incompetency, not to mention the financial loss. Within one day I got a call from them informing me, "I could pick up a check for my full deposit or have them mail it to me". All I will say is, "Folk value their health over $". That was nearly 20 yrs ago! Yet I read she has not became any better of a dentist or person. So, please consider this -- they were bad then & still are just as bad. But if u think I'm lying, go & find out. Why am I doing a review now...cuz I'm looking for a new dentist (my beloved dentist after the horrible Dr. Kapur, sadly passed away recently) & while reading reviews for prospective new dentists I came across the reviews for Dr. Kapur & was amazed she is still destroying people's teeth nearly 20 years after she botched 2 simple fillings & caused me to wait 7 months for a menial $400 root canal deposit.

Been a customer here for years. The Dr. Is always very nice and does a great caring job…read more Appointments with the Dr. Are not to hard to get . however, As for cleaning teeth this portion of the staff is hard to keep. I just received a call canceling my Sept appointment that has been scheduled for a year ..now they say first app I can get is in March 2026 I very unhappy with this outcome but finding people who can and want to work is in a disaster for everyone. Hopefully I can get a call in on a earlier date

So far, so super! Stumbled into the practice for an…read moreemergency repair after shoddy, SHODDY work done by Tompkins Dental (see related review). The staff is wonderful, each and every one. They get to know their patients and take the time to do the job right. The receptionist will even help with pesky insurance forms. Unfortunately, they are not an approved provider on my horrid insurance plan (very few dentists in the area are), so my visits have been pricey, but worth every penny at this point.

I love Kim, and think she is a great hygienist. That being said Dr. Duthie is an AWFUL dentist. It…read moreis commonly known that you can tell which patients will get root canals based on the type of insurance they have. He absolutely ruined one of my teeth. He told me 2 teeth needed fillings. After painfully drilling and drilling on one tooth, I informed him that I would not be able to have the 2nd tooth worked on that day. Due to the pain I have not gone back since. The tooth that he drilled out now has a SERIOUS cavity in it, and the filling has fallen out. The other tooth, that he suggested needed the same care, is perfectly fine with no sign of a cavity at all and no pain. Do not go here unless you want your teeth ruined.

Coming for a dental exam with Dr. Ng It's a very nice office…read morewith convenient parking lot. I am experiencing some sensitivities with my lower right molars. Dr Ng was very gentle and answered my questions patiently. I also made an appointment with them for my next cleaning appointment. Highly recommended

Great practice with excellent care for any kind of non-surgical dental issue. The office is…read morefriendly and everyone is attentive and skilled!

They exaggerate need and try to make money by suggesting unnecessary procedures. After being told…read moreI needed loads of work I went to a different dentist who did not agree. They are worse than a rip off. They take advantage of people.

Don't waste your time here. My experience here, which…read morehappened a couple of years ago, was disappointing enough that I still feel it's worth sharing for anyone considering going there. I was told the new patient x-ray would be free after asking, and despite repeatedly saying I didn't want it, they said it was required. I eventually agreed, only to receive a $200 bill in the mail for the very thing they insisted wouldn't cost anything. The X-ray process itself didn't inspire much confidence. The technician had to reposition the machine many different times before getting a usable image, which made the whole situation feel even less professional. When I finally saw the dentist, all I needed was my bridge re-glued - an easy, relatively inexpensive fix. Instead, I was quoted $600, which felt ridiculous for something so simple. The entire appointment dragged on for about two hours, and I left with nothing resolved except a bill I hadn't planned on and regret over handing them my social security number. Even though this visit wasn't recent, the experience was memorable for all the wrong reasons. If transparency and competent care are important to you, I would suggest looking anywhere else.

As a former healthcare clinic manager of 20 years, I can usually tell within minutes whether a…read moreclinic is well run. From my very first call, Gorges Dentistry gave me all the green flags. The staff were genuine, attentive, and professional -- you can feel when a clinic truly values patients, and this one does. My first visit was excellent. The care team listened, took their time, and never made me feel rushed. The atmosphere was modern, clean, and relaxed. Staff encouraged and reinforced positive habits rather than shaming anyone for what they "should" be doing -- a huge difference compared to other places. The first set of x-rays was essentially free (saving me hundreds), which stunned me. Both the dentist and hygienist were thorough, careful, and patient. This is how dentistry should feel: professional, compassionate, and centered on care -- not billing. I highly recommend Gorges Dentistry to anyone in Ithaca looking for quality dental care.

Accounting shenanigans and majority-culture power-as far as I can tell-instantiate the divided…read morerecord of Yelp/Google for this Triphammer Rd. address of recent-decade Ithaca. Schedule and bills were Rube Goldbergian. "It's broken" and "Yes, heh-heh, yes" were the responses, respectively, of hygienist Mattie and owner Anthony Raggi to herky-jerky "panoramic X-ray" and my comment "You want my money, don't you?"--as he appeared from the back room to interrupt my starting to ask about confusing paperwork with "Is there a problem?" A re-capped 20-year-old crown ran $1500 taken mid-term. At the close of 3 visits, a recurring "-$138" remainder not refundable was claimed as due to said feckless X-ray.