I love how I got a referral here that's 100% useless. I took the referral to 3 different hospitals…read moreover the week. Despite the fact that I explained in those hospitals exactly what the referral was for they all told me that they can't accept it because they can't read the handwriting on it at all.

Not sure where to start, my father (age 71) was referred by a Bronx Dental Clinic in Castle Hill…read morefor emergency oral surgery. The only in-network provider that accepted walk-ins on such short notice was Manhattan Oral Facial Surgery on Grand Concourse. The word on the street is... this dental clinic accepts several walk-ins daily but you need to arrive by 6AM or you may miss your opportunity. Super-thankful for this intel because we arrived at 6:15am and there were already 14 people on line, standing in the rain until opening time. We finally registered at 8:45AM. The receptionist asked for a specialty referral from the referring provider which I confirmed was faxed over the day before. It was clear to me that without the specialty referral in-hand, there was a chance my father would not receive the emergent dental care he required. In my opinion, older patients usually lack the expertise needed to navigate the complex bureaucracies of health care, so the onus is on the providers' office. If you're missing any supporting documentation (e.g. referrals, discharge info) from referring providers then your administrative staff should support this task. After all, you'll need this information to submit your claim to get paid so it would be counter-productive not to help the patients with obtaining these docs. Now to the actual care provided, my father chose local anesthetic for his tooth extraction. The whole procedure was done in five minutes.....Yes, five minutes!!!! Here's the thing, this is patient care, not a pit stop at the Indy 500. My father's tooth was extracted before the local anesthetic even kicked in which makes sense because he told me he felt the entire procedure. This clinic is about flipping patients as quickly as possible. It's like a factory and the dental professionals are an assembly line that focus on manufacturing the perfect revolving door of patients rather than delivering the quality care they deserve.

I have seen Dr. Oana four or five times for extensive long term work. I don't know if I could…read moremake myself go to another dental office. The staff was helpful and professional. The office was immaculate. Never felt anything more than a needle prick - and I have had a LOT of work done.

Lack of professionalism, cleanliness and decorum. I arrived early for my extraction appointment…read more I asked to use the restroom but was told there was no paper and the receptionist had to wait for the dentist to finish with her patient so she could access the toilet paper. Fifteen minutes later ( fortunately my needs were due to nerves rather than urgency ) the dentist appeared. She came out with a roll of toilet paper and with her bare hands proceeded to roll off sheets of paper for me. I left the paper and her office. I will never return. I am a senior citizen perfectly able to take care of my paper needs and to hand me crumbled paper with her bare hands was not only insulting it was also a testimony to her lack of hygiene.

Don't do it. Don't go to 2336 grand concourse . Do not waste your time going to the medical…read moredepartment, because of your blood pressure is high they will try and make you go to the hospital and if you don't want to go they will turn there back on you.

This place is the worst do not go there for any reason whats so ever. Went to get a mouthguard done…read morethey broke the first mold had to go back to get another one done. I get the mouthguard and the next day i wake up with my gums all cut up. This was Saturday. Ut is not tuesday and i have been waiting a hour and a half to see the dentist because my gums cut up and im in a ton of pain. I wish i would have paid my copay with cash so i could have cancelled the visit to go somewhere else. Never go here

not good at all. Came in as a walk in and waited 5 hours STRIAGHT to get seen. Only have 2 doctors…read morewhich cause the place to be packed and run slow. Staff is very unprofessional and rude.

Theyre rude.. the front desk person acted annoyed that i was asking for a followup appointment for…read morea cavity filling.. the dentist would start and end work very abruptly.. there were no smiles nor greetings.. they ignore my calls for an appt. As well

Dr.Chhabra helped me very much;. I was in a ton of pain. all other offices couldnt see me for…read morewkkes. Dr. Chhabra took me in same day and pulled my tooth. It was painless and quick! Thank You Dr!!

My husband and my daughter needed emergency visits today, we went to the Newburgh office, but…read morebefore I tell you my experience, I will share what I observed. While sitting in the waiting room I noticed a boy sitting next to a woman in scrubs who was talking and joking with him. As I sat there a bit longer, I noticed a woman pull up to the front of the office and the lady in scrubs helped the boy stand and walk out to the car. He was unsteady on his feet and another man came from the back of the office and helped her walk him out to the car. The man then buckled the childs seat belt and he and the woman in scrubs both came back into the building. I realized the woman was employed there- the dental assistant. OMG! When do you ever see any medical office assist the patients out to the car. I was amazed! So our experience was similar. The office closes at noon on Tuesday's and he saw them after hours. My daughter wasn't finished until after 2:30p. The staff was great, Dr. C was fantastic with my adult daughter who has dentist anxiety. He worked with the insurance company for my husband and while they didn't take my daughters insurance he worked with us saying "Mom, regardless they have to come out today, so they will come out and then we can worry about it." I never felt rushed, he was fantastic. After care was explained in great detail and he walked us out to the car to make sure everything was ok. Side note: I am a RN and the care he provided to my family was unlike anything we have experienced previously at any dental office anywhere. Do not let the fact that he is in the "bad" part of town dissuade you, or the fact that he doesn't have a fish tank or he wears traditional Indian footwear that look like slippers. Thank you Dr. C for your amazing kindness!

Hi ..I'm Sonya Dr Moore is amazing. His staff too. Dr Moore…read moreis the greatest. I thought it was gonna be a grueling anxiety filled experience. I was wrong about that. Dr Moore made me so comfortable..even the atmosphere of the office ..the soft music playing in the background..the crisp light air in the room..the television that displays a calm view directly in front of u. Dr Moore is very respectful and he lets u know what needs to be done without making u feel afraid..He actually helps u through it while he maintains his own focus of the procedure. I could sense that he has years of experience By the way he communicates you know that u can trust him right away. Before I knew it 1..2.3..overwith and I felt nothing cause he numbed me real good and the assistant is on point with the suction and assistance. Before I knew it, it was time to get up and I cried tears of happiness because it wasn't what I worried it would be . Don't let anxiety stop you. Go to this office. He is a blessing and professional. 6 stars if I could

The greatest discovery since the toothbrush! Parkchester is kind, caring, FLEXIBLE, and work with…read moreyou to maximize the use of your insirance so that you pay little to no money for any treatments. Let's start with their front. Ms. Angela and Ms. Tomika are hero's! They understand people! That shouldn't be hard in the world today but you guys know it's hard to find at any business. They both take the time to make sure my needs are met to the best of their ability. When I was in pain and needed a root canal they told me to come right in and worked with my dentist to make sure I was seen ASAP. They are real with you and I wouldn't have it any other way. Their lights warm up the waiting room! Next onto doctor Moore. For someone like me who has always had dental problems and needed a dentist more than a regular doctor i have had so many experiences. Doctor Moore is truly only of kind. He's my dentist but he talks to me with such great care almost like a dad talking to a son. Coaching me through any procedures and information I need to know. He's makes something as serious as root cancel a walk in the park. I trust his expertise because I know it's not only coming from his experience as great dentist but from his heart as a caring human being. I feel safe, cared for and respected. What more can ask for in this world today. Thanks parkchester l, your awesome

This dentist is incredible Old fashion dentistry that is not…read morepretentious with ridiculous prices . He is professional, clean and honest, I'm very happy

Having had my first dental emergency since moving to the city, I found a recommendation for Dr…read more Kaufman on a Washington Heights/Inwood BBS and booked an appointment. I was able to get in the next day. It's a small office - Kaufman and one other dentist - in the Port Authority Terminal at the George Washington Bridge. Long story short, due to the nature of my problem I had to make two visits, and I was out of there in less than hour on both occasions. Dr. Kaufman and his staff are very friendly, helpful and gentle, and I've had no problems with his work. Definitely recommended. The only reason for four stars instead of five is the office and equipment seem dated and not as "sterile" as I'm used to - though others may see that as a positive.

Making an appt was easy and it's easy to get to. Really close to the train. Came with my mom for…read moreher to have a tooth pulled and the staff here were nice and professional. We had a very early appt and waited about 45 mins before being called in but many were upset esp Those that didn't have a seat. They treated my mom Kindly and gave instructions on how to recover. Def would come back here if necessary

The front desk is both discourteous and unpleasant while exhibiting a total lack of…read more professionalism. The reception area is without Heat and be prepared to wait for over an hour, even if you arrive early. Avoid this experience and take your teeth and time elsewhere. The dentist once informed of the terrible treatment showed no concern and that 2.5 average rating is generous and sure to decline! Please go into snow removal

Worst place, went there to do a biopsy because my dentist recommended. , Instead doing the biopsy…read moreshe asks (being nosey instead of actually trying to help)How long has that been happening i told her awhile Instead of doing her job to do a biopsy she gave me a referral to go to another oral surgeon. Definitely don't recommend it to nobody. Go somewhere where they would actually help you.

I showed up for my appointment today but the paperwork they tried to coerce me into signing was…read moreshady as hell. For one thing, before you can see the doctor, you must sign a form saying that you've *already* seen the doctor, who has explained to you the procedures to be done and their cost, and certifying that you agree to the procedures and cost (that no one has told you about yet). The potential for abuse is obvious. In the blank box in the middle of the page, they could later fill in $6000 of procedures that I'd never heard about, and because my signature was at the bottom, they could say I agreed to it. I pointed out to two receptionists, separately, why this was a problem, and they both said, in so many words, "Just sign the bottom. We'll fill in what you're agreeing to later," and that unless I lied and signed this form, the doctor would not see me. That wasn't the only iffy form but the was the worst one... the sort of thing an up-and-up business wouldn't insist on. I left without signing, filed a complaint with my health insurer, and am considering filing a complaint with the state.

James Y. Su, DDS Oral and Maxillofacial Surgeon…read more Worst dental experience ever. James y su was demeaning and rude.i have never been treated so poorly he was insulting me the entire time. Other reviews of him are similar. . He put me in danger with his arrogance. This man should have his license taken away James Y. Su, DDS Oral and Maxillofacial Surgeon

dr james su has absolutely terrible skills in talking with patients. i came in for a consult…read morebecause i have pain from tmj and concerns about my night guard and one of the first things he said to me, completely unsolicited (i had said nothing about my appearance) was that "a plastic surgeon would tell you to get a nose job and chin implant." he also said that i am not a good candidate for jaw surgery, so there was really no reason to bring up cosmetic issues with my face, since he wasn't offering any solution to either my pain or my cosmetic issues (aside from, i guess a recommendation to plastic surgery, something i had not considered before this appointment). not only was my appointment completely unhelpful with no solutions offered, my experience here has been extremely detrimental to my self esteem.