So I went in for a screen repair and they fixed it no problem but when I went to take a photo my…read morecamera failed. So I immediately went back they "fixed" it. 2 weeks later my camera failed again. So I went back and when they tried to fix it, they couldn't. I was told they'll order a replacement to fix it. I had to wait an entire month for it to come in. I took it back to get repaired again. Walked out happy thinking it was fixed. But guess what, 2 weeks later my camera failed again. So I went for a screen repair and left with a broken camera that they couldn't fix. Wish I could get my 250$ back because they broke my phone so now I have to save up to afford a new phone.

I do not recommend Mobile Fix at the Moreno Valley mall…read more I took my phone in to have a cracked screen replaced. From the moment I walked in, the employee barely communicated with me and seemed uninterested in helping. Before agreeing to the repair, I specifically asked him to make sure my phone was still functioning properly before replacing the screen. He simply nodded and said yes. About two hours later, I got my phone back, and the very first thing I noticed was that the new screen was popping out of the phone. When I pointed it out, his response was, "Just don't put it in your pocket because the screen can come off." Seriously? That's the quality of work I paid for? When I got home, I also realized my Bluetooth no longer worked and some of the keyboard letters weren't working either. I returned to the store, and instead of taking responsibility, they told me they could fix it--but only if I paid more money. They damaged my phone during the repair and then expected me to pay again to fix the problem they caused. The workmanship, customer service, and communication were all unacceptable. The technicians refused to take responsibility and had made me come back to the store a couple times, wouldn't issue a refund, and acted like none of this was their fault. Save yourself the frustration and take your phone somewhere else. This was a complete waste of money and one of the worst customer service experiences I've had.

They've fixed my phone twice now and have always done it within an hour and perfect quality!read more

I brought my game council here today because I had a bad experience at a different store not…read moreassociated with this one . my daughter-in-law and I spoke to Johnny and told him about our whole situation and the bad experience we had . He took our game council and he fixed it in about maybe an hour he called us and even text us best experience that we could've had today he was very professional and we couldn't be happier... thank you Johnny we will recommend your store to everyone we know

Quick service. Good service. One of the workers is a bit dry but let's just say he cuts to the…read morechase. Otherwise I'm very satisfied with the service. I was able to get a same day apt & they're open til reasonably late.

Everything needs improvement they tell you that it will be done the next day we call no answer we…read morecall again no answer ...then we called yet again they tell us to come in the morning that it will be done we her there and the incompetent worker Thant can barely speak English his name was Mukesh says they couldn't fix it I was like why didn't you tell us that before you've had the PS5 for a week ... he has the Audacity to say it had roaches in it I looked at him because I could barely understand what he said I had to ask him that question again I said what did you say? He said yes there were roaches inside the game. I looked at my daughter-in-law and I told him he's full of shit. Get your game and let's go. ((so I tell him then give me my game back. He has a nerve to walk out to the trunk of his car and get my game council from his car so if there was roaches in there, why would you put it inside of your car make that make sense ))The point of the matter is he could've been a bit professional he said this in front of customers and I know for sure I do not have roaches in my house. I literally took it down the street to another company, they fixed it in less than an hour I even told him about my horrible experience and he told me there wasn't anything inside my game council and I couldn't be more happier. Don't do business with these people at CPR They are ridiculous. And they are liars...Take the time and go to uBreakiFix down the street . only because it's necessary to give them a star I had to give him a star, but I wouldn't give him a star at all because their service was crap.

DO NOT DEAL WITH HUGO. Hugo has no integrity and will lie about anything and everything about your…read moreline/plan to line his greedy pockets. He'll have a warm and welcoming front but don't let it fool you. GET EVERYTHING IN WRITING. This guy put a car charger in the bottom of my bag after i explicitly informed him that i didn't want one and had no use for one. ($29.99). He "upgraded" me and gave me a wireless pad charger than conveniently doesn't work with any phone that has a case.($49.99). He never asked if i had wanted any protection plan, yet included it anyway($17 monthly). He informed me that trading in my iPhone X would be a $700 trade in value, meaning I'd only have to pay $49.99 more to pay off the iPhone 11. However, he lied. The trade in value is actually $500 and the promotional gift card of $200 was the $700 value he was trying to sneak past me. He mentioned that I'll have $200 to spend on accessories on top of the trade in value. Wrong. Also informed me that i would receive this $200 card before my first bill. That was yet another lie. The card only comes after 45 days of the line being in service. His estimate was $88 for my line and phone payment each month and a $40 activation fee=$128. Somehow, through all his lies and deceit, my phone bill is $382 this month. DO NOT DEAL WITH HUGO and get everything in writing. Complete scum. Careful and look for the fine print. Also, check your bags to make sure they didn't try to sneak something in.

Awesome service! Marlena & Moises very friendly, answered all my questions. They took their time…read morehelping us! Excellent customer service:)

They cut my home button cable to charge me for a new fuckin' screen!! and they act innosent about…read moreit. They should close. despicable! now my phone is laggy in touch .. they ruined a perfectly orignal screen just for a couple of bucks!! mall should not have them here

This place is literally dog. I went there a week ago and they fixed my lcd and gave me some crappy…read morelcd. I called and they told me to come to the store to see it and it was an hour drive for them to say they can't do anything for me no refund, oh but "I can buy a new one for 50 dollars". Do not buy from this business, they buy some crappy lcd's on eBay for 5 dollars for you to just go home for it to mess up a week later then you come back and buy a new one, straight scammers, they scam multiple people, we asked for the owner and the dude said "I am the owner with some attitude" and I was like oh okay where can I file a complaint and he said, "you can file a complaint anywhere we don't care" "we can't do anything for you" if you want you can buy a new one and they were just being rude. If your gonna repair your phone screen don't go to these crappy booths in mall's because they just buy some screens that go anywhere from 1 dollar to 5 and make u pay 70 dollars, so basically you pay a dollar for your phone and 70 dollars for labor. This place is straight scammers I was like where's the managers and some employee there had to speak for his boss so unprofessional! Go to a real business not some boof business that some guy created in his moms basement with his buddy's. They are just looking for innocent people to scam and finesse. Then the guy said I must be "high" if we think we're gonna help us. because we messed up and dropped the phone. We never dropped it they just gave us a crappy lcd!

Amazing customer service and always giving great deals on phones! Definitely will refer everyone of…read moremy friends and family to come here

Want to give Jasson a huge shout out. I was having an issue with my phone and went to this store…read moreto see if I could get help. Jasson not only took the time to help but really went over and above trying things. Worked with us for a very long time and finally did figure it out. He definitely thinks outside the box for troubleshooting. Thanks Jasson.

I don't usually write reviews, but QCQ Repair absolutely earned one…read more When I first started looking for someone to repair my Halo Infinite Elite Series 2 controller, I came across QCQ Repair. The only thing that initially made me hesitate was that it was a home-based business. I decided to keep looking around and even visited another highly rated repair shop in the area. Before I could even ask if they could repair my controller, they immediately recommended QCQ Repair. That told me everything I needed to know. From the moment I spoke with Jose, I could tell he genuinely knew what he was doing. With over 10 years of experience, his knowledge and professionalism stood out immediately. He took the time to listen to my concerns about my controller, understood how much sentimental value it had to me, and even understood how excited I was to play the upcoming Halo Remastered. What impressed me the most was his honesty. From the very beginning, he told me there was a possibility the controller couldn't be repaired because of how Microsoft designed the Elite Series 2. He didn't make promises he couldn't keep or give me false hope. Instead, he was upfront and transparent, and I respected that more than anything. I dropped my controller off on July 3rd, right before the holiday weekend, and he was still willing to take it in. A few days later, he contacted me with great news--he had successfully repaired it. Not only does my controller work perfectly again, but he also replaced the joystick with an upgraded component to help prevent the issue from happening again. The price was more than fair considering the complexity of the repair and the cost of replacing one of these controllers. What really sets QCQ Repair apart is that Jose genuinely cares about the quality of his work and his customers. His business isn't about getting people in and out as quickly as possible--it's about doing the job right. That's exactly why his reviews are so outstanding, and now I completely understand why so many people recommend him. If you're looking for someone who is knowledgeable, honest, experienced, and takes pride in their work, I couldn't recommend QCQ Repair enough. I'll definitely be coming back if I ever need another repair. Thank you again, Jose. I truly appreciate bringing one of my favorite controllers back to life.

So my Xbox all of a sudden wasn't working, wouldn't come on so I looked up some shops near by that…read morewould help. I saw QCQ and saw he he pretty good reviews, so I decided to give him a try. Worse mistake of my life. I took it in, and he charged me a $50 deposit to look at it. Sure no problem, I paid the deposit. About 2 days later I got an update, and later that day my system was "fixed". I paid the remains , and went home. I was able to play all day no problem, but next morning I wake up and the issue happens again. I contact him and he tells me to bring it back in, so I do so. Later that day he tells me he has no idea what the problem is and he'll update me when he can. 2-3 days go by no update, so I text him and he says once again he doesn't know. I said it's fine can you just refund me and I'll take it somewhere else, he said he would give me a partial refund and give me my system back, IN WORSE CONDITION it was in before. When he first gave it back, it would turn on and play for about 30-45 minutes, now it's back to absolute root 1 of not coming on at all. So i basically paid to waste my time, gas , and money. Definitely wouldn't recommend going somewhere where they don't know how to fix your issues, and ALSO don't accommodate. I feel like a full refund was the LEAST he could do. He claimed he was keeping it for his "time" , but what about mine? What about the 7 days I had to wait for nothing ? What about my gas to drive back and fourth 4 times? Once again, wouldn't recommend.