Service was on time and easy…read more Cajun Kooler saved the day against the heat! Mike L. / Austin

Great communication and customer service. The waterslide was exciting and fun for kids and adults…read more Highly recommend!!

I'm extremely excited to recommend this company to anyone interested in planning a birthday party…read moreor a celebration for their kids. They are truly the best and most amazing people. My wife and I were blown away by the entire experience. The owners were so professional and helpful and quickly set everything up and when the party was over they took care to leave everything better than they found it. Everyone was so happy and impressed with their work. I'm so grateful for them making my Granddaughters 1st birthday celebration the best it could possibly be. We're highly recommending them for all your party activities!

Party Planning Parents were great from the start. Awesome communication, timely delivery and pickup…read moreand great product. The ball pit was nice and full unlike bounce houses I've seen at other parties and my daughter and her guests had the best time.

We have been renting from Austin Moonwalks for years! We come back year after year because of the…read moreexceptional service. You know, every step of the way, what to expect. We are customers for life!

Austin Moonwalks customer service is wonderful!…read more I booked with another bounce house rental company, and they flaked on me the day of my event in the most unprofessional way. I called Austin Moonwalks in a minor panic, and they came through in a big way! They went out of their way to deliver the perfect bounce house within hours and quite literally saved my kid's party. They have earned a customer for life. Thank you!

Professional and affordable ! Will definitely call you back in a timely manner when you email them…read moreand very nice on the phone

I run a preschool and have been renting items for events for the past 14 years. This was the first…read moretime and last time using Train Quest. I emailed the week of to confirm the date and received no response. I then called the day before the event and Phillis apologized and said they would be here. They were supposed to arrive at 9am today to set up and start the event at 9:30am. Phillis called at 9am saying they were running 24 minutes late. The address says they are only 34 minutes away so I was confused on why they were almost 30 minutes late. I should have read reviews on Google and Yelp prior to booking. It looks like they have a history of being late to events. :( Upon arrival, Phillis apologized and said they can stay late to make up the time. Unfortunately, my preschoolers are on a schedule. We have lunch time, naptime, etc. The train arrived in pieces on the back of a pick up truck. Once they put it all together it seemed they had trouble getting it started. At some point Phillis left. She didn't tell me she was leaving nor did she introduce the 2 gentleman that stayed. The 2 men that assisted with the train hardly spoke English. One stood under a tree on his phone during parts of the event. The driver drove SO fast the first time we had to ask him to slow down. There are no seatbelts or bars to keep the children safe on the train. The driver didn't even have mirrors to see the passengers. **PLEASE add rear view mirrors to your train so the driver can see the passengers behind and know when to stop or slow down.** The train worked after the first 2 groups then died. Our next class had to wait in the heat until they got it started again...but thank goodness it started! I shortened the train ride event and we ended early. I only know of 2 trackless train companies in Austin. I will go back to the company we've use in the past.

If you rent from this company, be sure to read this one sentence in their contract in fine point on…read morepage 2 - "Leasee is resposible for having all water lines/electrical lines within the setup area marked. Operation Jump is not liable for any underground piping or wiring." because it releases them from any kind of ownership, accountability or even a basic apology when their installers COMPLETELY RUPTURE THE MAIN WATER LINE TO YOUR HOUSE. After installing the water slide, they ruptured the main water line to our house and left while water was exploding from the ground and completely flooding our yard. After finding an irrigation company that was extremely helpful and unlike Operation Jump, offered great customer service, we were able to get it fixed. $500 later, a flooded yard, and giant hole dug in the yard, it is repaired. The total cost of this inflatable water slide is now just under $1,000. When I called Operation Jump to explain the situation and ask if they were willing to do anything as a result of the negligence, they said "No, because you signed the contract." Needless to say, I'll never use this company again and will be sure to tell everyone I know to do the same. If you do decide to take the risk of destruction to your home and need someone to fix it in an emergency, please call American Irrigation Repair. They were extremely helpful. They too could not understand how Operation Jump could cause so much damage with a simple slide installation. The picture attached is them repairing the completely destroyed water line.

From the moment I first contacted them until the time they left our event, I experienced nothing…read morebut greatness. I work for a school and wanted to rent the rock climbing wall for an event, and they made the entire process incredibly easy. Communication was excellent, they allowed me to make payments, and they even arrived early to make sure everything was set up in time for the event. They were very kind and always checked in with me before making any moves. They also gave us compliments on how organized we were, which was an added bonus! I will definitely be using them again.

What an epic birthday for our 3 year old. All 10 kids were easily satisfied for over 3 hours. The…read morejumper was in great condition and safely bolted down to the ground. The combo jumper can be used wet or dry but we decided to leave it dry for the day. Pick up and drop off were incredibly easy, with no issues at all. They consistently communicate with you during the whole process. The best part about the whole rental was the early drop off and late pickup. Although, definitely not guaranteed, because of how busy they were, they dropped it off on Friday and picked it up on Sunday. We were able to not only play with it on Saturday, but enjoyed two extra jump sessions on the day before and after the party.

Horrible communication by the owner. I rented a water slide for July 4th and it was to be dropped…read moreoff at 1pm. The slide was dropped off at 4pm. Then I was told that they didn't have all the parts and I had to wait another hour. When I called the owner she was not helpful and did nothing to help. The owner avoided my calls when I tried to get updates on the water slide that was paid for in full.

Out Back Party Rentals took phenomenal care of our event and we were ecstatic with the quality of…read moreour rentals and linens that we received from them. Molly took time out of her busy schedule to sit with me and discuss colors and ideas for our event and I was so very thankful for all her hard work. I would highly recommend them!

We used outback for our wedding, and were so impressed! They are so professional and helpful! I…read morewasn't sure exactly what I was looking for when the planning stages began, they were able to give me ideas and suggestions, and when I had a million questions about a million different things, no one made me feel like I was bothering them, they were happy to help! The final set up was better than I imagined! I would definitely rent with them again, and recommend to anyone with event rental needs.

They were accommodating and flexible. The white bouncing house with a slide was a hit with the…read morekiddos.

I cannot recommend this business more! We rented a bounce house for our daughter's 4th birthday…read moreparty & it was beyond amazing. From professional customer service to the gorgeous bounce house and beautiful balloons, we had the greatest experience. Loved meeting their whole family when they came for setup, and we will definitely be repeat customers! Thank you for making our daughter's birthday a dream!