Friendly, quick, and personable. Treated me well and listened to concerns. I was in for an…read moreultrasound.

Try paying your bill and it's impossible. First, the Iowa Radiology never sent me a bill, instead…read morethey contacted a credit agency to send me a bill. I then called Iowa Radiology to send me a bill, and they couldn't for over a week because they only get their mail picked up twice a week--what business, especially a bill dept., only have twice-a-week mail service? Then when I received a bill, I could not pay with my HSA credit card--they only accept checks. So I went to their web site to pay the bill and I received a notice "Unable to Receive Payment"!

I had 3 scans today. Home to home time was 75 minutes! That includes 24 minutes drive time! Great…read moreservice! Great Staff!! Highly recommend!!

Ample parking just outside the front door. Check-in process was a breeze, and I no more than sat…read moredown and was called back for my exam. Shelby was the Technician for my MRI, and I could not have been more concerned going in. She made me feel comfortable, and explained the process. GREAT job Shelby, and great job Iowa Radiology.

Very good experience overall. Staff was very kind and professional, office was very clean. The…read moreonly downside was I arrived 15 minutes early (as requested) and yet had to wait 35+ minutes for my appointment. Would recommend to others!

This was my first visit to Alliance. I was running a few minutes late so I called in and spoke to…read moreCarol. She was very understanding and patient. Once I arrived, after being warmly welcomed, I noticed a very clean and organized waiting area. Once I was checked in, within a few minutes, I went to the restroom (I was having a 30 minute procedure so it was necessary! ) and once I walked out, I was greeted by the technician. He was also very friendly and explained everything thoroughly. I was very impressed with this staff and their desire to make the patients feel comfortable and how fast the process was. Will definitely recommend and return, if needed in the future.

The staff at this location is very unprofessional and does not know what they are doing. The…read morereceptionists talk about patients when they are in the waiting room. A radiology tech did not have a clue what she was doing. Had several films taken at various times and the tech had no clue what she was taking a picture of. Never informed me what they were concerned about either. I had to ask. I was in the Iowa Clinic Medical Imaging for over 30 minutes being called back in because the proper angles were not taken. Poor staff. The Iowa Clinic needs to get rid of the staff at this location. I was also told by a friend that she had gone to the West Des Moines Medical Imaging office and they didn't know what they were doing either. I will definitely go to another radiology clinic the next time.

Dr. Craig has offices with Iowa Arthritis and Osteoporosis Center. The Center has nearly everything…read moreyou could hope for as a patient. Including, but not limited to on site infusion center, fully staffed laboratory, pain management services, radiology, bone density scanner, a variety of ultrasound options, you name it! The list just keeps going on! Very friendly and professional office staff. Dr. Craig is extremely competent and caring. He takes the time to examine you each time you come in for an appointment and both explains and makes sure you are comfortable with your treatment plan. I highly recommend him to anyone suffering with auto-immune issues!

They gave my 18-month-old the wrong vaccines at his appointment. They gave him the HPV vaccine,…read moremeant for pre-teens, and justified it by telling me that they give it to younger kids in Europe... He was fine, and we went back it to get the one he missed, but this seems like serious negligence. Should have learned, I thought it was a fluke, but a few years later they gave my daughter a prescription for antibiotics that was stronger than an adult dose because they accidentally doubled it. We are now changing offices because we no longer trust the staff.

Mercy Briarwood; Love the office here! Staff is so friendly…read moreand knowledgable! Location is super convenient as well!!! Intersection of NW 36th and N Ankeny Blvd. the PA Brandon Mitchell is super thorough! They usually can get you in same day as long as you call ahead for appointment. They are open M-F 8-5. Which is pretty standard for a doctors office. They have no appointments from 12-1 pm for lunch. New patients are always welcome and they are great at working with insurances! Didn't think I would review a doctors office but they are a great group. Beautiful office with ample parking and new equipment!