Used to work for a credit union and always felt banks were cold & impersonal. I opened an account…read morewith Milford Bank years ago and have been happy with them ever since. They have a wide variety of locations, great hours, friendly staff, online banking and now mobile banking. I am very happy with their service and feel like they actually appreciate their customers!!!

Good crew...Good Service..May not have a ton of branches in New Haven area, But they can get stuff…read moredone

the worst customer service of any bank or credit card company…read more the customer agents have no ability to resolve any problems. they are basically puppets. if i could get the word out, i would tell everyone to not do business with santander

Honestly a great staff and very determined teller that was so willing to make a deposit for me into…read moremy son's account even though I didn't have his account number and was making a cash deposit. She kept me at her window for about 25 minutes until she could finally do it a way that was right and not have me return with a check! I so appreciated the fact that she did this and I am so vexed that I cannot remember her name as it is now well over a month but I just may have to return back and check out her name tag and give her a shout out! All her hard work made me love this bank!! Great Newtown characteristic!!

I have come to hate chase more and more. I have had two of my accounts closed in the past 3 weeks…read morewith no calls, emails or anything from chase to tell me why. I also lost money from my account and I cant get ahold of them to get it back. All the people at the bank tell me to call customer service but they suck. Waited on hold for 6 hours and then the call dropped. I am still waiting for my money and its been 3 weeks. The people that work here are not helpfull and very rude. dont use this location if you choose to bank with chase.

The staff at this bank are very friendly and competent. I highly recommend this bank for personal…read moreand business accounts. I originally started banking here because I prefer a local bank. Now it is regional, but hasn't lost its local feel.

This is not a review for this exact location, but M&T as a whole. I am currently dealing with check…read morefraud. M&T refuses to take responsibility, even though the check was clearly a fake, and a duplicate of an existing check. M&T will not pay back the stolen money, and they want to charge the business for individual check approval in the future. There is no professionalism, no urgency.

One of the most courteous, friendly, HELPFUL banks around. Sue Ann and all staff go the extra mile…read moreto remember your name, and help resolve problems. I never got a ...' we don't do that here...' from anyone. Even the Manager comes out and says Hi!

If I could give no stars I would. Probably the worst bank I've ever gone to. Since the change in…read morebank manager this bank has gone to pots. My brother closed a savings account in his name and somehow the lovely bankers got our accounts mixed up and closed mine instead. It was over a month before this was rectified. The new bank manager Andrea needs to be fired ASAP. She has no personality and is completely unprofessional. She would not even talk to my mother and i until after she found put we had a business account with them. Long lines and no tellers and she can't even help out the half hour waits. Also since my works business account is here I am forced to deal with this bank until they decide to stop dragging there feet and change. Never the less we get charged fees for handling cash deposits and fees if we write out too many checks. Uh hello it's a business! Annnnnnd checks take up to 3-4 days to clear. There are always fees so be weary Take a look at other banks and put your money somewhere else

When in to set up a savings account and Wilda was extremely professional and helpful! She also…read morehelped me solve another problem I was having as well!

I opened my Webster account in Avon, CT. I have always loved my bank and what they have to offer…read more However, now that I have moved to the New Haven area. I find that the happy faces have disappeared somewhat. Overall, Webster bank is a great bank and takes care of all of my financial needs. I can count on them to help me when I need it or do not understand something. I live on the Cheshire side of Hamden and frequent the Cheshire bank most of the time. A Very nice bank. I had a little trouble with the ATM at the Whitney Ave office but that was taken care of. The service at this bank is 100 times better than any other bank I have had to do business with including Sovereign Bank and Bank of America.