WARNING about CITIBANK on Main Street in Bridgeport, CT…read more I'm sharing this out of frustration and desperation, hoping someone can offer guidance or has experienced something similar. On November 4, 2024, I deposited my IRS refund check at Citibank (Main St., Bridgeport, CT). Instead of crediting my account, the bank kept the check, later telling me my account was "inactive." They have refused to return my refund or release the funds -- even though the IRS has provided proof that the check was cashed. Since then, I have made multiple in-person visits to the branch, filed formal complaints with: Citibank Customer Service & Banking Manager Citibank Fraud Dept Citibank Executive Response Team (Office Analyst) CFPB (Consumer Financial Protection Bureau) State of Connecticut Comptroller's Office Local news station Channel 12 (no response) Contacted several Attorney's (directed me to contact CT Consumer Board) Yet Citibank continues to give me the runaround, passing me from one person to another with no resolution. It's now over 6 months, and this has left me in a financial hardship through no fault of my own. I've exhausted every effort I can think of. If anyone has experienced something similar or knows what else I can do, please comment or message me. Your help means more than you know. Please share this post to bring awareness -- this shouldn't happen to anyone. #Citibank #BankingIssues #IRSRefund #BridgeportCT #ConsumerRights #FinancialHardship #CFPB #ConnecticutComptroller #

The financial institutions has the best employees to empower you to the next level of being…read morefinancially inclined.

A great bank for my small business. I used to be with Chase; a lot of bureaucracy and uncaring…read morepeople who can't make decisions. Webster is the opposite. They understand small businesses and the manager goes to bat for you. This branch has especially friendly staff.

I love the experience at the Trumbull branch. It is a happy place with friendly, competent…read moreemployees who like their jobs and their customers.

Justin Dressler, the relationship Banker at Bank of America on White Plains Rd. in Trumbull is…read morephenomenal. He takes the time to explain every step and is patient and thorough. I recently completed a complicated financial transaction with Justin, and he was professional and meticulous. They have him working double duty at the teller window, but he should be promoted to just helping customers with financial issues.

This location is terrible, if I could give zero stars, I would. They are grossly understaffed and…read moreservice is painfully slow. More often than not, there is only one extremely slow teller. They no longer have a drive ip, and the ATM is a tiny, dirty room with not nearly enough room for customers to wait in line. The manager is aware and does nothing about it, not al all helpful. Customer service is non existent. Do yourself a favor and go to any of the other nearby banks in the same shopping center- Sikorsky, Webster, or Newtown Savings.

F*** wels fargo bank! DO NOT USE THEIR ZELLE SERVICE!! I got scammed out of 700 and they didn't…read morerefund me my money ill be closing my account and going somewhere else. This place sucks as a bank!

I had my last auto loan through this branch and now im wholely regretting it. I rolled the old loan…read moreover into my new loan, but they still took an auto payment out of my bank account (6) days after recieving a payout from the auto dealership. Turns out it took them 10 business days to apply the payment to my account. Now the bank is refusing to give me my payment back. The branch "escalated" the problem to their corporate office and now refuses to give me any details about the situation. Ive called and left multiple messages with the person at corporate handling my complaint and they refuse to answer my messages. The branch called me back today and told me to not call for another (10) days because corporate is allowed up to this time to resolve my complaint. At this point they are basically stealing my money. DONT GO HERE! These people are scammers.

I like coming to this branch because there is hardly ever any line for you to have to wait for…read more They usually have about 3 or so tellers to service their customers. In addition they have two drive up windows to expedite service. The branch is always very clean and everyone is very nice and helpful. During these days obviously a mask is required for service. Oh by the way they also have two ATM Machines inside the building as well.

Used to work for a credit union and always felt banks were cold & impersonal. I opened an account…read morewith Milford Bank years ago and have been happy with them ever since. They have a wide variety of locations, great hours, friendly staff, online banking and now mobile banking. I am very happy with their service and feel like they actually appreciate their customers!!!

From the owner: Special Notice: Effective Tuesday, May 26th we will welcome customers back into our lobbies by…read moreappointment only. Our drive-ups remain open during business hours, as does the walk-up window at our Main Office. Our night depositories are available for deposits and ATMs remain open 24/7. We also strongly encourage customers to use our online and mobile banking for self-service banking needs and around the clock account access. If you need assistance, please call us at (203) 783-5700 or visit our website.

Went here to get some poa stuff done but the lady I dealt with acted like she didn't want to help…read moreme. She was rude and basically rushed me out the door. Will never go back to this location'

A full service bank to take care of all your daily needs and not so daily needs. The bank branch is…read morelarge with several areas to take care of all customer needs. They also have two ATMS in the front of the building. The branch is very clean and well lit. Employees are normally very helpful, I've never had to wait too long to take care of my banking needs.

People are always friendly. Everyone would agree that when it was People's bank it offered more in…read morethe way of services and they don't always get everything right the way People's did, but it has gotten progressively better and they do their best. I'm sticking with them.

I have banked at this institution for a very long time, it was People's Bank before it became M&T…read more Honestly I have not seen any difference from my previous banking institution, so I guess it is a good thing. This branch is at a very busy street and it is very convenient to get in and out. Every time I have needed to use their services they have been very good.

This is now M&T - some of the old tellers are here as well…read more The service is still good. Interest rates are strange you have to ask for the best rates on a regular savings account

People reviewing are mistaking this bank for the old People's bank. This is Chase, on the corner. I…read morefind the tellers to be extremely pleasant and the personal bankers knowledgable and very courteous.