I really can't say anything negative about this bank and branch…read more I have had some bad experiences with my previous bank and this one sure makes up for it. The girls are so helpful, fast, and easy when it comes to banking transactions. No gimmicks here! Melissa is very good with me and knows my personal needs, so she makes it very fast and I'm in and out within 5 minutes. Thank you TD bank for such a positive banking experience.

Great service, great hours, great bank…read more This location is relatively new. It's inside the Big Y plaza in North Branford on Route 80. I've been banking with TD since 2007 and love it, especially this location, which is in a lot lower traffic area than the branch on Route 1 in Branford. The assistant manager Lori has energy for days. Also, they can print you a new card at this location if yours is lost, stolen or damaged. I've had mine replaced here in about three minutes.

As our elementary school's PTA Treasurer, I am at the bank 2-3 times per week during the school…read moreyear. I go to the Branford branch because it is close to work. Everyone from the tellers to the store managers have been incredibly kind and helpful to me. Beyond regular banking needs of deposits and withdrawals, they have helped answer many questions from tracking down bounced checks to one time tracing one of my checks that was cashed but the vendor claimed not to have received it. I like working with them so much that I moved my personal accounts to TD Bank as well. The hours are very convenient and the staff in the Branford branch is warm and welcoming.

Friendly staff but seems to be understaffed which causes an extended wait. I understand having to…read morewait a few minutes but in line for 20 + minutes is excessive.

Good crew...Good Service..May not have a ton of branches in New Haven area, But they can get stuff…read moredone

the worst customer service of any bank or credit card company…read more the customer agents have no ability to resolve any problems. they are basically puppets. if i could get the word out, i would tell everyone to not do business with santander

I know from own personal experience with Mutual Security, it is a very reliable and professional…read morefinancial institution. I have been a member with them when they were Avco-Lycoming Credit Union, and that has been since 1979. I have moved out of state after many years of being a member in Connecticut, am still a member. I personally appreciate their professionalism and heartfelt service. Great job Mutual Security personnel. Many, many thanks for "all" that you do on a daily basis, and throughout many years. G-D bless! Shalom Alecheim.

I have great experience with MSCU. since I've become a costumer they have been very helpful. I've…read morebought my house, recommend to a friend who also bought his house and also to another friend who bought a Tesla car. I would recommend anytime!!!

There aren't always a lot of good things to say about banks, however, citizens Bank is quite…read morepossibly the most helpful and courteous bank I have ever had the pleasure of doing business with. The people at this branch have always been absolutely lovely, as well as any other branch I have ever entered previously.

If I could give no stars I would. Probably the worst bank I've ever gone to. Since the change in…read morebank manager this bank has gone to pots. My brother closed a savings account in his name and somehow the lovely bankers got our accounts mixed up and closed mine instead. It was over a month before this was rectified. The new bank manager Andrea needs to be fired ASAP. She has no personality and is completely unprofessional. She would not even talk to my mother and i until after she found put we had a business account with them. Long lines and no tellers and she can't even help out the half hour waits. Also since my works business account is here I am forced to deal with this bank until they decide to stop dragging there feet and change. Never the less we get charged fees for handling cash deposits and fees if we write out too many checks. Uh hello it's a business! Annnnnnd checks take up to 3-4 days to clear. There are always fees so be weary Take a look at other banks and put your money somewhere else

The staff at this bank are very friendly and competent. I highly recommend this bank for personal…read moreand business accounts. I originally started banking here because I prefer a local bank. Now it is regional, but hasn't lost its local feel.

I have been banking here for quite a while. The branch employees are always friendly and helpful. I…read morealso see many of them involved in quite a few community events. They aren't hard-sell like the other banks trying to make you get their products whether you want to or not. When I have come in here for information about opening an account or other pertinent issues, they have always found the best fit or solution for me.

I don't bank here - Bestie does. However, I'm in here a lot, notjust with her, because they give a…read morelot of support to the community. I'm often dropping off posters, collecting ad fees, and personally thanking employees for volunteering at different community events. I may just open an account.

I refuse to give CCI a decent rating because the 'gentleman' I seemed to get whenever I called the…read moreDanbury, CT office was never decent to me. I know the difference compassionate and supportive financial assistance vs what I experienced every single time I contacted CCI over a span of about 2+ years. You see, I contracted with a debt management program 3 years ago. Like many, my debt was medical. I was retired on a fixed income and recently widowed. I know the difference between compassionate assistance and the customer service I received from the same guy at CCI. I have been waiting to hear back from CCI regarding taking a lesser amount in one payment in order to end my relationship with CCI. I never knew that could be an option until my doctor's office sent me a letter offering 30% off my balance if I payed in full. Of course I did! I called CCI to request the same thing and that guy said he would discuss with his manager and get back to me. He never did! Instead, he sent my debt to a credit report! I just checked my rating and it went up (awesome), however, I also noticed that CCI submitted my medical debt (2) $188 charges. On top of that, I had a couple of conversations with that guy about the charges. He KNEW I was investigating the charges and like I said, he was going to discuss my offer in compromise with his manager. Next thing I know, those two $188 medical charges were on my credit report! Imagine my shock! I am livid and feeling completely confused and concerned about my ever improving credit score. I'm shocked actually. I'm pretty sure I am going to go to CCI's office for a face to face with that guy and his manager. He needs a different job. He was so blasé and mean spirited every time I spoke with him over 2+ years which actually, was about 4 times. In the meantime, I am only 1 payment away from paying off $15,000 to MMI. CCI was actually one of my creditors listed with MMI. I got a letter from them telling me my debt portion to CCI had a ZERO balance. I wanted written verification from CCI and contacted them for what I thought would be the last time. NOPE! That guy was happy to tell me that I had those two medical debt payments to make. I'm making yet another phone call to CCI to ask why they decided to refer me to a credit report AFTER I called them to make an offer in compromise and why they never contacted me. Fingers crossed for some kind of help!

These people are seriously the nicest people I have ever worked with! I've had a number of medical…read morebills over the past few years that I've had to be paid off slowly and they have been consistently helpful pleasant and understanding. They give a whole new feeling to working with a collection agency!