The nightmare happened, my computer froze and no matter what I did, or was advised to do online,…read moreworked. Where do you turn. I remembered a friend mentioning The Computer Man, based in Essex, who visited your home. I emailed the guy and within 20 minutes received a reply with an offer of visiting in the afternoon. WOW. Then, a phone call later, the engineer rang to say that if it was convenient he could visit within 30 minutes. He arrived dead on time, diagnosed the problem as a faulty hard drive. A replacement was fitted and an upgrade to the RAM. Reinstall of Windows 10 and other drivers. All within an hour. Could you get more satisfaction. A reasonable price with, I noticed on the invoice, a discount on labour charges of 10%, because I am an 'old geezer'. Thanks, Matthew, for a great service. Hope I don't have to call again but any further problems I will be giving your company a call.

From the owner: Specialises in customer service and attention to detail…read more Helping older people with the modern computing landscape.

Great service and very helpful. really quick turn around and couldn't do enough to help you. Would…read morestrongly recommend these guys.

On the 25th February I took a top end liquid cooled gaming machine into this company for…read morediagnostics and repair as it was suffering from some BSOD problems but nothing major. I was told that they found no issues except for x2 sticks of incompatible memory and received a receipt on payment stating this and the machine was released in perfect working order on the 2nd March. On getting the machine home 30 minutes later I found that contrary to this it would not even power up, it appears completely broken so in actual fact not only did they charge me for work they couldn't have done, but also did more damage to the machine than when it had been loaned to them. The level of damage is now currently being assessed for free by a lovely sympathetic independent engineer. I had used Anglian Internet a number of times over the last 10 years and have personally found them to be disinterested in what a customer has to say, moving through to arrogance and spin, but this also includes serious hardware issues such as buying a PC that arrived with the CPU fan cable detached nearly causing it to be fried (this could not have happened in transit as its a tight connection) down to small lack of care things such as getting different screws back to the ones that were provided (it may sound minor but when you use screws with grips you don't want back normal Phillips screws instead.) I don't like to complain and am willing to tolerate minor things and give people second chances despite the numerous issues however this last event is so serious that I am currently seeking legal advice about this machine they have ruined. I'm familiar with a number of other Norwich/ Norfolk individuals who have had similar experiences with them. I strongly advise people not to use this company unless they are willing to run the risk of getting a machine back in worse condition and/or different parts than they supplied them with. There are a lot more negative reviews online about this company than there are positve so dont run the risk of adding additional pointless stress to your life, find a SOLO engineer who is qualified, youll hear far less BS.

The owner is incredibly lovely. The part he needed to fix my phone screen was out of stock from his…read moresupplier and instead of getting a cheap knock-off, he told me so and advised where else I could go to get it repaired and even explained how to tell if the part is real or not. I would 100% come here again for good, honest service.

From the owner: Mr. Tech: Your trusted local repair shop for phones, computers, laptops, and gaming consoles…read more Cracked screens, slow laptops, consoles not powering up or connecting to the TV? We handle it all – including micro-soldering for those tricky repairs. Straightforward service, fair prices, and no fuss.

Really good place to go for IT Support! Very helpful and their phone team are extremely polite and…read moreeasy to get along with.

From the owner: We provide award winning IT support services across Ipswich and East Anglia, that deliver business…read moreinnovation to align with your business IT goals.

I bought a custom build gaming pc and had my grandfather's pc upgraded. Service was second to none!…read moreWith a fast turnaround time, and very good pricing. Laurence also kept in touch with progress on the builds so I knew what was happening. Can't recommend him enough, simply the best.

From the owner: We build and design custom gaming computers as well as workstations for general and specialist use…read more We also perform software support, repairs and upgrades on electronics.

I would highly recommend Penny Lane to anybody with an IT issue. They are a very friendly young…read moreteam who couldn't be more helpful if they tried.

Took a Nintendo DS Lite into the Long Stratton branch of pennylane to have a new case fitted as I…read morehad started the job but did not have the skill to complete the job. A week later received a call saying both screens where broken but they could sell a second hand ds to me one for £40 and if we let them keep the old DS there would be no charge (£20) as they could use it for scrap. Picked up the DS today ( refusing to pay) to find they had not even taken it out of the plastic box i sent it in. turned it on to find it worked just as it did when i took it in! This was clearly a scam to get me to give them my DS and to sell me some other poor sods DS. AVOID. WHAT SORT OF PEOPLE TRY THIS TRICK WITH A CHILDS TOY?

I just discovered this company through a friend of mine. I was very happy about the work they did…read morewith my laptop, about the price and about all the advices that I have received. I would gladly recommend them to anyone!

Fast and affordable. I would like to recommend them to anyone needs computer service, repairs or…read moreupgrades.

Over the last 4 years I have always bought rerurbished laptops for my partner and myself. My old…read moredesktop failed, the cost of repairs about equal to buying a reforbished one.Chose one from BlackBarn. Straight out of the box and up and running in 30 minutes High spec 3 GHz 4 ram.Wesley takes pride in what he sells, 5/5 John H

From the owner: Black Barn Computers is an established family business operating in North Essex specialising in the…read moresale of high quality refurbished computer equipment. Our aim is to supply high quality value for money used computer systems and laptops anywhere in the UK on a next day delivery basis. Local collection can also be arranged. Our refurbished computer systems can provide the end user with all the functionality of a new machine at a greatly reduced cost. We sell to both the public and private sector. We have been established for over 15 years and are trusted PC suppliers to many PLCs and schools across the country.