Got my first Brazilian wax this afternoon, done by Sarah Moon. She was amazing! I was nervous…read morewalking in, but felt calm immediately after meeting Sarah. We had organic conversations that distracted me from the strip being pulled off. It wasn't awkward and I didn't feel exposed. It was a clean environment. Brazilians aren't as scary as I made them out to be in my head, thanks Sarah! I highly recommend any first timers come here, or if you're looking for a new/different place to go, this is the spot!

Super clean! Super friendly! Super proffesinal! I see sarah there and she is great. I have a crazy…read moreschedule and she is always willing to work around it. Best waxing place around

I reached out through Yelp and they responded quickly. My…read moreappointment was made within the week, which was great! I got there 10 minutes early and I was seeing right away. Eyebrow threading was just under $15 and I tipped Very clean and comfortable setting. I was in and out, I will be back

So happy I decided to stop in instead of traveling far for threading. Aisha(sp?) Was super nice,…read moreeducated me on my brows and shapped them via threading to compliment my face. There is street parking as well as a parking lot in the back. Her location was clean and social distancing (if you care about that anymore like I do) is able to be achieved there. I would call before you go but I don't think you need to. I just like to give a heads up in case there isn't an opening. The price wqs a little higher than when I went to a location in West Hartford, however, by the time you factor in gas, it was worth staying close to home. I look forward to going back!.

The Green Lotus Salon is nothing less than a 5-star experience. (And being Eco-Friendly is a huge…read moreplus). From the moment I spoke with the receptionist on the phone, until the moment I left, I was completely satisfied. As a resident of Cromwell, I've driven by Green Lotus many times, but today was the first time I decided to give it a try, and it was a great choice! I called Green Lotus late in the afternoon inquiring about an appointment for facial waxing either tonight or tomorrow night - and surprisingly, they were able to fit me in tonight. When I walked in, I was greeted with a smile from Monica, and she offered to hang up my coat and get me a drink. My appointment with Vanessa went very well - she introduced herself with a handshake and conversed with me throughout the appointment. I have some skin sensitivities and allergies, and Vanessa discussed these with me prior to my appointment and added them to my record. It even printed that I had an allergy on my receipt - so I'm very pleased to know they take that matter seriously! She really took her time and didn't rush through the service. If I were to describe both employees I dealt with, I'd say: Processional & Friendly. They both deserve a ton of credit for their great customer service - something that seems rare these days. The salon is very clean and the waxing room had soft, relaxing music in the background and a soothing fountain. I thought the price was reasonable and ended up booking a future appointment. If you want to get amazing service from a wonderful group of employees, check out Green Lotus Salon!

These people are very unkind. I mistakingly missed my appointment due to circumstances beyond my…read morecontrol. I have metastatic cancer and unexpectedly had to go to the hospital that day. I should have called but everything happened so quickly that I honestly was not thinking about the days appointments. I was unable to pick up my phone when they called but when I realized what had happened I called right back from the hospital. They do not answer their phone so I left a message and sent an email explaining what happened, I received no response and they charged me $185.00 for missing the appt. My message stated that I understood I would need to pay a cancellation fee and asked if under the circumstances if they could refund part of the $185.00 Well as I said there was no response. I would have been a very good client for these people as I would have utilized a number of their services on an ongoing basis. I did make a mistake but I think this is a very bad way to do business and a terrible way to take advantage of someone. Sometimes things just happen!

I have received several services with Bev, including facials, back wax and body sculpting. I a very…read moresatisfied with all the services. she is very professional, and her spa is very cozy. I highly recommend her to all my friends.

I wish I could put zero stars. How does somebody list a Brazilian wax service on their website to…read moreturn around in the appointment and tell you I don't wanna keep touching your vagina? This lady asked me multiple times, OK check if there's Hair left. I'm telling her yes there is and she's telling me I don't see it like the most botched unprofessional, painful awful waxes I've ever gotten and I've been getting waxes for 10+ years do not go here for any Wax services she's, specifically Bev is going to waste your time. I was ready to beat her ass. I don't know what other services she offers but Brazilian needs to be taken off completely. I don't care if you have to Touch it a million times I'm paying you for a service. lazy and u professional.

I feel so fancy when I'm at Envy Salon! It's so beautiful inside and everyone who works here seems…read moreso genuine and nice. Convenient location, right on the berlin turnpike. I love that I can schedule my appointments online as I work nightshift so it's hard for me to find the right time to make a phone call. It's also easy because you can pick any stylist and find their date/times available. I've been going to Carla for a wash/cut/blowdry and she's great! I always leave feeling better about my appearance.

Terrible customer service and policies!!! Watch what you…read moresign on the dotted line!!!Very rude, overpriced, and under qualified people. Never going back again! It's like going through a fast food line at McDonald's but paying top dollar!! Owner cares less about the people and more about the dollars!! Save your money and time! Go somewhere else. Bye bye

The salon is small and cozy and I don't feel like I'm cramped into a stall as I have at the salon I…read moreformerly patronized. Needless to say, their prices were ridiculous at $30 for a woman and $19 for a man's haircut. I was charged $30 dollars for my straight hair to be cut with bangs and straight off the back and my nephew $19 for several layers. Talk about unfair practices! That's what drove us away from that business. I don't need the extra frills of a tv in the corner. Now we go to C.R. and see Roseann who is an absolute doll! She listens to what you want and follows through. The intimate setting is awesome and the customers are all very friendly. It's like stepping into a café with the warm atmosphere. I appreciate the service and now I'm paying a lot less. I jokingly said to Rose, I think it's time to up your prices (that was three years ago--she still hasn't!), It doesn't even cost me $30 and that's with a generous tip!

I've been going here for years and I drive a long way to do so. Celeyna and Rose are terrific!…read more The prices are better than you will find anywhere in the area. Cuts, colors, sets, facial waxing, etc. They both make you feel welcome - unlike your typical snooty salons. Give them a try!

Agnes is amazing at all that she does. Super professional and friendly. Amazing, spotless…read moreenvironment!!!

3rd time is the charm. The first time I booked with Agnes…read morefor a facial I made my appointment online. The appointment never showed up on Agnes' side. The second time I couldn't find her location, so by the time I showed up it was too late to have my facial. Agnes booked the next day and I had my facial. It was as good, even better, than I anticipated. Agnes is well versed in her craft and medically knowledgeable. My facial was great and I thoroughly enjoyed my time with her. My skin looked awesome after my visit. Thank you Agnes.

Love Love Love it here, Great prices, they make it a point to learn your name and I never felt…read morerushed to go up in time as a fair skinned girly pop. I've always gotten the best recs on intensifiers and moisturizers so I won't be going anywhere else! Love anna she's so sweet not only is the store welcoming in itself but the staff there is just so warm and friendly.

I want to like this place more than I do, but in my two months of regular membership I continue to…read moreexperience difficulties with their parking situation. They do not enforce the handicap parking law. For a while I did not say anything, but, when three times in a row, I watched as others take parking spots I needed I got frustrated. I even had multiple conversations with the same person about the situation. Not a single employee gives a crap about their disabled patrons. Their suggestion was for me to contact their landlord. Me. Because now that's my job too? I'm very frustrated by their lack of compassion and desire to uphold the law. I cannot recommend that you frequent this place if you have mobility issues and no one to drop you off at the door.

I'm really disappointed because I wanted to love this place. The first two times I got my nails…read moredone, I loved the designs. However, having them remove my gel x was a nightmare and they've totally ruined my nails. The tech buffed them down way too thin. Despite her commenting on how hot the file was (and me agreeing), she kept going and I trusted she was doing it correctly. The next day they were burning and bruised - they're still breaking and painful 2 months later.

Prices are jacked for no reason. Their prices make no sense-- VERY money hungry…read more I asked for a spa pedicure(basic pedi at around $48) with gel polish (+$10). My big toe was filed to a round shape for some reason (I wasn't asked) and so I asked for an acrylic overlay on JUST my big toes(only two toes) to make them square. Somehow my total came out to $72.32, NOT INCLUDING TIP. I usually don't pay more than $55 anywhere else. I really wanted to like this spot as it was my first time but I've NEVER paid that amount for a basic pedi with gel including an acrylic overlay on the big toes (must I add, I've done this at multiple other locations). This was not worth $73 and I will not be returning. Edit 5/18/24 10:43am: I'd like to add- the business just responded as we all see below and stated I messaged them previously. The only contact I made with them prior to my appointment was a phone call earlier in the day to set up the appointment for the pedi. From there, the only price "breakdown" given, was when they gave me a laminated sheet at the foot bath showing me the different pedicure price options. There was no communication regarding the additional $20 to add the acrylic overlay to 2 toes. The response to my review is also the first time I'm hearing of this $20 charge for the acrylic. Which, might I add, $20 for two toes is absurd. Now in regards to the "elementary" math. That is very degrading for a business to say to a customer who has willingly paid with no fight to avoid a confrontation. Along with the fact this just proves the service you'd be giving your future customers. It is an unfortunate response as these reviews are for the businesses personal use to improve any quality errors wherever those errors are made.while I respect the services and prices varies from place to place, I do not respect a place of business degrading, insulting, lying and not communicating to their customers. As I mentioned before- I do not recommend going here. And I will not be returning. There is no reason to give your money to a business with obvious honesty issues, communication issues and doesn't know how to take constructive criticism as seen in both their actual review and the screenshot provided. Thank you The Nailbar CT for showing your true colors. I've lowered your rating from two stars to one. It's unfortunate I can't give zero. Edit 5/18/24 12:44pm: let me reiterate- I HAVE NEVER contacted them prior to my one and only phone call to schedule my appointment OVER THE PHONE to schedule a 6:15pm appointment on 5/17/2024. As you see in my screenshot of my call to you, which was ONLY 42 seconds, I only asked if they do pedicures, and to schedule for 6pm, you suggested to arrive for 6:15 instead-- I agreed. That's where the call ended. Once again- this business proves my point of being unprofessional. Instead of going back and forth with someone who has willingly paid you and If you guys read and comprehend what this complaint was about, you'd notice this was about the lack of communication, and that the price doesn't match the work after an error was made on your behalf. And while you very much could have me mistaken for a different client, or just falsely accusing me, regardless, as a business owner, you should never speak to someone the way you responded to me.