Francisco at the Chico location was polite when he sold me a policy, but at the end of the policy…read morewhen the company sent me a letter that I owed them money for cancelling the policy before it's end - when I was confused how this could happen - he said, "Francisco out" over the phone and hung up on me.

I really hope someone takes the time to acknowledge the fact that Michael G. at the Reading…read morelocation is harassing his female customers and being really disrespectful and saying inappropriate and sexual things that I'm to the point where they feel uncomfortable and have complained to other employees. He's a manager and needs to be fired or demoted that is unprofessional and disgusting. He makes the company look bad and has been doing it for a while now. Someone needs to take the time to have a sit down with him, or some kind of repercussion. Other than that the Chico location has been very helpful and seems to know how to answer questions and help get insured within minutes. They will take the time to explain everything and break it down so there's no misunderstandings and will help you find the cheapest insurance that is most reliable.

Crystal's vibrant smile and willingness to help was exceptional, thank you for the great customer…read moreservice

I recommend Chico Creek Ins Services, for the professional knowledge, cleanliness & friendliness…read more The owner has 10 yrs of ins experience. He is a Chico local! He is bilingual & always available for advice and assistance! He has many referral sources and offers a wide verity of ins companies for ALL your ins needs!

Brian is everything you're possibly looking for when it comes to an insurance agent! He's reliable,…read morecommunicative, detailed-oriented, patient, understanding and informative! He's also very laid back, he won't pressure you into anything or try to "up sell" or trick you. He will ask all the necessary questions to make sure you get a plan that's met for your specific wants and needs. I didn't know much about life insurance, but was looking into getting coverage because I have a year old son. I wanted to make sure I had a plan that was affordable, yet secure enough to take care of him if something happened to me. He educated me and gave me options that was best for me. He feels more like family or a good friend than your typical agent. Loved working with him so much that I got my whole family to get insurance through him too! He definitely lives up to the Allstate motto, "you're in good hands."

I was referred to this office by a salesman at Chico Subaru. Unfortunately, after six months as a…read morecustomer, I wish I had gone somewhere else. This was my first time going through the insurance process, and looking back, I feel like my lack of experience was taken advantage of. I trusted their guidance, but later realized I was paying for coverage that didn't really align with my needs. At the beginning, I was given several discounts (like a student discount) that I later found out I didn't actually qualify for. When it came time for renewal, my premium increased significantly after those discounts were removed. The most frustrating part of my experience was the lack of support after I was in an accident. They were very unhelpful during that process, and I ultimately went to seek help from another local Allstate agent. I ended up canceling my policy. I did have to pay about 10% of the remaining balance (around $20) to close out the policy. Overall, the experience left me feeling like I wasn't properly guided through the insurance process, especially as a first-time customer, and that my trust in their advice wasn't respected.

Acceptance Insurance, Elysha Moore did a fantastic job helping me for the second time with my…read moreinsurance. Elysha is phenomenal at what she does, very professional, patient, helps you understand and get to a very satisfying adjustment when dealing with your insurance. I really appreciate her help and expertise and definitely highly recommend Elysha Moore at Acceptance Insurance.

Kriste was such an amazeing help got my quote and insurance in no time such great energy you made…read moremy day highly recommend

Cristabel patiently helped me assess my insurance auto insurance needs. She answered all of my…read morequestions in a way that I was able to understand and I left feeling very good about having a more thorough understanding of what seemed appropriate coverage for my vehicle.

I enjoy dealing with Cristabel team member at your office on my insurance.Service with you is…read morealways timely and pleasant.Thank you so much for your excellent service, patience and consideration of my insurance needs. I hope we can do more business in the future!

I came here 03/2025 and the only way to get my home insured was to bundle my car/home insurance…read more.. which would double my car payment from 120 to over 220!! Didn't work out for me so I went to Farmers

Rena McKelvie is an outstanding professional. She patiently guided me through the signup process…read morefor health insurance and prescription coverage, and she made it incredibly easy. She's thorough, knowledgeable and very pleasant to work with. I highly recommend Rena as well as Nevin & Witt!

Jeff Modugno provided a thorough explanation of life insurance and its benefits which is essential…read morefor those that want to protect their family. The support from the Farmers Brad Jacobson Team is top-notch too! If you have any questions about life insurance, give Jeff a call.

Jeff helped my wife and I get life insurance. He's friendly and made the process very easy. I…read morefelt all my questions were answered honestly. And I plan to recommend him to family and friends who need insurance.