Ok so ...... Long story short I had been on the phone with cost u less for 2 hrs trying to figure…read moreout what was going on with my policy and the people on the customer service line are rude and pretend to drop the call and or will keep transferring you to other people who actually don't exist then it just pushes you to the beginning of the button pushing program to start all over again . If I was reviewing the customer call center I would give it negative stars . After the run around I decided to drive to Chico ( a 40min drive for me) when I got there I had to wait a little bit I think that is normal . I am rating 5 stars for one reason and one reason only @@pedro@@ he was very helpful in listening to the trouble I was having and helped me with getting things resolved and at a great price . I really appreciate the customer service he provided and he should be recognized for the great job that he does . Thanks again Pedro

Francisco at the Chico location was polite when he sold me a policy, but at the end of the policy…read morewhen the company sent me a letter that I owed them money for cancelling the policy before it's end - when I was confused how this could happen - he said, "Francisco out" over the phone and hung up on me.

Acceptance Insurance, Elysha Moore did a fantastic job helping me for the second time with my…read moreinsurance. Elysha is phenomenal at what she does, very professional, patient, helps you understand and get to a very satisfying adjustment when dealing with your insurance. I really appreciate her help and expertise and definitely highly recommend Elysha Moore at Acceptance Insurance.

Kriste was such an amazeing help got my quote and insurance in no time such great energy you made…read moremy day highly recommend

Brad's the man! Brad helped us insure our first home in Chico in 2006, which we still insure…read morethrough his office now that it's a rental property. We had such good experience with Brad & co. that we worked with them to insure another property in the Bay Area this year. He and his team provide top notch customer service. They respond quickly by phone or email. They also send regular updates about insurance news. Highly recommended!

Jeff Modugno provided a thorough explanation of life insurance and its benefits which is essential…read morefor those that want to protect their family. The support from the Farmers Brad Jacobson Team is top-notch too! If you have any questions about life insurance, give Jeff a call.

I was referred to this office by a salesman at Chico Subaru. Unfortunately, after six months as a…read morecustomer, I wish I had gone somewhere else. This was my first time going through the insurance process, and looking back, I feel like my lack of experience was taken advantage of. I trusted their guidance, but later realized I was paying for coverage that didn't really align with my needs. At the beginning, I was given several discounts (like a student discount) that I later found out I didn't actually qualify for. When it came time for renewal, my premium increased significantly after those discounts were removed. The most frustrating part of my experience was the lack of support after I was in an accident. They were very unhelpful during that process, and I ultimately went to seek help from another local Allstate agent. I ended up canceling my policy. I did have to pay about 10% of the remaining balance (around $20) to close out the policy. Overall, the experience left me feeling like I wasn't properly guided through the insurance process, especially as a first-time customer, and that my trust in their advice wasn't respected.

They quoted me one price, which I paid and I thought I was good to go. I checked my bank account as…read moreI regularly do and discovered two charges from them for different amounts. They neglected to tell me that they bundle insurance without your permission or knowledge and gave me a "renters" policy. I own my home and didn't need their renters policy. They didn't tell me - they just did it and charged me extra. I immediately cancelled and will be reporting them. I DO NOT RECOMMEND.

Ashley is very professional and helped me same day with my quote and new policy :)…read more - Matt

From the owner: Ashley Batt Insurance Services is a broker that specializes in providing comprehensive property and…read morecasualty insurance solutions. We tailor to meet the unique needs of individuals and businesses. We go above and beyond for our clients to ensure the best rates and coverages.

Anyone who's had to undertake Medicare options understand the bewilderment one faces with the…read moremountain of mail that floods you once you reach the qualifying age. It is in this sea of turmoil I would like to acknowledge Julie Hughes' superlative service. No question was too much for her, and I posed many questions, in trying to swim through this maze of options that bombarded me from multiple vendors on the best choice for my Medicare needs. Julia walked me through the myriad of plans / options and took the time to explain the benefits available to me, so that I could make an informed decision on a program that was best suited for my needs. Her exceptional attitude and jovial personality deserves recognition. I wish to extend my heartfelt gratitude and thanks for the service she extended that went beyond expectation. She's awesome !!

I came here 03/2025 and the only way to get my home insured was to bundle my car/home insurance…read more.. which would double my car payment from 120 to over 220!! Didn't work out for me so I went to Farmers

Vicki and Claire are the best! We trust our home and cars to their insurance expertise. We want to…read morethank you for all that you have done for us!

Very responsive and helpful. We have had State Farm for 7 years for coverage of our home and…read morevehicles and have had great service with any issues that have come up.

Got a notice from my insurance carrier that they were dropping my Home Owner's Insurance for new CA…read morebuilding requirements (I had no idea - I've lived in the house for 27 years). I had to hire a plumber for $$$$$, it was a bad day. THEN the carrier wanted to challenge the work that was done! Thank goodness for Vanessa at Dahlmeier... she contacted the carrier and got ahold of a different official at the carrier (one who could read Standard English) - LO! AND BEHOLD! Everything is FIXED the VERY NEXT DAY! Bad day? Call Dahlmeier! (ask for Vanessa)

I had an excellent experience with Seth Allgood, at Relation insurance services on Longfellow…read moreAvenue in Chico, California. When we arrived he was in the middle of a meeting, but he took the time to step away and help us right away, which meant a lot given our situation we needed important insurance for my Mom , who currently is in the hospital and Seth Was incredibly kind, patient and understanding. He took the initiative to do the research we needed and contacted my mom's agent Robert Cryer, at Dahlmeier insurance who then emailed the appropriate party to obtain the requested information Seth also followed up within an hour to confirm everything had been taken care of both Seth and Robert went out of their way to get this done immediately, which we truly appreciated during such a stressful time, we truly appreciate the professionalism compassion and responsiveness shown throughout this experience and highly recommend Relation Insurance services / Dahlmeier Insurance.

Great service when you call the office. Staff very friendly and helpful. Answered all my questions.read more

I wrote a yelp review six years ago about Joni Ginno, but after my house was burglarized in late…read moreJanuary I was so impressed with the service I received from both Joni and Heather that I was compelled to yelp her again. Coming home to a trashed house and realizing that the stolen articles were not things I could just rebuy I received both sympathy and empathy from both Joni and Heather. But more importantly, they cut through the red tape and in record time a check was in the mail to me. I've had State Farm for over 40 years not only because they have great rates when you bundle your policies, but at the end of the day, you are buying the agent as well as the Company. I moved to the bay area 31 years ago but staying with Joni was a no brainer. it should be a no brainer for you too.

We are very happy to have insurance and appreciate the communication with Megan. Unfortunately, my…read moreMIL's insurance was canceled after making a claim in 2022 and trying to find a new comapny was daunting during this insurance crisis currently present in California. We were turned away by every major company so we started looking locally. One company required lots of home photos, copies of permits, and extra paperwork in order to even receive a quote! That's when I found Jeff Fowlers Insurance. Megan quickly responded to my inquiry and was able to quickly find a company willing to accept CA residents and someone who had a recent claim! I wish I would have called them first! Happy to have coverage and Megan was easy to work with communicating primarily though email and phone which made it convenient. Thanks to the team for making this a smooth and easy process!

Jeff and his team are super communicative, highly knowledgeable and respond quickly when we reach…read moreout. Excited to work with this professional company and will absolutely be referring him to others.