Do NOT get fooled by other reviews like I did. Read my story, check the absurds of what I had to go through and make your own conclusions if you should risk your money. Check the reviews of his business also on Facebook and Groupon (1-2 stars) and you'll understand what I'm saying here.
I contacted the service with a request to write me a new resumé, since the one I had was not working effectively. I clearly mentioned (twice personally and once through an email) that I needed a completely new resumé and not a reduced or polished version of my current resumé. They assured me he would be able to attend my needs.
To my surprise, after spending $275, I received a new resumé with aprox 90% (!!!) of the content recycled from my old resumé. 90% of the EXACT SAME CONTENT I had written myself. Now how would you feel if, after spending $275 dollars and waiting for a new resumé, you received a short version of the same resumé you already had? There wasn't even an effort to rewrite my content or even evaluate the job descriptions I had shared with him.
After sharing my concerns and insisting for days to peacefully find a solution, they decided to offer me the possibility to get a refund only if I "signed and notarized" a specific refund form agreeing not to use the document he prepared. I was totally fine doing that, until I read the content of the form. They basically forced me to agree to concede them the rights to all the content of the document in perpetuity risking paying a penalty of $7,000.00 (!!!). TO CONCEDE THE RIGHTS TO A CONTENT I HAD WRITTEN MYSELF.
As a final attempt to find a solution, I tried to call them to try to make an addition to the refund form, excluding from that agreement any content previously shared by the client. They not only refused to listen, but were extremely rude and hung up the phone on me.
This service treats clients in an arrogant and self-centered way. They have no ability to listen to clients (business 101). They are constantly bragging and hiding behind an MBA but don't present any clear accomplishments. They are actually a one-man show, but try to create a different impression by building e-mail accounts for imaginary assistants and departments, which are in reality all managed by one person.
I have no pleasure in writing bad reviews for anyone. I do this as a matter of principle. I am writing this so you don't get fooled like I did and may spend your time and money wisely in a service truly prepared to help you. I hope you listen to this advice. read more