This is a great place to store your items. Melissa is so nice and helpful. She also works really…read morehard to keep the property clean. I have had self storage in the past and the places were disgusting. Assured Storage is super clean. Also, the customer service during and after the rental was great. You all need more employees like Melissa

DO NOT do business with this company unless you like getting the run around. The property manager…read moreKanitra gives nothing but excuses and says the district manager Savannah Chamberland will call you but she never does. My rent was increased twice in the 11 months I was there. I was charged taxes for 2 months (which is illegal for storage companies to charged) and they have not refunded my credit card. They gave me a credit to my account with them for one of the months they charged me taxes, which does me no good due to I have moved out and no longer owe them monthly payments. I have called well over 15 times since August 2021 speaking with Kanitra of course receiving promises that it will be taken care of, and it NEVER has. The property gate did not work for over 6 months leaving the property unsecure from people who can just drive onto the property without using a key code. The parking lot for RV parking is full of pot holes and standing water. A lot of their units have broken doors that are just hanging and dangerous and the fire extinguisher box beside my unit was empty without an extinguisher being present. This property is not maintained well at all. I am always told the DM Savannah has many other properties to take care of so it takes her awhile to get back to you. I have been expecting to talk to the DM since August of 2021 and have not once spoke to them. After my efforts in over 15 phone calls and walking into their business over 4 times to get my issues resolved proves they do not care about their clients. They just hope if they ignore issues they will go away. Clients BEWARE!!!!

I am only giving them one star so I can post my review. Absolutely THE WORST storage company in…read morebusiness. I could NEVER reach anyone in the local office and had to constantly contact the corporate office to have issues resolved. On the rare occasion that I did have to drive to the office, I usually had to wait, on 2 separate occasions almost an hour, even though the open sign was on, for someone to open the door, and then treated as if I were inconveniencing them and on one occasion, their pot smoking. As if no one wouldn't be able to smell it. I was with the company when it was Cube Smart and during the time I had my unit, the company changed hands two more times. Due to the 3 price increases in the last 10 months, I decided to take my storage business elsewhere. I know that the employees there don't care, but I know the gentleman at our new storage company, does! Oh by the way, I moved out of my unit on the 4th of the month, cleaned it (photos attached) and the lien you attached to it today, October the 6th, is absolutely hilarious. Had the employees done their property walk through on the 5th, as they do at other storage facilities, they would have noticed that our lock was removed and the unit had been emptied. Maybe you should try doing your job!

Just left there looking at storage units and Mr. Monroe was excellent. Great customer service and…read moreknowledgeable. We could not have asked for better customer service.

August the property manager is a lovely human being. She has a great personality and wonderful…read moreenergy. I would recommend this storage facility to people needing storage.

I store my bike here in the winter, it is always secure and clean, they have clear procedures and…read morerules which I respect in a huge way when I'm leaving my prized possession in your care. The staff has always been consistently available, responsive and professional up-to and including their stellar manager who has been wonderful to work with since day one. This facility is top notch including climate controlled facilities that are easily accessible which is important when you're trying to navigate a motorcycle indoors(pushing by hand obviously). Thank you Lori and crew

This place is amazing. High quality service, attention to detail, friendly and CLEAN. I've lived…read moreand stored all over this country and can tell you this is a quality place. HIGHLY RECOMMEND! They even have a super sweet and friendly doggo who carries around a stuffed animal and wags his whole body because he's happy to see you. The property manager keeps him contained, just in case I was afraid, but I love fur babies so she let me pet him. Ah, my heart! Love these people and this place!

Manager had the place clean and ready for me to move in. He was extremely easy to work with and…read morevery nice. The $1 move in special made it the best deal in town while i was on a budget!

I have had 2 storage units and after the first month , I asked the boy how come it was climate…read morecontrolled after it was advertised as and he said he would check in on it. Well its climate controlled but now its infested will mice with their piss and poop everywhere with terrible odor throughout the building. This place needs exterminating and fast but catching that so called manager boy in the office is a one in a million. When I call him he says he isn't there, he is at lunch or running errands. His lunches run about 2 hours so If my expensives furniture is ruined, they will hear about it!

The manager is always available for your calls. The property is clean with good lighting at night.read more

From the owner: A Space Mini Storage provides storage services in Murfreesboro, TN.read more

We have been renting here for about 4 months and the experience has really not been good. Overall…read morethere is no way to talk to person, only AI. When we first tried to move in, there was no means to get a remote to open our storage space door. When we did finally get it open it was full of trash from the last group there. After getting settled in we would from time to time get email messages from them, but when we would respond we'd get no response back. When we gave notice that we were leaving we got emails offering discounts to stay, but never got any responses when I tried to accept their offers. Good luck to you if you decide to work with them.

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