Samer responded to my inquiry within hours. He was kind and resourceful. His prompt response alone…read moredemonstrates the kind and resourceful realtor that he is.

RUN, don't walk from this company. Didn't close on time…read more "14 Days to Close" is just a marketing term. Couldn't close mine in 20 days. Worst lender I've ever worked with. Worst communication from a lender I've ever experienced. Didn't answer or respond to over 40 calls, emails, or texts over the course of the week leading up to closing. Crickets from them. When we missed closing deadline, I fired them and closed on the property with cash. Suddenly Jordan and his team starts to call me back when they know they're losing business. Also, it was all from different phone numbers than they had on their website and on their cell phones from the entire process. I tell them I'm going to leave a 1-star review and Jordan tells me he's going to leave ME a 1-star review (which is pretty shocking since I'm not a business) and he threatened me with an attorney if I left a bad review.

My realtor introduced me to Doug Leoni knowing that I would be in good hands with Simons and…read moreLeoni--the firm is amazing! My experience with Doug Leoni and Loan Processor, Jennifer Nohrer, was absolutely fantastic. One thing that sticks out to me throughout my experience was the consistent level of communication and support I received from Doug and Jennifer. They were always there to empower me with knowledge, and did so in a timely manner. As a first time home buyer there was a good deal I did not understand, but learned along the way. At one point, I began questioning my own decision making process on the home I would eventually buy. Knowing that I was questioning my decision because of cost led me to call Doug. Doug patiently took the time to walk me through my thoughts and doubts. The conversation was two parts financial advice and one part motivational speech. The discussion made all the difference and put me into a home and neighborhood I love! The conversation helped me to understand that I was going through some first time homebuyer jitters. Doug helped me feel comfortable with the fact that I was doing something big but my thinking about it all was sound. Doug also put me onto a fantastic loan opportunity and ensured I would retain as much cash as possible to put into my home rather than spend it on additional closing costs. Again, the experience and caring about the customer shone thorough as I moved towards the numbers aspect of closing details. Jennifer displayed the same kind of support during the loan processing phase. She patiently got me through documentation signing, information collecting, and preparing for the steps I would want to take after closing. She also took part of a Memorial Day morning to talk through the closing numbers of my loan so I would be well informed ahead of closing. During this conversation she also explained some steps I would want to carry out related to my loan servicer and homestead exemption application. This is a team of people that you can trust and believe in. They'll take great care of you!

Can't recommend them enough! If you're new to buying a home, they will help and explain everything…read moreto you along the way!

If we could go with less than a star, I definitely would have…read more Back in April/May of this year, we were referred to Jen from our Real Estate Agent Geoff Z and with the exception of this referral, all of his referrals have been on point. My wife and I went through the whole process of filling out all the paperwork to apply for a 2nd Mortgage Loan to see if we can get a better rate than the firm that did our 1st mortgage here for our primary home in Chicago. After we did all the paperwork (which is quite lengthy since it includes copies of this and scans of that), we heard crickets from Jennifer and her team. What we did hear from her were causal texts to my wife saying how she busy she was doing interviews for her local TV program, etc. etc. Then we find out one of her team members contact the other firm to inquire about the interest rate they offered us. We ended up going with our original lender since they sharpened their pencil and came up with a clever way to lower our interest rate with a higher downpayment option. I'm writing this review today since I got an email from her asking for my vote for "The Best of Tampa Bay" in the Mortgage category. Heck no. I've shared my experiences with a few people already to stay away.

I couldn't recommend Jennifer even if I wanted to. A lot of her ratings on Google seem skewed as…read moreit's written by a lot of people who have just 1 review or just a few. When we started the lending process with Jennifer, the numbers were hard to read and when we asked her about it, she read it incorrectly to us and when I came back and asked her about it, she corrected herself. It's hard to think that a VP of mortgage cannot read her own numbers. It made the process difficult for us as first time homeowners because we were unsure of what the numbers really were. Her emails were snarky and she is not someone that I could recommend to any friends or family because of her bad attitude. We finally went to Quicken Loans (now Rocket Mortgage) for our lending and that was a much smoother process and more enjoyable experience for us.

Navy Federal has made an auto refinance so difficult for my girlfriend. She applied to refinance…read moreand was out of town visiting family in PR. When she got back she went to the bank and picked up the check to send to Toyota Financial. Then she saw her due date is in 10 days. She called NFCU and the man said he would extend the date out one month. A few days later her due date on the loan never changed and when she called back she got nothing short of absolutely total rudeness and they said you signed the contract, and if you dont like it then you can withdraw the loan and go through the application process again just to have the due date one month from today. I did my loan through PenFed. Much better service. I asked to have my first payment pushed out a week because my car was being delivered to me and they extended it an additional 4 weeks in less than a minute. The choice is clear who im doing business with from now on, Yes to PenFed, heck no to NFCU.

For the most part branch associates are extremely polite and helpful. I did however have an…read moreinteraction with a teller that was a bit strange. I needed a cashiers check generated and after I was told to swipe my debit card he didn't say anything. After a good amount of time passed I asked him if he was waiting on something from me. His response was that he was waiting for me to count the money I was depositing. At that point I felt like I had to take charge of the transaction and lead him. I handed him the cash, asked if he still needed my license or could I put it away. ‍ Additionally every time I visit this branch there is a stench in/outside that smells like a sewer. Lastly, when I went to my car I realized I was parked next to a vehicle in which two young children were climbing in/out of an SUV while the adults they were with were preoccupied at the ATM. Initially I thought the adults weren't aware of what the kids were doing however that theory was quickly debunked. The kids were running back/forth between the SUV and the ATM. So to avoid possibly accident hitting the kids with my vehicle I ended up waiting until they left before I could leave also.

I am active duty military, own multiple rental properties, and was purchasing a primary residence…read morefor my family. This can be a very confusing process with the debt to income ratio of my LLC as well as being stationed in California but wanting to buy a house for my family in our state of residence. I worked with 4 different lenders and Heckman Mortgage was the company that fought for me to get the loan while others thought it to be too complicated or couldn't happen. For this, I owe Heckman Mortgage my gratitude for getting me the house I will enjoy for decades to come. Hire them is a must!

Heckman mortgage made our refinance a breeze. They are a pleasure to work with. It wasn't our first…read moregreat experience with them and won't be the last!

I have recently worked with Jim Richards on the purchase of my new home. I have purchased &…read morerefinanced many homes over the years, but would like to say that this was the absolute best experience I have had to date. Jim kept me informed throughout the entire process, the information requests were organized and to a minimum, while giving me the sense of assurance that we were always on track. We were ready to close at least a week before the actual closing date and both of the Realtors were impressed as well. I would recommend WatersEdge Mortgage to my friends and family without reservation.

I just began my process with Jim and am so happy to have someone who listens and responds even when…read moreit's just to tell me he's working on it. This is what a mortgage broker does! Thank you Jim!

Terrible. Hires dishonest appraisers that deflate your property's value. When you prove this to…read morethem even with a recorded call of the appraiser admitting to you they did not inspect your property thoroughly this agency still stops communicating twith you. Truly unfortunate and they forced me to pay $500 for proven lies that ruined my chance at refinancing the property.

RUN, don't walk from this company. Didn't close on time…read more "14 Days to Close" is just a marketing term. Couldn't close mine in 20 days. Worst lender I've ever worked with. Worst communication from a lender I've ever experienced. Didn't answer or respond to over 40 calls, emails, or texts over the course of the week leading up to closing. Crickets from them. When we missed closing deadline, I fired them and closed on the property with cash. Suddenly Jordan and his team starts to call me back when they know they're losing business. Also, it was all from different phone numbers than they had on their website and on their cell phones from the entire process. I tell them I'm going to leave a 1-star review and Jordan tells me he's going to leave ME a 1-star review (which is pretty shocking since I'm not a business) and he threatened me with an attorney if I left a bad review.

I just closed on my second mortgage with My Easy Mortgage and I think anyone shopping for a…read moremortgage should contact them today. I have always received exceptional service from the whole team. I can't recommend them enough.

Sam Wax is the man. He will answer all your questions and reply to your text almost immediately. He…read morewas a great help to us.

Loan Officer Kyle Thompson and Processor Adriana Gonzalez completed my transaction with a caring,…read moreprofessional and swift manner. I was the Buyer and the Realtor, and will return to their company again for more mortgages! I highly recommend this WINNING TEAM.

Absolutely awful, Steer clear. They hire the worst appraisers that lie about your property to…read moreartificially deflate its value. Once you prove this to them they cease communication.

The absolute worst mortgage experience EVER! If you are buying a home, they are not your lender…read more They have horrible communication and won't fund your loan at the last minute regardless of submitting all of your information and materials up front. Absolutely awful experience!