We had an excellent experience with Heckman Mortgage Group! Our initial contact was with Amanda Paratore (relationship manager), who listened carefully to our needs/wants in paying for a new house and got an understanding of where we were with our current home and budget. After suggesting a few ideas of ways to go about reaching our goals, she sent us a short application that took about 20 minutes to complete online. Our next contact was Carena Constantaras (loan advisor). She provided us with our preapproval letter, which you absolutely have to have in today's competitive real estate market, and made sure we were able to lock in a crazy low interest rate. We really appreciated being able to communicate with Carena via phone, text and email. She was friendly, responsive and efficient, and always made sure we knew where we were in the process. One of my favorite parts of the experience was Heckman's technology. Their "Mortgage Tracker" website is so easy to use and walks you through each step in little bite-size chunks--we were able to make consistent progress on the mortgage process without ever feeling frustrated or overwhelmed by having to do too much at one time. Next up on our team was Kristina Olarte (mortgage processor). The Heckman website refers to her as a "mortgage processing ninja" who gets loans closed ahead of schedule. That's accurate! When the offer on our new house was accepted, she stepped in and guided the process. Kristina often worked directly with our fabulous realtor, Christy Clement, and others behind the scenes to complete various requirements, meaning I didn't even have to deal with There are a few deadlines when you get to the closing process: 48 hours to do this, three days to do that, etc. Kristina made sure that we met every deadline without feeling rushed or stressed. The next thing you know, we were all done with the mortgage process and ready to close--THREE WEEKS early. Can't think of a better endorsement than that. Thank you, Heckman Mortgage! read more

Summary: First time home buyer that had an incredible experience with The Heckman Group. Highly recommend working with them and will work with them for every home I purchase in the future. I was a first time home buyer that had heard from friends that the home loan process was a nightmare. I initially thought I wanted to go with the bank that I deal with for my personal finances, but I was referred to The Heckman Group via my realtor. He was raving about their amazing communication and ability to expedite the process with complete guidance along the way. I contacted them via their website and within a phone call or two, I had a pre-approval letter in hand for a reasonable home loan. Once the seller of my new house accepted my offer, The Heckman Group took charge. Kristina, Joe, and Lynne walked me through every step of the process and made sure to tell me exactly what documents I needed to provide at what time. They were incredibly willing to answer the thousand questions that I had and were so patient with me. They were up-front with every cost that was going to be charged at closing and they were able to save me thousands when it came to the final closing cost total. I truly could not have asked for a better process or a better team. I have referred my brother and sister-in-law over to them because of the great job they did for my mortgage. Thank you for helping me get into a great home! read more

We've used Brian and his team for mortgages on our last two houses. I can say unequivocally that they are awesome! The work ethic, friendliness and responsiveness of everyone we dealt with couldn't have been better. Although we aren't looking for a home right now, or probably anytime in the near future, we still hear from Heckman mortgage frequently. Emails and mailings are frequent and anytime we have a question, Brian gets back to us with an answer within a few minutes. I rarely write reviews, but I definitely think this team deserves a few minutes of my time. I wholeheartedly recommend Heckman Mortgage for all of your mortgage needs. They work hard to take the pain out of the process and they do it with a friendliness and sense of humor that you don't normally see in this business. I'm glad they were recommended to us years ago and I'm thankful to them for all of there hard work and dedication to their customers. Thanks Brian and team for making our world a little bit better! read more

I met Brian as a clueless first time home buyer back in 2015. He was so patient with me and actually very excited to talk/teach me how the mortgage world works. Even after the closing they kept in touch. Seriously, it was anything from just saying hi, wishing me a happy birthday, or sending a Christmas gram! So once our family had outgrown the townhome home in 2019, I was excited to tell them the news. I trust this mortgage group so much that our builder offered a "discount" if we used the lender of their choice and without hesitation, we declined. You can't get a better group of genuine, hardworking people who care for their clients as family. They called us in 2021 with a refinance scenario which ended up getting us a lower interest rate, got rid of our PMI and dropped our monthly payment SIGNIFICANTLY. We also get monthly emails keeping us updated on our homes value. I could go on and on about how wonderful Brian and team are, so just give them a call and see for yourself. read more

I can't even begin to say how amazing The Heckman Team is! As a first time home buyer, I always thought buying a home would be the hardest thing we ever did. Boy was I wrong! The Heckman Team has made the process so easy and they were there with us every step of the way. Any questions we've had have been answered within minutes, without ever feeling like a nuisance. And we literally closed in less than a month! I am so impressed with Kristina, Lynne, Brian and the rest of the team. They are so efficient, organized, friendly and on top of the game. Thank you all for such a wonderful experience. I have and will continue to recommend you to everyone. If we ever buy another home (hope not lol) you will be the first and only ones we call. Thank you, thank you, thank you! read more

It really was WONDERFUL working with the Heckman Mortgage team. We didn't do too much shopping around when it came to lenders because their customer service was absolutely brilliant. They were always available, always willing to help, always respectful and kind. It really put us at ease, and made the typical financial stress surrounding a loan process melt away. The loan application process was super simple, the portal made signing documents very easy, and I loved the text and email updates about each stage of the loan process along the way. We felt like we partnered with friends we could trust, and sincerely appreciated celebrating our first home purchase with them. I'd recommend the Heckman Group hands down, without hesitation. read more

Can I just say - What a talented and professional group of people there are at The Heckman Group! The men and women on this staff made the home buying process easy. When my offer on a house was accepted I had to close in 3 weeks! That's right! 3 WEEKS! Stressful? Yes. As a first time homebuyer I knew the basics of the process but there was so much more that I did not know. But this staff consistently and efficiently answered my questions, catered to my requests for the ideal home but most importantly they were always present. From the approval of my loan to the day of closing, from my cheerful and supportive realtor to the closing loan officer, I could not have asked for a better team! A huge thanks to The Heckman Group! read more

As a Realtor, I could use any mortgage company in Tampa Bay and/or online, but I won't recommend any other company to my buyers other than Heckman Mortgage. Brian Heckman is extremely knowledgeable and professional. Brian takes an active interest in every one of his loan applications and he and his staff gives them a high level of personalized service. Sometimes it seems as if my buyers had complicated financial situations to resolve but Brian and his staff patiently worked the situations out and everyone ultimately closed. I know that his office always has the best interests of my buyers at heart and Brian Heckman and everyone on is team has earned my trust many times over. read more

Brian Heckman and the Success Partners Mortgage Group are simply awesome. One may ask why awesome? From start to finish this team kept me fully abreast of the process. I was never left wondering what to do, what to expect, how to navigate the process. They provided valuable information during every aspect of the process. The Team is extremely cordial and patient which was helpful to me not having experienced this process for well over 15 years. Their experience, their excellent customer service speaks for itself. If you ever need to purchase a home this is the Team that will get you there with honesty and integrity. read more

Brian Heckman and his team were the most proactive mortgage team...and I used work for a high-producing mortgage company. We were cleared-to-close in less than 30 days from our application. The local team were awesome. Lynne and Kristina made sure everything was ahead of schedule, and we always knew the status of our loan. We bought a unique property that another lender was not able to close, but the specific issue was addressed before we even applied to make sure we didn't waste our time. And our rate was as good as everywhere else. If you are going to get a mortgage, stop looking around and call The Heckman Group! read more

Working with the Heckman Group was a pleasure! The Team is extremely knowledgeable and went above and beyond to make our home purchase a success. Brian, Carena, and Kristina were amazing and found the perfect finance options for us. If you actually listen to their expert advise, making your purchase will be easy. We hit a few snags but this group was able to work through everything to get us the best deal! Communication was second to none and we were given daily updates as to exactly where we were in the process. We were able to close in less than 30 days and are now enjoying the beach life! read more

This group goes above and beyond to ensure you have everything you need! As first time home buyers it was important we found a team we can trust, and easy to understand throughout the whole process! Brian and his team were very quick to answer any phone call or email! They would reach out to us and always keep us in the loop with daily emails, texts, and phone calls which we loved! They made this process seamless for us to ensure we could close on our house when we needed! My wife and I couldn't have had a better team walking us through our first home! If we could give more than 5 stars we would! read more

Brian & Michelle with Heckman Mortgage were awesome to work with. As a first time home buyer they walked me through the entire process from start to finish. Every question was answered quickly, every update was shared in real time, and I felt supported throughout the entire home buying process. Brian even contacted the selling agent (x3 for the multiple homes I put offers on) to make sure my offer was the most competitive. I highly recommend Heckman Mortgage helping you with your home mortgage and I'd gladly work with Brian & Michelle again. Thank you both! Cecelia read more

I was having a difficult time getting into contract, so Carena told me about their Offer Accepted program and I had them try it on my next offer, and just like the name says, it was accepted! This program is no joke, it works. Their pre-approval process is quick and easy. I was having a tough time getting my other lender to even answer the phone. Someone ALWAYS picks up at The Heckman Group, they are never too busy for me. The Heckman Group will absolutely be getting all of my future business. Thank you for everything you guys have done for me! read more

Heckman made the loan part of our house purchase process so simple and straight forward. From getting pre-approved, requesting documents, and working on the closing they handled everything very professionally and quickly. We had a difficult purchase due to an issue caused by our inspector. This was not Heckmans fault but they were very understanding and kept up constant contact, offered help when ever we needed it. You would think the loan part would be hardest part of your house purchase but it really was the simplest thanks to them. read more

Woo! Awesome A+, 5 star mortgage experience. Normally, the mortgage process is a headache, especially with the big, national guys. Heckman Mortgage really felt like a hometown company who cared about what we wanted and needed; they made the process as easy as it could have been. It felt great knowing that we were working with someone who's right in the same community as we are. I wouldn't hesitate to reach out to them for your mortgage needs - Carena and Kristina were assets and teammates through the process. Thanks guys! read more

We were moving from Florida to Denver, and the Heckman Team was able to handle our mortgage needs 'cross-country'! While we were stressed out selling, moving, and buying, we were not stressed about the mortgage process because the Heckman Team was very proactive and had everything under control from the start. We have used the Heckman Team four times now. They are always professional, friendly, and experts in what they do, and that removes alot of stress from our shoulders. These guys are the best, you won't regret it! read more

From start to finish in buying our house every person at Heckman Mortgage Group was phenomenal and helpful. We went thru so many emotions and so much information needing to be delivered. They made sure my husband and I were very comfortable with our decision. They broke down the interest rates and gave us so many examples of buy vs rent. There was no pressure. Everyone is so nice and accommodating! Thank you so much Brian and your team! You guys are absolutely amazing. If you are looking to buy please contact them ! read more

From start to finish Karen and Kristina were on top of everything! in fact the whole team had a hand in making this transaction seamless! Karen, was extremely helpful in explaining eve to us and sometimes had to go in depth to help my husband and I understand what was going on. She did it without hesitation. The customer service is the best and Karen went out of her way, above and beyond to help lock in our mortgage rate. I highly recommend Heckman Group the are the best!! THANK YOU SO MUCH TEAM!!! read more