1. REdepot Financial

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Tampa, FL

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REdepot Financial

5.0 (1 review)
Closed • 9:00 am - 6:00 pm

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4 years ago

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Navy Federal Credit Union

Navy Federal Credit Union

(27 reviews)

Interbay

My father's account was compromised by his wife. We went to this branch and were taken care of by…read moreMyja. She was amazing. It was a long hard process with a 91 yo gentleman at her desk, who had a very difficult time getting there a remaining there due to pain. She was very competent, kind, understanding and showed she cared. Took us through everything to be sure we were well informed and understood every aspect of what was going on and gave us many options. She also gave us other ideas to help in general for things to do when someone is scammed. Covered all the bases. It was a hard process but she made it seem like it was it was no problem. My father felt safe and assured after we were finished, as did I. This Credit Union is fantastic. Everyone was so very kind. Thank you!

For the most part branch associates are extremely polite and helpful. I did however have an…read moreinteraction with a teller that was a bit strange. I needed a cashiers check generated and after I was told to swipe my debit card he didn't say anything. After a good amount of time passed I asked him if he was waiting on something from me. His response was that he was waiting for me to count the money I was depositing. At that point I felt like I had to take charge of the transaction and lead him. I handed him the cash, asked if he still needed my license or could I put it away. ‍ Additionally every time I visit this branch there is a stench in/outside that smells like a sewer. Lastly, when I went to my car I realized I was parked next to a vehicle in which two young children were climbing in/out of an SUV while the adults they were with were preoccupied at the ATM. Initially I thought the adults weren't aware of what the kids were doing however that theory was quickly debunked. The kids were running back/forth between the SUV and the ATM. So to avoid possibly accident hitting the kids with my vehicle I ended up waiting until they left before I could leave also.

Simons & Leoni Home Loans

Simons & Leoni Home Loans

(19 reviews)

Westshore

My realtor introduced me to Doug Leoni knowing that I would be in good hands with Simons and…read moreLeoni--the firm is amazing! My experience with Doug Leoni and Loan Processor, Jennifer Nohrer, was absolutely fantastic. One thing that sticks out to me throughout my experience was the consistent level of communication and support I received from Doug and Jennifer. They were always there to empower me with knowledge, and did so in a timely manner. As a first time home buyer there was a good deal I did not understand, but learned along the way. At one point, I began questioning my own decision making process on the home I would eventually buy. Knowing that I was questioning my decision because of cost led me to call Doug. Doug patiently took the time to walk me through my thoughts and doubts. The conversation was two parts financial advice and one part motivational speech. The discussion made all the difference and put me into a home and neighborhood I love! The conversation helped me to understand that I was going through some first time homebuyer jitters. Doug helped me feel comfortable with the fact that I was doing something big but my thinking about it all was sound. Doug also put me onto a fantastic loan opportunity and ensured I would retain as much cash as possible to put into my home rather than spend it on additional closing costs. Again, the experience and caring about the customer shone thorough as I moved towards the numbers aspect of closing details. Jennifer displayed the same kind of support during the loan processing phase. She patiently got me through documentation signing, information collecting, and preparing for the steps I would want to take after closing. She also took part of a Memorial Day morning to talk through the closing numbers of my loan so I would be well informed ahead of closing. During this conversation she also explained some steps I would want to carry out related to my loan servicer and homestead exemption application. This is a team of people that you can trust and believe in. They'll take great care of you!

Wayne Spiwak and the entire Simons & Leoni team were terrific throughout all stages of the home…read morefinancing journey. They were informative, attentive/responsive and fast. I would highly recommend them for your home financing needs and be sure to ask for Wayne. Excellent service!!!

CrossCountry Jennifer Martinez- VP of Mortgage Lending - Serving the Tampa Bay Area for the last 18 years.

CrossCountry Jennifer Martinez- VP of Mortgage Lending

(15 reviews)

South Tampa

Amazing experience. Fast and friendly service. Jennifer and her team are thorough and made the…read morewhole experience a pleasure. Will definitely use her again!

If we could go with less than a star, I definitely would have…read more Back in April/May of this year, we were referred to Jen from our Real Estate Agent Geoff Z and with the exception of this referral, all of his referrals have been on point. My wife and I went through the whole process of filling out all the paperwork to apply for a 2nd Mortgage Loan to see if we can get a better rate than the firm that did our 1st mortgage here for our primary home in Chicago. After we did all the paperwork (which is quite lengthy since it includes copies of this and scans of that), we heard crickets from Jennifer and her team. What we did hear from her were causal texts to my wife saying how she busy she was doing interviews for her local TV program, etc. etc. Then we find out one of her team members contact the other firm to inquire about the interest rate they offered us. We ended up going with our original lender since they sharpened their pencil and came up with a clever way to lower our interest rate with a higher downpayment option. I'm writing this review today since I got an email from her asking for my vote for "The Best of Tampa Bay" in the Mortgage category. Heck no. I've shared my experiences with a few people already to stay away.

REdepot Financial - mortgagelenders - Updated October 2026

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