February 21, I entered into an agreement with the company to ship my vehicle from Seattle, WA to…read moreLos Angeles, CA. As part of this agreement, I paid a $100 deposit. The company confirmed the booking and indicated that my vehicle shipment would be scheduled promptly. As of today, April 4, more than six weeks later, the company has not scheduled the shipment, nor have they provided any clear timeline or resolution. Despite multiple attempts to follow up, I have not received satisfactory communication or progress regarding my vehicle transport. Additionally, when I requested a refund of my $100 deposit due to their failure to perform the agreed service, the company refused. Instead, they have continued to send messages prompting me to "ship my car again," which is both confusing and unprofessional given the unresolved status of my original request. This situation has caused unnecessary stress, delays, and inconvenience, and I believe this business practice is misleading and unfair to consumers.

I could leave NO stars I would. I am a 23 yr retired veteran on a fixed income that put my trust in…read moreAuto Freight Carriers LLC to find me a company to transport my truck. They are just as responsible for the damages to my truck as the company they hired "Diesel Auto Express" to move my truck. NEVER TRUST OR USE THIS COMPANY. I had my new truck transported from TX to WA and when I received my truck it had damage to the entire front of my truck. It took me weeks to get a hold of the company to file a claim for damages. Then there insurance company AIG rejected my claim. The estimates were $10,000 worth of damage. The contract that the transport company and insurance company used basically lets them pick any reason to damage your vehicle and not pay for it. My next step is to get a lawyer. No Company should be allowed to do business and not be held responsible for damages. I will be sending my story of what is happening to the local news stations. No one especially a disabled military veteran should be taken advantage of by a company that is does business in this country that I served so that they can have freedom to score over Americans.