Initially I was skeptical about using a broker to move my car across the country since I have never…read moredone it before but I was incredibly pleased. Customer service could not have been better; phenomenal experience to say the least. She went above and beyond to earn my trust and made me feel comfortable. Car arrived ahead of schedule. Would HIGHLY recommend using Interstate Brokers for car shopping needs. Amazing!

I am a one-truck owner-operator and carry shipping containers from the ports in Charleston, SC into…read moreNC & VA. I have had two occasions to call on Steve and he has responded quickly and professionally in both cases. He has proven to be honest, straight-forward, and extremely fair with his pricing ... especially considering the fact that in both cases, my truck was disabled and I was at his mercy. I would strongly recommend him and will continue to make him my first call for help in the Charleston, SC area.

EXCELLENT! Jacob was SUPER friendly, constant communication was exceptional and it was basically a…read moreflawless experience! THANK YOU!

Brooks Towing is the one to go to. Quick response after my vehicle broke down. They kept me…read moreupdated regularly on when the tow truck would arrive. Also, I want to say that Tyler was awesome. He went above and beyond to help me. He was a true professional and he was very kind and knowledgeable. Thank you to Brooks Towing for helping me out. I appreciate it.

Car got flooded first tow company came out said he couldn't get it with a flatbed (BS). Insurance…read morecontacted Holy City Towing.Tow truck arrived James got it out. Thanks Holy City.

This company is fraudulently operating without approval from FMCSA and without any insurance…read more My car was damaged by Holy City Towing, proven by their own provided photos. Their dispatcher has been nasty and rude over the phone, and has promised the owner would contact me repeatedly, yet he STILL hasn't. March 12- Vehicle towed. Side skirt on passenger side securely attached prior to the tow, and missing upon arrival as evident by the photos provided by Holy City Towing. March 19th- Email sent to Holy City Towing including photo evidence and request to talk to them about how to recoup these damages. March 20th- friendly phone call to make sure my email was received. Dispatcher informed me that the owner was not going to be in the office until Monday. March 23rd-called Holy City Towing at ~1:30pm asking for the status. Dispatcher said "He's on a call right now, then taking his kids to the dentist, so he may call you tonight, or he will call you tomorrow." March 24th- Called Holy City at ~2pm. Dispatcher immediately caught an attitude and says "He knows about it and is looking into it and he will call you." March 25th- Called Holy City ~2:15pm requesting the tow companies insurance information. The dispatcher then yelled at me that "We don't give out our insurance information for $300!" and she slammed the phone down hanging up. March 25th- I look up their DOT number (DOT 3465624) in FMCSA. According to FMCSA their insurance lapsed on March 7th, and they re operating without insurance. Do not trust this company with your vehicle if you want to avoid going to court over it.

Used this company through our insurance roadside assistance and given an initial estimate of…read more105mins and we are STILL waiting to be towed almost 6 hours later. Every time we call we are given lip service of they are on their way and we are next in line meanwhile we are sitting in the parking lot in a broken down car for all this time. Can't even be given an eta as the last one we got was the driver was 17mins out well over an hour ago now. I understand we aren't the only ones that need help tonight but the fact that they can't even give a ballpark estimate is extremely frustrating!! The lady I spoke to was nice but not helpful at all saying thank you for your patience like we any choice in the matter! We also called our insurance and apparently this company was the only one with "quick" availability. Update...my husband got home well after midnight and not being able to be towed despite telling both the tow and insurance company my car was unable to be able to put in neutral which apparently you need special equipment for! So wasted literal HOURS for nothing!

Derrick went above and beyond in assisting with a tow of our vehicle. Great customer service and…read morevery responsive. Would definitely use and recommend this company.

DO NOT RECOMMEND. Samantha was no help. dropped my car off to adjustor to come out. informed Stokes…read morethat I wanted to use them for the repairs. Called that afternoon after the Adjustor was finished to get on the books for the repairs. Never received a call back. Had to call the next day since my call was never returned. I was only then informed that the body shop would be closing and not taking new customers. The lack of customer service and lack of communication is very disappointing from a Stokes business.

summary: I don't recommend 1. I was told they would call…read moreand give me updates on my vehicle, I always had to call. 2. I suspect they started to screen my calls because I switched from my number to using my work desk phone and coworkers phone after I would call from mine and someone would answer. they never appeared busy when I would go inside so I am not sure what was happening. 3. There seemed to be no real updates when I would call about my car. I would have the same updates for weeks. (My car was in the shop for 3 months) 4. Paint job on my car was horrible on the back end. They also caused additional damage to my paint. I was given a loaner car. 5. When given the car back, I noticed what looked like scratches but it was really residue they didn't even bother cleaning off. someone from another department ended up buffing it out for me. 6. I also informed them that one of my service lights was on and it shouldn't be. they "fixed" it and said if I have any other problems to go somewhere else. 7. My car didn't have electric issues before giving them the car. Now, I have a serivr light that won't turn off, cruise control won't work, the driver assistance that randomly turns on when it thinks I'm going out of the lane which is a hazard and so much other issues. Overall my car doesn't drive the same 8. They entered the carfax wrong and said my airbags was deployed when it wasn't. I have called to try to have this corrected, no one will return my calls once again. So I will have to correct this myself 10. I am now forced to choose if I will pay out of pocket for someone else to fix their mistakes or just trade in my car. I will be moving out of town and don't have time to keep taking my car to them, nor do I have the confidence they will actually do a good job. My suggestion to them is work on their customer service. It's stressful not having your car but it the experience I had with them did not help at all.

Used this company to take a Tacoma (flat bed) to the dealer for repair; everything went well.read more

David Austin was our technician with a welcoming and friendly demeanor. The tie rod on the vehicle…read moresnapped out and the sway arm could potentially drag the ground if the vehicle was pulled onto the tow truck without an efficient assessment. Thankfully David was able to produce a solution with no damage to the car and delivered the vehicle without incident. This technician would be a high value to any company possessing the desire to retain people who can assess and resolve situations in the moment while still carrying a hospitable state and providing assurance and ease to their customers. I would highly recommend David and will request him personally should I need Prince Towing again. The company as a whole provided ease through the whole process and the technician, David, was exceptionally above and beyond! Many thanks!

My wife has flat tire while returning to Fl in Walterboro at 5;15 in the morning. Stuck on the side…read moreof the road and little scared. I reached out to Ed at 5:30 and yet he was still able to get to her with in 45 minutes. My wife aid he was a "good man" and a vet. We are so THANKFUL for this "Roadside Angel". Thank you Ed.

Edwin was my angel! 1:30AM my van broke down on I-95 south. Edwin referred me to someone that was…read moreable to tow my van to the scrapyard because the engine blew up and not worth fixing. However Edwin offered to help me take everything out of my loaded down van pick up a Uhaul trailer and take me all the way back to Orlando, Florida and unload everything before driving back. He is truly an angel and lives up to his companies name! Thanks a Million Edwin!!!!!