It has been my third visit so far and i haven't had any issues! Staff got me through the donation…read moreprocess rather quickly and my last two visits haven't gone longer than an hour and a half! It is rather intimidating at first if you haven't donated plasma/blood before, however, I'm sure anyone could donate! (Even if youre like me and have a fear of needles)

Have always had an exceptional visit to this location. The staff seems very down to earth and the…read moreprocessing is usually minimal and the donation very routine made a lovely time with available WiFi and televisions located in plenty locations. While the specials can use increasing especially during times of COVID, it's a godsend establishment with a reputable parent company, Grifols, that has yet to forfeit an all around reputation

The staff here is always so friendly and appreciative when you come in to donate blood. I had a…read moretrainee today and he did great

If I could go less than one I would. I worked here and most of the people are good. But the…read moretrainers suck and lie. And after they fired me "so I could stay home and concentrate on my health" which by the way is not legal. You can't fire someone because of health reasons. Especially if it wasn't affecting their work and they always scheduled doctor appointments on days off. I knew it was bullshit. One of the trainers through a fit with me in front of a donor. And after I proved to her she was wrong and the donor even agreed with me she went straight to Gabe and was bitching about me and obviously telling him some bullshit story. So if I was you I'd find a place that pays you for your blood. There lots of places out there to do so.

Your first visit will take about 2-3 hours because of a short physical. Every visit after that…read moretakes just over an hour. The money is nice, they have tvs and WiFi. If you take the time to talk to the employees you will have a good time.

The staff are very friendly an well trained They're shorthanded have patience with the staff…read more sometimes the wait times are long, especially during the holiday season.They pay way better than the other plasma center too one reason why you'll be waiting sometimes.

I've been donating blood for decades. It's one of the few morally unambiguous things you can do…read morethese days. In addition, I have many friends who cannot donate for a variety of reasons so I try to take up the slack. I usually donate at work but, because of the summer, they skipped a cycle so I checked at the ARC to see about walk-ins. West Madison's ARC center wins the prize for the quickest donation EVER! Granted, it was slow day over there and I know the ropes but, I was out in 45 minutes! After quick, friendly and professional attention, I was sipping OJ, eating a cookie and walking out with a free loaf of Panera bread (on Thursdays and Fridays) under my arm in less than an hour. I won't suggest that you'll get through that quickly but, if you can, donating blood should be a thing. Do it. Save lives!

You save lives! Enough said?…read more They have a professional staff that are kind and conversational that take you through the whole process. Since their staff are full time pros and not volunteers I've never had them miss a vein or have to do any significant adjustments or re-sticks. There is always a need.

Every donation saves 3 lives! Please donate today! Very professional staff. I come every two monthsread more

As much as I hate coming to do this, I love coming here. Very attentive, gentle, & courteous. It…read moredoesn't take much, everyone should donate if they are able!! Thank You for your care & attention, see you again in a few months!

I have been donating there for about 24yrs so my review will be biased. The staff is very friendly…read more They explain what is going to happen. I would recommend this location 100%

They quite literally NEVER answer the phone. Very unprofessional and sheisty. They are chronically…read moreunderstaffed and they really need support staff to simply field calls. The lack of appropriate staffing is a grave concern for safety

great staff love Trish positive friendly atmosphere love the changes and people great serviceread more

This location may always be busy, although that doesn't affect the employee's work ethic! I've…read morenoticed that each employee takes their time to do their job correctly & ensures every donor feels comfortable. The vibes here are really chill & all thanks to the employees treating donors like friends