This company is a nightmare. Shamus Sayed the owner is shoddy at best and how they run this shady operation is beyond me. I visited the offices of Shamus Sayed and Interpreters Unlimited to discuss options for a group of interpreters from my company. I was greeted by James Le, an assistant or someone, he didn't really say who he was but proceeded to sit in the office meeting on a laptop not doing anything. Shamus' office was literally by the front door of the building (probably so he can make speedy exits) and spent the entire meeting staring at something on his computer, taking in circles about how his interpreters are the best. I foolishly decided to go ahead with a couple of interpreters - they didn't show up. I gave them the benefit of the doubt and tried again. Shamus (and his assistant James) gave me some spiel about how the company was facing some employee trouble and it had an impact on their staffing. I understood and tried again. 1 interpreter showed up and looked miserable, it was awful and I was devastated. I looked like an idiot. After more research on Glassdoor it was obvious the employees working there were miserable. I would not recommend, ever. read more

Interpreters Unlimited have been our partner in translation work for more than 2 years, and they not only are responsive, fast and accurate, but also incredibly flexible, always looking to accommodate the needs of the project and the client. Some of the translated documents look even better than the source, and they make sure the translation memories and terminology glossaries are updated and applied consistently according to our guidelines. They welcome focused feedback and take it to heart, taking prompt action and providing thoughtful responses, sometimes with better solutions than the suggested ones included in the review. Deirdre Gibson makes it all possible, working incredibly hard, making the client feel they are their only client. I do not know how she does it, except you can tell she loves her job. She is part of our team. Angela Mast Translation and Operations Manager read more

I have worked with Interpreters Unlimited agency for over 20 years and they have provided high quality of interpreters with extensive language capacities. Interpreters Unlimited has been very accommodating of last minute requests with highly respectful customer services. The interpreters have been excellent and we have used them on regular basis. We really value their team as partners that help us succeed in providing high quality mental health services to our clients who are coming from more than 80 countries speaking 70 different languages. The interpreters have provided the highest standard of services and they have always responded to inquiries in a prompt and timely manner. We will certainly be continuing our partnership and I would happily recommend Interpreters Unlimited to other mental health clinics. Thank you once again for your efficiency and great work! read more

I am a professional interpreter with more than 20 years of experience working with many different companies. I am now at the point of my professional expertise when I choose companies to work with. The level of Interpreters Unlimited as such, that I gladly select their assignments among other offers. Even though I never met Elle L. , who is my point of contact, I know that I always get pertinent info, reminders and support. She, as well as other IU emplyees, has excellent communication skills and I can get answers regardless of the time difference. The payments from IU come in the timely fashion, unlike from some other companies, where contractors have to place multiple calls and send emails in order to get paid. In short: I am proud to be affiliated with the company of such caliber. read more

Working for Alameda County, my experience with Interpreters Unlimited has been wonderful. They provide interpreting services for our consumers, we rely on them for many language interpretations. Rosa, Edith and Heidy are always professional and quick to respond. I often contact them with very short notice and they always make great effort in making sure they find an interpreter for our agency. I have gotten great feedback from Providers in regards to interpreters being efficient and successful at managing communication flow and adhering to professional standards. I definitely recommend Interpreters unlimited for interpretation services, their interpreters and administration staff are highly skilled and professional. read more

I'm giving it a 5 stars because of the company reputation and being in interpreting services Industry for a long time. I've been with this company for close to 10 years and there's no such company as being perfect but honestly IU is pretty close. I hope they keep it going like this for a long long time. Right now, I'm doing a lot of my services in Dekalb county under supervisor Caroline. And she is the one that got me doing this job from day 1 and we've been working together for over 6 years and she has had been wonderful. Very Professional, reliable, and you can go to her with any situations you have and she is there to take care of it for you in an accordance to the company value and ethics. read more

IU is a 2 letter that conveys a sound of being personal, relational and connection even if you reverse it. That's the essence of Interpreters Unlimited in treating people. I am well pleased to be part of the team IU as a professional medical interpreter. My scheduler Rosa C is awesome and a smart help making my service easy and pleasant. Thank you Rosa. Cecilia M reminds me of 1974 Miss Universe that makes me smile. When I visited their office for the first time just before the year-end of last year, I was awestruck by the smiles they wear like everybody was happy. It was contagious and attracts success to IU. More power, more smiles and more business to IU & TY. Glen L. read more

I've been working with Interpreters Unlimited for several years. It is a very good company to work for; it's been a very smooth ride. Their work policies are very straightforward. Work is offered and assigned efficiently; workflow is consistent; I always get paid correctly and on time. I couldn't be more grateful for the hard work of the great team behind this lead by Laura Harold and all the Client Relations Advocates, Julia, Heidi, Cecilia, Basi, Ally, Rosa, Rosalba... (I hope I am not leaving anyone out ), Jael Castro and all of those that I have not yet had the pleasure of working with directly but that allows me to focus and give my 100% to what I do: Interpret. read more

Rosa is an excellent, professional, considerate, and communicative customer representative. She has the natural ability to understand and feel what customers and interpreters are experiencing, and is able to meet their needs effectively. Awesome job Rosa!!! She has no problem building rapport with everyone and comes in contact work. This a great customer service skill to possess. Even when some schedules are difficult, Rosa still manages to give me feedback in a timely and constructive manner. I strongly believe Rosa excels at serving both her customers and interpreters. Thank you Rosa for doing a "Great Job" at Interpreters Unlimited. read more

It is easy to get my job done with staff like Celeste and Rosa who pay attention to details, call timely with issues that they run into and are very pleasant to talk with. There are times that I do not understand what is needed and both Celeste and Rosa are patient and understanding. I am appreciative that they are conscientious and want to take care of issues promptly. It is not often that I work with staff who know what they need from us before they call which results in quick phone conversations. I commend your company for hiring competent employees who are pleasant as well as efficient. Thank you! read more

I have been in this business for over 23 years, 13 years as a contractor. That being said, I have been with this company for a few months and have worked some assignments here in GA. Working with Ms Caroline Rivera in the Metro Atlanta area, has been a great experience. With Caroline I feel like I have known her all my life. She is very easy to work with and I love the fact that I can call, text or email her for any business related topics and she does a fantastic job keeping me optimistic. Ms Rivera works around my needs and I am very thankful to represent IU in the state of GA. Jose Rodriguez read more

Interpreters Unlimited never fails to disappoint! I have been using them in multiple organizations I've worked in for years and they have always been so responsive, so helpful and knowledgeable and deliver high-quality work with reasonable turnaround times. I have used them for multiple projects and scopes, within multiple languages including spanish and arabic and they have done a fantastic job for us! I will not use anyone else due to their high-quality, efficiency, great service and support! Thank you IU team and Mr. Shamus and Ms. Camila for your one-of-a-kind service and results! read more

Cecilia Munoz, Client Relation Advocate has always been very professional & courteous, I always look forward speaking with her. All the client Relation Service Representatives are responsive, friendly, always willing to assist with any issues that we may have, friendly. and also professional. I have worked with IUG for over 15 years and it has always been a very pleasant experience. I would like to also mention and thank Julia Gallegos in management, for all her hard work & professionalism she really keeps it together for all of us, on one can schedule like her!! Clara E. Braatz read more

Interpreters unlimited has been my favorite agency of interpreters for many years. I'm always proud to be able to represent them when I'm sent on an assignment with one of its multiple high quality clients. i.u. representatives always put the standards of the interpreter profession first and are always ready to communicate and mediate to smooth the encounter when needed. I would strongly recommend both, clients and interpreters, to continue working with Interpreters Unlimited and to allow them to take care of all your language service's needs. Javier S.C. Interpreter read more

Beware of this company. On Thursday of last week, I requested the services of an interpreter for an immigration interview on Monday. I completed all requested paperwork and gave them my credit card information. For the interview on Monday, the interpreter did not show up for the interview. So, I did not have an interpreter for the interview. My contact, Scott Daniels, claimed the agreement was not signed but never notified me except an email that I could not open about an hour before the interview. If you need an interpreter, I suggest you avoid this company. read more

I have worked with Interpreters Unlimited for nearly 25 years, throughout northern and southern California. I find them to be very professional and accomodating. Baci is my go to person, though all are very helpful and will go out of their way when I'm in need. This one is big for me, they are especially good at fullfilling clients requests for their preferred interpreters. From the dispatchers, accounting department and upper management, I can't say enough good things how they have had my back over the years. Kudos and thanks Interpreters Unlimited! read more

One of the major aspects of IU group is bringing together different cultures and help each to understand others. And I think they are doing great job with that. I've been working with IU group for almost 5 years and I like everything about this company: their work ethics, their communication with us (contractors), and their scheduling system as well.(Rosa, my scheduler, is always very friendly and respectful). I would like to thank everyone (Baci, Elly, Jessica, Heidi, Angela and many others) who works there for being always helpful and friendly. read more

I have been using Interpreters Unlimited for about 2 years now and have had a great experience. My representative, Bacilisa Nunes has been a pleasure to work with. She is always friendly and available and goes out of her way to help me with any need I have, as well as extremely efficient at filling event requests with prompt confirmation responses. Our weekly interpreter, Amy Devine is always reliable, on time, with such a friendly pleasant manner about her. I has certainly been a positive experience working with Interpreters Unlimited. read more

I've been working for Interpreters Unlimited for a little over 3 years, and I have to say that I am proud of being part of this group of professionales. Never had a problem that couldn't be resolved promptly and satisfactorily, for the clients and for the employees as well. (Thanks Caroline Rivera,the best scheduler) There's a great working environment in the company, a good rapport between management and employees. They're easy to work with, and they work around our and our clients schedules. Highly recomend the company! read more