My Name is Danny Morel, I am the broker and owner here at Intero Real Estate in Rancho Cucamonga. I have 15 years experience in this Industry.. and though Im sure have made my fair share of mistakes, never have I ever cheated someone or caused someone to think that my Real Estate transactions should cause any sort of concern about my Integrity .
This is simply the only way I can protect our name.. by stating the facts
Michael M hired one of our agents to represent him in the sale of his home. The gentlemen Mr Michael Muheisen hired Adrian Hernandez to sell his home at a Price of $355,000.
Adrian explained that based off the comparables, $355,000 would be a bit tight but that we would do our absolute best to get him a fair appraised value.
An agent came in with an offer of $370,000 and our agent adrian NEGOTIATED UP to $373,500 with the buyers paying whatever difference in whatever appraisal came in.
At this point you can all see that our agent Adrian H. did his absolute best to net the most money possible for his seller and actually succeeded at getting Mr Michael M, more than the appraised value of the house.
Heres where things get tricky :
The appraiser that did the appraisal for the new buyer, pulled his comparables from a completely different community over 1.5 miles away.
The appraisal came in $374,000!! Which is $500 higher than the the agreed upon price. When Adrian asked the appraiser why, his response was that he appreciated the fact that Adrian went out of his way to meet the appraiser at the property and basically fight for the value of his seller. Adrian feeling ecstatic about the news called the seller Mr. Michael M. and told him the great news.
Typically appraisals come in at the contracted price, never higher...why this particular appraiser decided to bring it in higher I honestly have no idea.
The seller immediately became infuriated and demanded that we sell the house for the $500 more which at that point was Inappropriate due to the agreed upon price being in writing and an executed contract having been already signed.
Mr M threatened to cancel, tore down our sign post and began to berate and mis treat our agent.
I thought I would get on the phone with him and our agent to see if I could calm things down a bit....
During the conversation I truly felt excited for the seller and congratulated him and Adrian, because at that point our company had gotten him the HIGHEST VALUE on a sale in his neighborhood of any sale within the last 5 years!
Meaning no one in his neighborhood had received more dollar per square foot than our client.... a point that I not only was proud of, but also extremely proud of the work Adrian our agent had done.
The seller requested a face to face meeting with me and I happily obliged. During our meeting , within the first 2 minutes of the conversation, the seller conceded to not cancel the sale and proceed with the sale.
And then I sat there... and literally witnessed a calculated and detailed attack on the character of our agent Adrian. Every time Adrian tried to defend himself, I simply signaled to him to stay quiet... because deep inside I already knew what this gentlemen was here to do.....
I sat there as he mounted his cased, bashed our agent, thought of every way possible to make him look bad in front of me.... and while he did so he had a tough time making eye contact with me for inside we both new what he was after.
And then it came : "So Danny being that Adrian has provided such a terrible service, I think you should take care of me financially somehow to make up for the stress he has caused us, and if you dont Then I will make it my mission to bash your company and make sure everyone thinks you're a crook" and we left it at that.
I later went on to find out that he demanded the escrow company lower their fees, and also demanded that a pregnant lady at our office lower her transaction fees as well.
Hopefully you can see this is simply not a case of a lack of service or integrity, its simply a case of a person motivated by the dollar.. so much so that he created this yelp page and a google page to try and cause us harm.
If you would ever like to see any of the facts I have stated please feel free to come by our office as we have everything documented.
Mr Michel M... even though it is clearly obvious that we did nothing wrong, I forgive you for all of this and please stop by our office at anytime and I will personally hand you a check for $500. Hopefully this makes you happy and we can put all of this aside. Thanks. Danny Morel read more