I bought a toilet suite that cost $469.00 from this company…read more But all the plumbers who came for a quote said set out of this toilet suite is not right for my toilet. My toilet set out is 200mm. But maximum set out we bought is 160mm. There weren't right size toilet suites in their stock to exchange. So when I asked for refund, they said there's 20% of re-stocking fee. So I just got $372.50 back. All they say is it's company policy. It's not because i changed my mind but because it can't be used in my toilet. They just took $97 from me.. Horrible company! Horrible service!

If you consider getting this company to do a renovation for you don't…read moreHi Paul , Now that our renovation is nearly complete and the final payment is due we are interested as to what if anything you are wiling to do to compensate us for for the inconvience , frustration , anger, disappointment and disruption we have had to tolerate during the time it has taken to complete the renovation. The unacceptable amount of issues also impacted on my daughters and granddaughters lives spoiling their school holidays because they were at our house so the issues could be corrected. If the work had been completed as stated by you as before Xmas none of this would have happened. We would greatly appreciate it if you can get back to us ASAP . 1. From the beginning we have had to chase as to when the tradesmen were going to be available instead of being kept up to date 2 . The problems caused by the plumbing company has created some annoying delay issues 3. The quality of the the plumbers work has less than impressive 4. The fact that an inspection after the completion of each step was not done amazes me 5. The fact that when the plumber drilled the tiles for the towel rack when it was clearly listed for the electrician and created the situation of having to replace the tile twice with the end result being less than a professional finish 6. When the tile was drilled incorrectly by the plumber he drilled almost completely through the opposite toilet wall which I am in the process of fixing,the comment from the plumber was don't worry about it just get Jeff to fix it 7.The issue with the hob at the end of the bath being built incorrectly 8. The absolutely unprofessional tile work done on th rework of the bath and shower stunned myself and my wife

Pressure tactics and rudeness DO NOT TRUST THEM! Wallspan provides a voucher where the designer is…read moremeant to call the manger to redeem the voucher. they have a little act over the phone they play where they are guilting you purchase. My experience i was negotiating price and designer calls manager and is stated that the manager is very angry with us because he has to provide this discount from his KPI's. When it was time to discuss contract i asked for a printed copy of the contract so that i can read and review and the fine print. They told me that they may not provide a contract without paying a 10% deposit. I stated i was not paying without the contract and there is no cool off period or anything they just keep your $$. They told me they can do something dodgy to get me my contract without paying. they signed our name on the contract and added finance of $1 to the contract. We did not sign that contract. I read the fine print and there is no out for the customer only for them. Be careful! When we called the manager next day to discuss this interaction and the un-comfortability he stated "ok". This company is questionably unethical and unprofessional. The manager from Mile End, SA is a disrespectful and unethical human. Please just imagine going into business' with this man and something went wrong with the remodel. How would he fix it. Based on our experience please do not do business' with this company!

I love to cook, I think I've stated that fact in many reviews I've done for Yelp. Up until now I've…read morereally only focused on the food aspect of cooking, but how can you cook in a substandard kitchen? The display kitchens in this place look magnificent, with a few different options on display. I've been informed that you can mix and match designs to make your kitchen your own. The staff were wonderful going over all the options for me, and all I did was walk in and have a look around. I mentioned that I live in a small house and they gave me options based on the dimensions I provided them. The problem is that I want a big kitchen, something my house doesn't physically allow. I'd love to buy one of their kitchens, don't get me wrong, but for now all I can do is window shop...

I needed help to find a certain color(plum purple) in one of the fabrics for a wedding, I was…read morehaving some difficulties finding what I wanted. I went to ask for help, but I was told to go and look for the right person for the job (found her) but she wasn't willing To help me out, she just stood there and watch. Now this wasn't the first time this had happened,non is it the second time. I even happened to have greeted one of the employee and she just looked at me and walked away. I wasn't sure if it was because of the colour of my skin or what not, but not once have I done shopping at spotlight in Gepps Cross and left happy, am always leaving being upset for the way I was treated. I am highly disappointed with the customer service at Spotlight in Gepps Cross.

I had a really bad time at this particular store. Perhaps I am not their demographic. I am not your…read moreTonia Todmann zipping up Butterick Patterns on my Husqvarna. I was attracted to some well priced items for a small home project I was completing though. The trouble is that to reach these prices they have to cut corners, and hence there is only a suggestion of staffing, not the reality of a properly staffed store. The money you save needs to be balanced by standing in a queue for 20 minutes to checkout, and then being told that in order to gain said discount you have to be mugged of your personal data in order to join their "Club".