The One Credit Union is in need of an update. I have been a customer at this branch for well over…read more10 years! That also means I have had a line of credit with these guys for just about 10 years! I have done everything from auto loans, personal loans and I even have their credit card! (Visa card) The staff here really do care about their members. Customer service seems to be their #1 goal. They meet it with flying colors. Loan applications are stream lined and when you stop in it can be a quick in and out! But they always have that personal touch with every member. Just whatever you do don't use the word bank! They will remind you that its a credit union! Something that they are proud of and they should be. Their online web site has also recently been updated. Everything is real time and you can review your loans and accounts from the same screen! It makes for easy money transfers and paying bills online has also just got easier! Huge, huge plus in my book. Mobile app is also available on your smartphone as well. (iPhone iOS & the Android OS.) It works just a good as the full site and its secure. So if your looking for money needs I'd really recommend looking into the credit union. They staff is amazing and the rates are just plain good and low! You just can't beat it!

Got me the lowest rate out of all of them. Rates are low right now so that's good. Lender was easy…read moreto work with and got me my dream home

Very professional and set my family up for success. Would recommend to anyone. Thank you Travis!!read more

This Credit Union is second to none! The tellers are fantastic and always eager to please their…read morecustomers. I have nothing but praise for the service I have received since becoming a member years ago. I always receive a dog biscuit for my little Pomeranian when we use the drive thru window. My Pup loves our visit to the Credit Union. Pleasant, extremely helpful employees, great rates, and always friendly to do business with. I highly recommend anyone to give this Credit Union a try, you won't regret it.

Used the dealer insurance network to sign up with Winooski and had issues the first week. They gave…read moreme a rate, and didn't explain any discounts or what needed to be done to get the discount. Was sent a tracking device that would send GPS location info to insurance provider and was not told this was part of the program. Asked to remove it and honor the rate provided since this was not explained and was told they could not do that. A month goes by and rate increases by $50/mo because I didn't provide previous insurance coverage document. Was never asked for this document prior to rate increase. Basically they give you a low rate with a bunch of strings attached and don't explain them. Lying & deceitful company

Have been using Winooski Insurance for over 20 years. This year I'm switching. Felt like the rep…read morewho serviced me was too swamped to give the attention I needed and that she was becoming impatient with my questions. I lost her direct line phone number that was given to me and asked her for it again but she refused and said "just call anyone". I believe it's best to talk to the same person when I need service. Especially something like auto and home insurance which has a lot of moving parts and is expensive. Even though Winooski Insurance is local it no longer feels that way. Not what it used to be. One of the reasons why I shop local is to get personal attention. I'm taking my business elsewhere.

Agency Insurance has provided me with outstanding service for several years. I really couldn't run…read moremy business without their assistance. They've put up with a lot of chaos at my end and have always been quick, professional, fun to work with, and happy to find solutions to the latest complication I throw at them.

I've now been with Shumway insurance agency in someway shape or form for the last upteen years and…read moreI would say to any and all peoples that apples to apples Shumway's insurance agency is top line insurance at the best price ! I have personal auto I have business auto I have business and I have homeowners policies that's a lot of insurance so don't think for one second that I don't go out and check the rates and check apples to apples what people give for insurance for the cost ! Never mind that the people are very conscientious about their work and the ethics are top notch - but they have options of different insurance companies and different types of coverages to be able to satisfy almost any driver unless of course you have many things against you which then it is not the insurance companies or the insurance agents fault that you cannot get a reasonable price it is your own fault and you better keep shopping around! If there is a way to give you coverage this agency is the one that will find it - all without compromising integrity or other insureds rates !!!

I'd like to warn people about this agency. They have great customer service while you are a…read morecustomer. However when you cancel a policy with them they become hostile and rude. And refuse to perform simple business requests such as faxing a copy of your policy documents. The owner Robert Schumway is especially bad in the way he treats departing customers. I did not have any issues prior to this and other than feeling my policy was too expensive I was overall satisfied with this agency until I decided to leave (a competitor found a much lower rate). If you are shopping around for an insurance policy, there are other agencies in town which will treat you much better. I urge you to check the yellow pages and do your homework.

Our son had a serious accident totaled our new Truck and the property damage to the other party was…read moreextensive. No injuries but the efficiency and timely payout to all involved was an experience that made all involved thankful and was appreciative of Meghan Corbett and state Farm ins. Co. Thank you again taking care of all involved so efficiently.

I've been with State Farm since around 2017 or 2018. It had better prices than other insurance I…read morehad. The one time I needed roadside assistance from them, my boyfriend and I were both impressed with how quickly we were able to get help. I usually bought cars directly from owners, today was my first time buying from a dealership. I expected a much bigger hassle getting the info they needed to fully insure me, and expected full coverage to be about $50-100 more than it ended up being! Thankfully, I only needed to send one quick email, and Sarah was right on top of it! It was super helpful as I had my 4 year old trying to get me off the phone! Honestly, anything more than one email with quick picture attachment and I would have needed to wait for my boyfriend to get home to deal with the technology part of the process! Sarah got all of it covered for me and very quickly. I appreciate how smooth the process.

Most knowledgeable and helpful insurance agency in the North Country. They are always available for…read morequestions and go above and beyond to educate the customer. Stephen Quiles State Farm is the best insurance agency in Plattsburgh.

Stephen and his staff were amazing. They were extremely nice and welcoming. They looked up the best…read moredeals and offer the best coverages. Everything worked out in the best way.