I mean, for a government institute I was expecting way worse. They have a lot of windows but…read moreprobably only half were staffed. Parking lot was full when it opened so maybe it's all employees. I had an appointment here because Houston's SS office had a 6 month waitlist vs only 3 months here. Ridiculous I know. Checked in and Took a number at the self serve kiosks. They passed over my number so I told someone and then they called me by name to a window within 5 minutes later. Total wait time was about 1/2 hour. I told them my issue and they wanted to mail me a new card but here's the interesting catch, they can only mail to a local address. Wtf. So weird. So I gave them my dad's address and that was satisfactory for them and off we went. Not as painful as I was expecting.

Recently got married and needed to change my name. Going to the SS office was the first step. It…read morehad been a while since I graced the doors of the social security office, and my, how things have changed! I was given an appointment time (10:30), showed up with my documentation, and only had to wait about 15 min before my name was called. After sitting down at the window, I handed my documentation to the lady and within 5 minutes I was on my way! I couldn't have asked for a more pain free experience. The parking lot wasn't full, the security guards were nice and respectful to everyone - - government offices should take note! This is how it's done!

I decided to try here instead of going to downtown Memphis. It's a small office with a pretty big…read morecrowd. First thing is the kiosk that asks you a few questions about why you are visiting today, then gives you a printout with a number. There were two of us here to see someone for different reasons so two tickets. We were 9 numbers down and sat in comfortable chairs looking at a big screen that showed which numbers were being served. Each time a new number was up they announced it over the intercom and with the window you are to report to. In order to get to your interviewer you open a door and walk into a hallway and seek out your cubicle which has two chairs and a plexiglass divider between you and the staff person. I like this arrangement because you have total privacy from the room full of people waiting and some semi-privacy from the few people around you. I was called approximately :15 minutes after getting my number and my wife was only a couple minutes after that. We both were getting replacement social security cards plus I had a short interview to do for my son. We both were completed in under :10 minutes after interviewing with very professional and cordial people. Overall I was very happy with.the whole experience from beginning to end. This is absolutely my choice for a social security office even though they try to get me to go way downtown Memphis, nope I am going across state lines to a closer, less crowded and more pleasant outpost. Olive Branch and their crew have it together.

I was pleasantly surprised! This was my first time at at a Social Security office, and I expected…read morelong lines, bored government employees, and bureaucratic hassles. Instead I found touch screen check-in, a short wait, and pleasant staff. The building is old, but clean. It's easy to find, and parking is adequate.

As with the Government, you don't want them in your life if it can be avoided. I avoid this place…read morelike the plague but unfortunately, sometimes you need to replace things. What a pain in the neck to come in here. Government control of anything, goes to crap quick. Plenty of employees but yet nothing seems to move but at snails pace. Rinse and repeat. Awful and it could use a good clean up crew. This place is filthy. Avoid

I visited the DHS on Winchester today had a great experience receptionist were cheerful and very…read morehelpful as well as professional my visit was pleasant they were very helpful answered my questions I was in and out had a short form to fill out can't speak for others but my experience was great .

This place is a total dump, cattle call, and not acceptable treatment for human beings…read more Being poor does not lend being treated with attitude and a third world type environment. The restrooms are disgusting, no paper, shit broken off wall, horrid! Broken chairs, sick people, no restroom or water, kids with nothing to do, several hours to wait for appointments, and overall a humiliating experience. Tennessee is embezzling federal funds and not spending on services. Shame!

They have two public wifi but one is a setup to grab other people's info. They also do a dirty…read moredisservice to the city by integrating all users with the city. For example say you are using a computer at the library and you take public transportation. Well they have all mata trackers blocked from everywhere Memphis public library, you will not be able to catch a bus unless you wing it and wait forever possibly. When I asked the staff for a simple his lookup, they passed it to every single member as if Noone could simply pull out there phone and help. Very fake atmosphere and disrespectful in a subtle way. The city of Memphis itself is ruined with corrupt police and national guards trying to trigger public pedestrians by hacking networks. This is definitely one of the worst cities I have ever been to and recommend you proceed with caution before making any connection. Last time someone called undercover police on me and claimed that I stole an iPad this is because they debug my computer and restart it and random times when I'm doing schoolwork. But they will let the homeless people and kids play games for hours. They are not nice by any means and do not like to see people especially they're own move up any where on the ladder. They have some info such as my name and schools I went to and the employees there slander my name slick talking every chance they get my name is John Pratt and I hope that they see this review because from here on out I am monitoring and logging everything. I am tired of the false preconceived notions and liars making me look despicable. Everything I come in they have multiple people sniffing and snorting. The gaslighting and lying is ridiculous at this point. I dont know who hurt those women feelings, but I don't even know them nor did I I do anything to them. Also I am not law enforcement. Just a student, but obviously that is enough to pass them off.

The person who helped me with my issue was very courteous and efficient. Of course, the reason I…read morewas there in the first place was because the MLGW website did not correctly process the Residential Service Agreement that I filled out online. (My online account shows it as having been received and claims that it is "pending," but I still got a disconnection letter in the mail, claiming I hadn't submitted it!) Nevertheless, in terms of this particular branch location, the lady that helped me handled everything very well. So my high rating is not for MLGW generally, with their questionable website, but is based solely on my one experience with resolving my problem (of their making!) at the Lamar location.

MLGW is hands down the most frustrating utility company I've ever dealt with. If I had literally…read moreany other option for electricity, gas, and water, I would switch in a heartbeat. Unfortunately, they have a monopoly on utilities here, and they act like it. Bills seem to double or even triple out of nowhere with little to no explanation. One month everything is normal, the next month you're staring at a charge that makes absolutely no sense. Try to get answers? Good luck. Customer service is slow, unhelpful, and often just repeats the same scripted responses instead of actually addressing the issue. It feels like customers are just expected to accept whatever number shows up on the bill, no questions asked. For a service that people literally cannot live without, the lack of transparency and accountability is unacceptable. If I could give a zero I would.

On 10/2/26 I had a flat and was trying to get my spare and jack out. A Tenn Highway Patrolman…read morepulled in. Those lights were very appreciated especially having to stand at the rear of the vehicle. He jumped in and we worked together like we had known each other. I thanked him and he helped me merge into traffic. Thank you officer. :)

I just called your Memphis office to get some general information. I was not sure who I needed to…read moretalk to, so I just chose one that "might" work. I live in NE MS near the Tennessee line, but need to take a lady to Baptist Hospital in Memphis tomorrow for a Doctor's appointment. While there, I need to visit the Navy Base Pharmacy. Not being sure how such trips are handled now is the reason I called. The young lady I spoke with was very polite and helpful. While I did not get her name, I would still like to compliment her.

I think this is my first time popping in at this Welcome Center, they have several rig parking…read morespaces and I came in here looking for a microwave-- Bingo! Very posh, very clean, air conditioned well, especially in this 44 degrees Celsius humidity...brutal weather outside today. The walls are decorated by some of photographer Earnest Withers's works showcasing Elvis Presley, Martin Luther King and other historically local figures. They got a pyramid looking sculpture outside although I don't really know the history of the Bass Pro Shop Pyramid sitting across the downtown skyline. But yeah, neat place to check out. Great facility for truckers on their downtime or needing a place to heat their food.

All in all, this is a good enough welcome center and rest area as you are driving on Interstate 55…read morefrom Mississippi into Tennessee. This particular rest area also has a dog park along with the usual amenities, so that is a nice touch. If you want a pleasant enough rest stop, I would definitely recommend here.