My husband and I have been a patient of Dr Lotsvin for a few years now. we never had any complaints…read moreuntil now. Her secretary which refused to provide her name over the phone was extremely rude . I was trying to reschedule and appointment which she said she was going to charge me 25 dollars because I accidentally missed my appointment, the secretary proceeded to tell me to find a different doctor and hanged up the phone. This is very unprofessional and unacceptable.

Dr Lotsvin is a lovely doctor. Caring, professional and thorough. I am so glad my friend…read morerecommended her.

The doc put notes in my chart that are for someone else, my insurance was billed for a visit that…read morenever happened, and despite repeated calls... my medical records still indicate I have a condition I do not have and (of course) they've not reversed the billing error. Go somewhere else.

It's been over 2 weeks and over 15 phone calls, my chart requests and voicemails simply to refill a…read moreprescription. Still waiting btw. Go somewhere else.

Amazing diagnostian, Cares intensely for his patients - when you are talking to Dr. Selzer, it's…read moreclear you have his comeplete attention (sometime has some wait times as a result;), can't rave sufficiently about him, has been my PCP for 13years and recommend him to everyone in Riverdale

Dr. Selzer has provided excellent care to my elderly parent for several years. He combines…read moretraining and skill in modern medicine with an old fashioned family doctor approach. A gem.

Best Dr. in New York. Very thorough and caring. Helped me through a life threatening surgery with…read moregreat care!

This is a uniquely skilled physician. Treats the entire physical being with an old school, modern…read moreand holistic approach. Her focus and patience is tireless and is combined with an exceptional analytical talent. Although opinions are respected, the one and two star reviews seem tinged with an unwarranted hostility. This is a highly respected doctor. A trustworthy, compassionate, thorough and gifted diagnostician. When the wait time is 15-30 minutes, I know full well she is taking her time with examining the patient and exploring every avenue of cause and treatment. I have been a patient for over 15 years and recommended her to numerous family members and friends....each of whom are highly satisfied.

They used to have a good service and friendly. As per 7 -8…read moreyears patient, I will no longer coming back here. Front desk people are very rude, lots of mistake sending a prescription to my pharmacy, over charge, and almost impossible to speak with a doctor when help needed. They suddenly stop accepting my insurance and refuse to give any help. I had to find another doctor to get a prescription for my allergy when my last visit was less than a six months ago.

Terrible experience with USCIS exams, they made a mistake with a name and they don't care about…read moreexpenses just tell you to get new test despite the cost, front desk people are so rude and hopefully Dr ANN KIM check this, I don't recommend you choose this clinic for this kind of process, a young guy without knowledge trying to convence to get a new test despite they made it, unfortunately the dr Ann wasn't heard about this but hopefully check it because they're causing loose valuable clients just for mistakes that can be solve as professional. Beware of your process if you're into GC because USCIS assume there's the right place to do it.

Absolutely great Dr & staff front desk personnel are simply fabulous fantastic people very…read moreaccommodating and very helpful towards patients needs. Very grateful to be taking care of by this medical facility. thnx the entire staff of this medical practice

She's a very good doctor. But the wait time is insane. You could have an appointment for 10 AM and…read morenot be seen until 2:30. The ladies in the front are no help at all. You can never get through on the phones. They pick up and then put you on hold until you hang up because you no longer want to wait for them to pick up. The office is small times there is not available seat. It's just the worst. Oh and then there are patients that are traveling out of the country that come in for shots and pay cash they will be seen immediately. No even gonna mention the patients that are Spanish speaking that get the ladies in the front to move them to the top of the list. Hahaha. Yep So like I said she's a good doctor but it's not worth the BS you have to go through to be seen. So if you still want to give it a try, remember "You've been warned"

I have about 10 years coming to this place, But this time around i came in as a walk in. I took me…read morejust about 10 minutes for my name to be called i was really impressed on how fast walks in are called i got taken care of real fast. I been to other places even to get results and it has taken me nearly 2 hours of waiting time. The place is very clean, The service is always outstanding wish they had places like this all all over the city. When you come in they welcome you in a nice way always with good mornings or good afternoons. If you need a primary doctor this is the place i will recommend you to try. you will be impressed with their results.