They used to have a good service and friendly. As per 7 -8…read moreyears patient, I will no longer coming back here. Front desk people are very rude, lots of mistake sending a prescription to my pharmacy, over charge, and almost impossible to speak with a doctor when help needed. They suddenly stop accepting my insurance and refuse to give any help. I had to find another doctor to get a prescription for my allergy when my last visit was less than a six months ago.

Terrible experience with USCIS exams, they made a mistake with a name and they don't care about…read moreexpenses just tell you to get new test despite the cost, front desk people are so rude and hopefully Dr ANN KIM check this, I don't recommend you choose this clinic for this kind of process, a young guy without knowledge trying to convence to get a new test despite they made it, unfortunately the dr Ann wasn't heard about this but hopefully check it because they're causing loose valuable clients just for mistakes that can be solve as professional. Beware of your process if you're into GC because USCIS assume there's the right place to do it.

This place used to be good but ever since they've gotten more patients their quality has gone down…read moresignificantly. THE WIFE IS NOT A REAL DOCTOR but she wears a white coat and walks around like she owns the place. She is at most a secretary. Extremely unprofessional, has a very bad attitude, disrespectful, and needs to stay in her lane. she needs to take that white coat off and wear regular clothes. She is SO not friendly I was shocked at her behavior. Doctor Kim needs to not have her interact with patients AT ALL. So many people are leaving this doctor and transferring to another doctor because of the wife.

In fairness, Dr. Kim is a good doctor. He has a good personality, explains things to his patients…read morewell and can do so in fluent English. BUT it isn't worth seeing him because of the 1 DISRESPECTFUL receptionist on Dr. Kim's staff that has an atrocious attitude and interacts with patients like she's a North Korean labor camp general. Someone else had issues with her on Health Grades. This receptionist frustrated herself because she couldn't find my husband in their system, asked if he really was a patient of Dr. Kim's, had him spell his name, and told him he had "the wrong doctor"! My husband explained Dr. Kim was his primary care doctor, he'd been to the office multiple times and after spelling his name for the 4th time, he passed me the phone in frustration. This woman told me multiple times we called "the wrong doctor", that they don't treat "back problems" and got loud while repeating herself! I explained that we wanted to make sure that it was just muscle pain and not a lower respiratory infection or something else (hello, we're in a pandemic). Finally she said, "Oh, ok, let me see. I know everyone who comes here and this is not familiar" and then miraculously managed to locate my husband in their system and said, "we don't have anything today but he can come tomorrow 2:15. Actually we close at 2 but he can come 2:15" and if it's bad "go to urgent care FIRST". Umm, what kind of doctor do you think is at Urgent Care? How about an internal medicine physician like Dr. Kim is! And we're talking about 1 day difference. SMH. When he showed up for his appointment, she yelled at my husband in front of everyone, "What are you doing here! I told your wife go to urgent care!" The girl who takes blood pressure even looked at her and said something to her in Korean. SMH again. What kind of receptionist tells a person they have the wrong doctor because they can't work the computer (or spell for that matter)? What kind of receptionist tells a patient to go elsewhere for care? What kind of receptionist tells a patient they don't treat this ailment or that when she's not a doctor? While I understand the majority of the patients are Korean, you should treat EVERYONE respectfully. It would be better if Dr. Kim hired someone who can 1) be RESPECTFUL 2) can COMMUNICATE fluently in English and can articulate themselves well, 3) does not humiliate patients and 4) is actually competent since they're representing him and patients have to deal with the receptionist! My husband called the office again after this appointment letting them know that this woman cost Dr. Kim a patient and to get his files ready for him to pick up (due to his face mask he couldn't say it clearly when he was there). The person with whom my husband spoke with said she'd have to report this to the doctor and the doctor would follow up with him. No follow up happened, so she probably never reported it but it doesn't matter since my husband's not going back there. If you expect to be treated with even a modicum amount of respect when going for CARE, go elsewhere! As nice and good as he is, seeing the doctor is not worth interacting with this monstrous receptionist who will definitely spike your blood pressure.

Dr Lisa Hirsch and her Team are genuinely caring professionals. Dr. Hirsch is an exceptional Doctor…read morethat is a cut above the average PRIMARY DOC. SEEN AND HEARD as another patient stated. Leonia Medical Center is always a very caring experience for me. From the minute I enter the lobby to the front desk reception to the LAB WORK space. Very thankful I found DR. LISA HIRSCH

I have been a patient here for a few years now and I can say with full confidence this is a great…read moredoctor's office - all the doctors here are wonderful and really care about their patients and their well being. Very thorough, great bedside manner and very organized. I never have to worry about getting the care I need and having to ask the right questions because all the doctors are true professionals and ensure you get the best patient experience! Highly recommend!

Worst patient experience ever - and I never got to see the doctor!!!! Every website, including this…read moreone, has the wrong address. After hunting for the office at the wrong address, I called, to get the most rude, unapologetic person saying it;'s not their fault their address is wrong on every website! I should have called in! Wait! I called for the appointment. They couldn't say "The address is wrong on every website"? No, I was at fault for not knowing that! If they can't handle getting their address corrected, and the doctor seems to be aware of it and doesn't do anything about it, how well can they handle medical care? If they are unaware of how to change an address on Yelp, their own website, on any search engine, can they use the Internet at all? I was appalled by both the lack of common courtesy and the reprehensible way in which the office staff handled my calls. I wouldn't see this doctor if he paid me.

I have been going to Dr. Wasserman for years, and he is absolutely fantastic. He is always right on…read morethe money with his diagnosis, and does not believe in overmedicating which is a problem with many doctors these days. Don't listen to the review from Sharon L. below, she is probably his x-wife or an x-girlfiend!

My husband and I have been a patient of Dr Lotsvin for a few years now. we never had any complaints…read moreuntil now. Her secretary which refused to provide her name over the phone was extremely rude . I was trying to reschedule and appointment which she said she was going to charge me 25 dollars because I accidentally missed my appointment, the secretary proceeded to tell me to find a different doctor and hanged up the phone. This is very unprofessional and unacceptable.

Dr Lotsvin is a lovely doctor. Caring, professional and thorough. I am so glad my friend…read morerecommended her.

I came here because i've been sick for the past 6 months.. and my Primary doctor had no idea what…read morewas causing it so he insisted to go see a infectious disease doctor. He initially gave me a recommendation to one in the city but because it was too far, I decided to look somewhere near me and found Pan S. Ko. I regret making an appointment here.. He was very unsympathetic and not professional. I explained to him what I've been dealing with the past months and he just looked at me with confusion. Instead of being really concerned and writing notes, he seemed more interested on other papers. As I was speaking, his phone rang.. and he immediately picked up without saying "Excuse me.." and I just got the sign to stop talking. Dr. Pan Ko seemed only interested on how I found him. He asked me if someone recommended him to me and I explained that I found him online because my primary doctor insisted that I should go see a infectious disease doctor. He only seemed to care which doctor it was... He took me into a different room to take my blood out.. it took him 2 tries to actually find a vein and take blood out. It was very unpleasant for me to see him trembling and it just seemed that he had no idea what he was doing... pretty nerve racking to me.... ALSO, The office was dead and .. a lot of signs that I couldn't take this place seriously. The receptionist did my blood pressure and it took her about 15 minutes to get the machine going.. until she realized she was doing it the wrong way. I came here because of the reviews... but it seems to be far from real. If you have a urgent matter like I do, do not come here. It'll be a waste of your time and money.

Dr. Ko is professional and thorough. I originally went to see him in 2015, after a podiatrist…read moresuggested amputating my big toe due to a diabetic foot ulcer. He put me on IV antibiotics, and they did the trick. Thanks to Ko I still have my toe! Two years later I had an abscess on the side of my knee. Dr. Ko directed me to enter the hospital, where I was treated successfully and avoided an operation. Even in matters of urgency, Dr. Ko has a calming effect on me. He has two convenient locations (Englewood Cliffs & Westwood) and he sees his patients promptly, with never a long wait.