Excellent care and their professionalism is above and beyond…read more I would recommend them to anyone who is in need of their services

This was my first visit to this Infusion Therapy Center at Methodist Medical Plaza at Eagle…read moreHighlands. The medical plaza is conveniently located off of 465 and West 38th Street (behind LA Fitness) with a large parking lot for all of the Methodist/IU Outpatients. There's a covered drop off and pickup area plus many handicapped parking spaces available. Each building's address number is huge so each address is easy to find. The Infusion Center is located on the 2nd floor with elevators just steps from the main entrance. I was warmly greeted by a friendly woman as I entered the office. Check-in was quick with only a couple Covid forms to complete. My wait time wasn't lengthy until I heard my name called. Barb, my nurse/phlebotomist, was personable, knowledgeable, gentle and terrific at her job. I've been told by so many phlebotomists and nurses I'm not an easy stick. You would never have known that by how easily, smoothly and quickly Barb worked. I didn't even feel the needle go into my arm. For me, once my IV is in, it's all downhill from there since I dread not knowing if it'll be an easy or hard stick. Barb was truly amazing today and made the process stress-free. Time went quickly and before I knew it, the infusion was complete and I was on my way. I highly recommend using this Infusion Therapy Center at IU Methodist Medical Plaza. Parking is FREE and plentiful, the facility is extremely tidy and clean, easy to access with friendly and talented staff plus no long distance walks that I had to deal with downtown at IU Simon Cancer Center. I'll definitely return to this location for my next appointment. Thank you Barb for a painless and stress-free visit.

Very good and very thorough! Would recommend to anyone who is looking for a good doctor!read more

This review is basically to inform patients who aren't aware the American Health Network (AHN)…read moregroup has moved from the Georgetown Plaza location. In November, 2019, Dr. Wyant, and the entire office, moved from the Georgetown Medical Plaza to Marsh Road in Intech Park off of West 71st Street. Dr. Wyant, and group, is now with the Optum Network. Dr. Wyant has been my Primary Care Physicians (PCP) for many, many years and I still highly recommend him. He has absorbed some retiring physicians patients so his wait time has increased but I take that into consideration on my personal calendar and scheduling. He's so worth it since he gives all his patients the necessary time while still being efficient and productive. He truly cares about the health and well being of his patients. The new location sets back off Marsh Road, is a one level building and has ample parking. As you enter through the automatic sliding doors you're directly standing in the lobby. The same smiling faces you knew at the old office greet you as you enter. The charming office waiting room is large, brightly lite and I personally enjoyed the new comfortable chairs. The convenient internal lab was relocated with the office so no need to find a new lab for lab orders from your doctor. The new lab is much larger than the old closet size lab. Just remember this lab is for in-house Optum doctor's orders only. The new location is closer for some and farther for others but honestly only 10-15 minutes from the old office off Georgetown Road. Easy on/off access off 465 onto West 71st Street exit.

Had to come in for a check up on my thyroid, had a biopsy years ago and this is just a part of the…read moreroutine. They are prompt but friendly and I've always had different techs when I go in, but they are friendly and professional! If you have to have imaging done this is a great place! They also get the results out very fast!

I have been here a few times and each time they have been very friendly. They are pretty quick with…read morethe service and will explain to you if you have any questions. The office space is very clean. You can do a walk in or do an appointment depending on the type of service you are getting done. Today I had Peggy who did my service and she was very friendly and would ask if I need a break or anything.

Had a procedure today at 151 Penn Pkwy location. I wish I could remember the names of each staff…read moremember who provided such excellent care, but cannot. When I checked in at 6:30am, Beverly was very cheerful, and efficient. When I went in to prep for the procedure, my RN Victoria was amazing. She even came into the recovery area later to make sure I was OK. Throughout my visit, the entire team's combined efforts exceeded my expectations.

Were extremely rude & declined my second scheduled follow-up eye surgery on my right eye because I…read morearrived at the centre alone. I had a driver to pick me up, following the surgery, & someone to care for me post op at home??? Would not contact my caregiver for verification & canceled my surgery; although they performed my first surgery, which was more complex & on both eyes, without question.

Care was fast, efficient, and friendly on a Wednesday afternoon. Staff was cooperative and eager to…read morehelp. I felt well taken care of.

I went in while experiencing a miscarriage. I arrived at 7pm and was told that an ultrasound tech…read morewas on call and had already been called due to another patient experiencing the same symptoms that I was and needing an ultrasound as well. I was told that once the tech was called, she had an hour to report in so it may be a wait. From about 8pm when I was moved to the ER side (apparently required due to needing an ultrasound), I was left in the room and would leave to go out in the hallway and check in with nurses to find out when I would be seen or any updates on the tech arriving. I did this about every half hour since I had been previously told she had an hour to report in. The tech finally saw me at 12am. During the ultrasound, she had constant phone notifications sounding off and distracting her from the procedure. At one point, she had me (the patient) hold the transvaginal probe inside of my body so that she could respond to her phone. I was already quite distressed due to the nature of going through a miscarriage, and this made it much worse. The cherry on top was the bill I received. $3400 (after insurance claims). $2000 of this portion was just due to having to check into the ER (to not be seen whatsoever) but just to have the ultrasound in that ER room. Just beware before coming here. The doctors and nurses are kind, but "on call" does not mean much to the techs. Also, beware that you will end up paying thousands if you step foot into their ER (even if no testing or care is done via ER services).

Dr. Ravichandran is always professional, kind, and interested in my care. She asks me probing…read morequestions to better understand how I'm feeling and what I may need moving forward. Dr. R. And her staff communicate well and provide follow-up answers to questions I may have. The office staff is also professional and kind.

I've been seeing Dr. Ertel for almost 10 years. She's delivered two of my babies and helped me so…read moremuch when things didn't go so well. I've gotten a few of my friends to go to her too. She's the best and the entire office staff has been wonderFul all these years. They have two locations actually-this one and Noblesville-although I'd drive an hour to keep going to them. Heck I almost do now. It is very hard to get an appointment with Dr. Ertel so call in there soon. I've also worked with Dr. Adams a couple times who was equally as great. They are rarely late for appointments and although there have been a couple times the doc has had to deliver a baby so my appointment has to get changed, they are always prompt with communication. Lastly-and most important- I mentioned she has delivered two of my babies. They were c-section but she was totally willing for me to try a VBAC after my first c-section with a previous doctor. That was important because I'm plus size and a number of doctors have too many reservations to try. Seriously- go here.

I've been coming here for years, they are professional and I always feel like my needs are met, and…read morequestions answered! I had to switch doctors recently because my old doc decided to leave, and the transition of care was smooth and went off without a hitch!

Carolyn Pyle, PA, is exceptionally knowledgeable, experienced, and skilled. Working in tandem with…read moreDr. Jason Cacioppo--who did an incredible job on my cancer and reconstructive surgery--Carolyn handles post-op care with immense expertise. Instead of a one-size-fits-all approach, she carefully reviewed the history of my past three surgeries with Dr. Jason Cacioppo and made the tailored decision to remove only my right JP drain, leaving the left one in for another week. This personalized choice showed me just how dedicated she is to a safe, successful recovery. I truly felt like an individual patient here, not just a number. I cannot thank her enough and highly recommend her!

Going through anything that involves surgery I believe is always an an anxiety producing…read moreexperience, in my opinion. I am thankful when I find staff that are warm, helpful and reassuring. While recently coming to the surgery center for my husband's procedure, I experienced just that. The staff were attentive to us while my husband waited to go back for his surgery, and they even kept me updated with his progress by text which was very reassuring. I didn't know that would be an option. Before surgery, my husband's surgeon even said a quick prayer for us. Because we are religious, it really meant a lot to us that he did. I feel that Community always delivers on their motto and I would not hesitate returning here again if need be. Kudos.