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Intermountain Health Care

4.3 (3 reviews)

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14 years ago

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9 years ago

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12 years ago

I absolutely LOVE Dr. Carroll and find him an exceptional Dr. He always seems to have the answers!

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Intermountain Health Care -American Fork Hospital

Intermountain Health Care -American Fork Hospital

3.2(13 reviews)
3.6 mi

Worst customer service and on time appointments. My daughter had an appointment scheduled at 4:15…read moreso they asked us to be there at 3:45. After checking in we waited. And we waited. And the sign says if you haven't been called back in 15 minutes visit the front desk. So we did. And then another 15 minutes goes by so I visit the front desk and still no results. No one got up to figure out why we weren't being seen. We waited over 2 hours to from the appointment time to when she was actually taken back. Ridiculous. The technician was the only kind person, who apologized for the "train wreck" as he called it and said that my daughter was never registered correctly. Bizarre that we were so fallen through the cracks for 2 hours!!!!

Delivered my 3rd baby back in September here, and I was very pleased with the care we've received…read more I heard some strange things about this Hospital. But please let me reassure you to not always believe what you hear and read online etc. I had a low risk pregnancy, and birth. So my baby didn't need a NICU stay. Which is something this hospital doesn't offer. So if you need a nicu or picu unit for the birth of your child. I would recommend delivering somewhere else. The staff was amazing. All the nurses were so attentive in Labor & Delivery. Everything was honestly as it should be. I also had to take our newborn to the Lab downstairs for a couple heal pricks and it was easy to find, in and out within a couple mins. I also really liked the little cafe they had downstairs. They made me French toast before being admitted and it was delicious.

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Intermountain Health Care -American Fork Hospital - The ER at 2am...

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The ER at 2am...

Tri City Medical Center Clinic

Tri City Medical Center Clinic

1.0(3 reviews)
7.0 mi

Absolutely the worst billing system. Do not go here. They will rip you off and be rude about it…read more You call and call and they never return phone calls.We were customers since they opened. We lost our job and still made a payment to them higher than our mortgage payment. Six weeks later when I was sick they told me very loudly that they couldn't accept me because my account was in collections. When I explained we just made a large payment they could not find it. I even have the certification showing the check was cashed. Packed our things up and went down the street to IHC . They treated us like royalty. Our family has been patients at Tri City for 20 years. It sad. The Doctors are great at Tri City. They need to fire their billing department if they want to keep their clients.

Bad, bad, bad. My son had a gash in his thigh and was in a lot of pain. It did not warrant a trip…read moreto the emergency room, but needed to be taken care of immediately. Went into this place at 9:02 pm (the doors were still opened) and they initially started to take my information and then looked down at the clock and said, "Oh, I'm sorry, we're actually closed." There were three nurses standing around and they all just kind of looked at each other and walked away. I get closing time and people want to get home to their families or TV shows or whatever, but this isn't a fast food restaurant! There's a child in front of you with a fairly severe injury in a lot of pain. Have a heart!

Revere Health - Waiting room

Revere Health

2.0(25 reviews)
3.8 mi

Since the first of the year it is nearly impossible to talk to a live person when trying to get…read moreinformation about medications, results or even make an appointment. The Cardiology department is nonexistent at certain locations now and when you finally get put on hold to talk to someone it takes an eternity it seems like to have someone pick up. Quality of patient service has diminished considerably. Starting to look else where for providers. One final comment. Not everyone one has internet or is tech savvy enough to go through all the hoops to use online communications

Revere medical closed my local Dr office. Current Dr left his practice here. Revere notified me I…read moreneeded to find a new physician. They even gave me local Dr they recommended. I selected one of their Doctors and thought everything was good. Letter from them explained all medical records were safe and could be forwarded to my new Dr. I had my lab work completed as requested and received a phone call that (I) MUST NOW COMPLETE a bunch of release forms and paperwork so I can see my new Doctor. Inconvenience means nothing to them. The office person that called me was plain out and out rude on the phone. Actually accusing me of jumping ship and getting a new Doctor. Let's remember they recommended this Dr. I would not recommend anyone that doesn't want problems to deal with. Do not use Revere Medical if anyone else is avaliable.

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Revere Health - Waiting room

Waiting room

Revere Health - Revere Health American Fork Gastroenterology

Revere Health American Fork Gastroenterology

Revere Health - This line extended to down the length of the building at 5:30pm on 4.5.21 and was not moving fast.

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This line extended to down the length of the building at 5:30pm on 4.5.21 and was not moving fast.

American Fork InstaCare

American Fork InstaCare

2.5(20 reviews)
3.7 mi

I found myself feeling a bit under the weather while visiting the SLC area. I had classic cold…read moresymptoms, but I wanted to ensure it wasn't something more sinister before hopping on a flight back to Phoenix. I was quickly processed by the receptionists and screened for insurance information. I was then taken to "the back" and brought to an exam room. The nurse who assisted me was Jessica and she was very friendly. After taking my vitals and a short wait, PA Mark came in. He was honestly great. He explained to me the various renditions of a cold that I could be experiencing. He also thoroughly discussed the benefits of getting a flu shot with me, which I appreciated because I'm a proud annual recipient of the flu shot. Another nurse then came in to swab me for a Covid/flu test. All came back negative, thankfully. I didn't expect or want to need to access healthcare while on my trip, but this urgent care made it easy and quick--I was in and out in about an hour. I hope not to need their services next time I'm in the SLC area, but if I do, I know I'd be in good hands.

After reading the reviews I was cautious of my visit, but there wasn't much to worry about. I'm new…read moreto Utah so they helped set up a patient profile for me, and I waited no more than 15 minutes before I got my strep test done. I met Dr. Christiansen, who was very concise about what he thought. All around the staff was nice and I wasn't there for more than 30 minutes. I just wish they took appointments!

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American Fork InstaCare
American Fork InstaCare - Just what I like! No wait!

Just what I like! No wait!

American Fork InstaCare

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Premier Family Medical - Pleasant Grove

Premier Family Medical - Pleasant Grove

2.1(38 reviews)
4.1 mi

One of the worst medical experiences I've ever had…read more We brought my young daughter in with throat pain, chills, and visible spots on the back of her throat. The doctor by the name of Marshall Willis came in extremely rushed and did not examine her properly. He did not check her ears and did not even look at her throat. The only thing he did was a nasal swab for COVID. When we asked whether the swab also tested for strep, he explicitly told us yes and said the strep test was negative. He then dismissed us and told us to give her Tylenol. Five days later, my daughter was in severe pain, could barely swallow, and had intense ear pain. We returned to Premier Medical and thankfully saw a different doctor. That doctor informed us the previous doctor never performed a strep test at all. He examined her throat, said it looked very bad and extremely painful, ran an actual strep test, and it came back positive. Because of the first doctor's Marshall Willis failure to examine her and his false claim that a strep test was done, my daughter suffered unnecessarily for days and we had to pay for a second visit just to receive proper care. This was careless, misleading, and unacceptable medical treatment. I have never had such a bad experience with a physician, and I truly believe doctor Willis should not be treating patients.

Waste the time and money. They just run around not give me the answers you need to get medical…read moreproblem solved. We first start going to them they were great they're ability to help people is really gone downhill

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Premier Family Medical - Pleasant Grove
Premier Family Medical - Pleasant Grove - Premier Family Medical is a Family Practice treating patients in Pleasant Grove, UT and the surrounding areas.

Premier Family Medical is a Family Practice treating patients in Pleasant Grove, UT and the surrounding areas.

Premier Family Medical - Pleasant Grove

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Intermountain Health Care - hospitals - Updated May 2026

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