Super cute little boutique store in East Hampton. I came here during a busy summer weekend and this…read morestore was packed with shoppers. They have a wide variety of flowy summer dresses, beach cover ups, jewelry and accessories. The prices are what you'd expect in the hamptons, but honestly after shopping in stores like Louis Vuitton and Chanel these prices seemed more reasonable, though dresses are going to run you at least a few hundred bucks. I was hoping for a sale rack but didn't find any. The store owner here was friendly and chatting away with what I'm assuming were some local regulars while my friend and I looked through the racks. Not a bad stop if you're in the area doing some shopping, especially if you like flowy dresses!

Extremely rude and condescending owner and staff. The town is beautiful, but this store cheapens…read morethe experience. Don't waste your time or money here.

Wow, pure class is found here at S&M. Simply amazing…read more A must stop if you're in Sag Harbor. Elegance finds its way here. Not a prettier setting to get delicious cold brew coffee or afternoon delight with Rose`. Delicious treats and pies. Great outdoor space. Jewelery, dresses, trinkets and more can be found next door. High end. And now a historical 2 floor sleepover suite accommodations are a beautiful stay. I highly recommend.

If you wanna vibe then this is the place for you but when we talk about how good the coffee was? It…read morewas alright. I got the latte for $7 and it taste like a regular coffee. The place is pretty though. It has a garden that you can chill while drinking your coffee with lots of colorful flowers. Its also connected to a cute botique and that was fun to check while drinking my coffee. This place have a lot of potentials but just really need to improve their coffee.

Got a pair of diamond hoops today, absolutely in-love with. Also got my mom something…read more Lacy was super nice and attentive. Must visit this sweet boutique.

Every summer I go into Jennifer Miller at East Hampton to get myself a birthday present. It's the…read moreone time a year I get myself a new piece of jewelry. This year was no different. I was helped by Lacey - area manager- who has helped me in the pass when I got my ring for my 30th birthday. She was so accommodating when having to get bigger sizes or if I didn't like something and most importantly she showed me things that were in my budget. I would recommend going to them anytime you have a second in East Hampton.

The happy part about London Jewelers appears at the ending. They deserve 4 stars. The initial…read moreterrible experience described is from a nearby competitor in Southampton. Long ago, I brought my watch for repair of a loose dial to Corwin Jewelers, Southampton. They fixed that, but the week afterward, the watch minute and hour hands froze up a couple times. I returned the watch and they observed the watch for a few days and the problem did not occur, so the watch was returned to me without anything done. The watch hands froze up again twice this week and again I returned to the Southampton store for the same problem. The store people told me they were going to watch the watch to see if there was a problem. I have photos of the frozen watch hands but that was not enough to convince them! Then they said they would send it out again and get me an estimate for the repair, at my cost!! I have always had this watch repaired at Southampton's London Jewelers without any quality issues, but at the time I sought out help from Corwin's, my "go to" place was closed. One star for Corwin for terrible customer service, and waste of my time over multiple trips there. They claim the intervention to fix the dial had nothing at all to do with the hands freezing the week after their repair man fiddled with the piece. I simply to not accept this failure to make things right and will never use nor recommend doing business with Corwin again. One hour later addendum: Corwin messaged me to let me know that my initial payment of $85 is going to be refunded to me. Note that I was repeatedly clear about the watch intermittently stopped and gets going when I reset the hands. At no time did Corwin tell me that they would pay for the added repair costs. I did get quite angry with the staff due to the frustration over how my concerns were addressed, and I apologize. Update: Corwin's did refund me and I put up with the watch that continued to repeatedly stop. I brought it today September 25, 2025, into Southampton's London Jewelers for that same problem. Their expert took it and opened it up immediately and said the problem was probably from a loose battery not being secured properly by a plate. He explained that he observed the battery to be loose when it was supposed to be held snugly in place. He said the battery was fine and that there was no need to send it out for repair. Not only did I appreciate the friendly and helpful London Jewelers staff, the location has incredibly delicious quality chocolate cookies and other treats (free) while you wait. Finally, the watch was returned to my wrist with the time reset and I was wished well and WAS NOT CHARGED. Now that is perfect customer service!

This is a beautiful store staffed by very friendly people. I made a pretty significant purchase…read morethere last year and they put a piece aside for two weeks on a handshake. Amazingly unpretentious given what they carry.

I needed a bday gift for my grandson at the last minute and he wanted a specific racket which I…read morecould not find anywhere. Not only did this store have the racket but the owner generously stayed after closing to string it. You don't get that kind service anywhere else these days. Marc Lowenberg

They know their tennis. Experts with equipment and highly attentive. I've been going there for…read moreyears.

Received a cloudy Lava lamp and have not heard back from the company in over 2 and half weeks about…read morea replacement! Would not recommend due to a lack of customer service!

okay so this place is really nice and I genuinely love it. I've gotten things from here at…read moreexcellent condition. Not to mention the lady at the counter is also very nice but I ran into a problem. It's not the end of the world but I found it disgusting. There was a bug in the lollipop jars. I just thought I should share because like they should be more cautious about this. Please check your jars regularly!

Outstanding customer service! I purchased a unique bracelet from this boutique earlier this Summer…read morewhile traveling and unfortunately lost it on a beach not but a month later. While it wasn't a financially high value bracelet, it did have high sentimental value. After scouring the internet for a similar image of it-- I called Illusions to inquire if they still had it in stock and texted a photo to confirm, Liz (the owner) promptly confirmed and allowed me to repurchase over the phone. She mailed it out priority the next day. I wasn't expecting to ever see this bracelet again and thanks to the outstanding customer service at Illusions, I was able to. Highly recommend stopping in and shopping if you're ever in Sag!

Bought a ring that was a total of 72$ and it totally tarnished and left residue on my finger…read more Disappointed and feel ripped off. As you can see from the photos the color changed from gold to rusty. I purchased it about a three weeks ago and it is totally tarnished. I never wore it in the water. They should be more honest about their jewelry I'd expect this from forever 21 5$ jewelry but not a jewelry store. Photos below first is it now second is the residue and third is first when it was gold plated. Next time just use silver jewelry illusions. Cause marking your jewelry up for a sag harbor price was a HUGE ILLUSION. Disappointed.