Delivery service: Derek and Andre communicated thier ETA. They were on time, personable and…read moreprofessional. Plus, our new chair is beautiful!

This online Amish furniture store truly exceeded my expectations. One of the things that really…read moreimpressed me was how they offer to send free samples of different wood types and stain colors, free of shipping costs as well, before you order. In fact, they encourage it before you place an order. It made a huge difference to see and feel the actual materials in person - especially when trying to match existing decor. It shows how much they care about helping customers make the right choice, and it gave me so much confidence in my order. That kind of attention to detail and customer-first approach is rare these days! That kind of thoughtful, exceptionally generous service really sets this furniture store apart, especially when it comes to custom, high-end pieces like Amish furniture. Their website stands out above the other Amish furniture online companies. It is user-friendly, beautifully done, and easy to navigate, with clear photos and detailed descriptions that made choosing the right piece simple - even without seeing it in person. The check out process was a breeze. I want to express my appreciation for the outstanding customer service I received from their team, expressly, Katy, for lending her expert opinion regarding furniture selection and helping me with a coupon code. Everyone I interacted with was not only helpful and knowledgeable, but also incredibly courteous and professional whenever I called. It's clear that this company values customer satisfaction. It's always a pleasure dealing with a company that prioritizes quality service. D. Horan

We spent a long time in the store laying on and testing mattresses and ultimately chose a…read moreSealy/Tempur‑Pedic. Unfortunately, our experience with the salesperson significantly hurt our trust. We were told two separate things that later proved to be incorrect: That Sealy/Tempur‑Pedic would not allow the mattress to be purchased unless we also bought a $380 base. That failing to purchase a mattress cover would automatically void the 10‑year warranty. After reviewing the actual manufacturer warranty, neither of these statements is true. The warranty requires the mattress to be used on a proper foundation and to remain free from stains, but it does not require purchasing a specific base or mattress protector from the store. I'm posting this to encourage others to carefully verify warranty claims directly with the manufacturer and not rely solely on what is said during the sale. Accessories may be recommended, but presenting them as mandatory is misleading.

Ordered a Kitchen Table and 4 Chairs - it took almost 2 months to arrive. All the furniture came…read morein one box with literally 500 pieces that had to be assembled. I have bought furniture online and at IKEA where there was customer friendly assembly required but this was definitely factory level assembly that was needed. To add insult to injury a chair was damaged and even though I paid for the warranty / service plan GW refuses to replace the chair free of charge. Gardner White furniture is the absolute worst I have experienced in 40 years. I miss Art Van! GW should exit the furniture business. The "family" should be ashamed to show their faces in Michigan! Seriously...

Love this little gem of a store! We've been coming here since they opened, and it just keeps…read moregetting better. My daughter and neighbor are just as obsessed -- it's our go-to spot for home décor, furniture, and all the cute holiday stuff. You seriously can't go wrong here! And Emily... she's the sweetest! Always so friendly and helpful -- we just love her!

Brought in a cabinet to be painted , great work. I love it. I will return to the shop.read more

We love bobs. Our sales guy. Small older gentleman was great. Wish I remembered his name. He got us…read morein and out quickly.

Beware of the Extended Warranty - Completely Useless Do not waste your money on the extended…read morewarranty at Bob's Discount Furniture. I purchased a brand-new leather recliner, and it recently stopped working. When I filed a claim, I was told that while the motor itself is covered, the button that activates it is not. Because of this technicality, they refused to fix it. I am now stuck with a piece of brand-new furniture that does not recline, despite having paid extra for a warranty. The warranty is a complete scam designed to avoid helping customers. Buy your furniture somewhere else.

Terrible follow through with sales. I repeatedly asked for guidance in preparation of installation…read moreof a swim spa. They refused to work with me and caused a host of issues which cost thousands of additional dollars that could have been avoided if they worked with me. They basically took my money and ran. Definitely go elsewhere.

Everyone is very helpful. They also have great deals all year long. I never feel any pressure. From…read morehot tubs to patio furniture they really have it all.

I went back to purchase from here a second time because they always treat me so well! Last time, I…read morebought a king mattress. Today I bought 2 queen sizes, set everything up for delivery and I couldn't be happier! I can always find something comfortable at a great price, no matter who I'm shopping for- the firm sleeper or the one who likes the pillow top.

I bought the tranquility 2 adjustable bed and a new Serta mattress. I'm impressed by the power of…read morethe lift functions and the quality of the mattress. Troy was patient with me as a made my decisions. Thank you.

I recently purchased a bedroom set, dining room table and chairs, and end tables. I can't say…read moreenough about how wonderful this family is to work with. They helped me to find the perfect furniture and finishes for my needs . I was in the store at least 4 times before I made my purchase, and never any pressure to buy. I currently have my end tables and am waiting on my other pieces to be completed. I know these additions to our home will bring our family much joy for generations to come . Our beautiful furniture has arrived and I could not be happier. Thank you for this beautiful addition to our home .

I have gotten a couple things from here and they are all high quality and beautifully hand…read morecrafted. We had a bench custom sized to fit in the mud room, a kitchen table and chairs, and two rocking horses. They go out of their way to help you find the perfect size, style and color to fit your needs. They truly care about their customers. These furnishings will last forever and help create lasting memories for our family.

Ive only had this for a month and the sewing has come undone! They claim you cannot take it back or…read morehave any coverage on it. It is super soft as I wanted, but extremely poor quality. I wouldnt reccommend this.