we bought a couch from Bobs in August and had it delivered in September it arrived with a problem…read moreit had no legs. I thought no problem just send the legs, no they can't send the legs until December 26. they said we'll send a whole new couch October 14 sure enough the day came and guess what no legs on the new as well. what kind of business are you running we just want a complete couch. Zero stars for Bobs

From the owner: Visit Bob's Discount Furniture in Roseville, Michigan to shop quality furniture at untouchable…read morevalues. Browse the showroom for affordable bedroom sets, living room sets, dining room collections, sofas, mattresses, and more. Stylish home accents and accessories are also available to help you complete any room in your home. As always, there are free cookies, coffee, candy and ice cream to enjoy while you plan your dream home. Bob's is located at 30801 Gratiot Ave in Gratiot Plaza. Conveniently located near I-94, it's easier than ever to find home furnishings in person. Stop by to shop for couches, recliners, dining tables, beds, mattresses and so much more.

Love this little gem of a store! We've been coming here since they opened, and it just keeps…read moregetting better. My daughter and neighbor are just as obsessed -- it's our go-to spot for home décor, furniture, and all the cute holiday stuff. You seriously can't go wrong here! And Emily... she's the sweetest! Always so friendly and helpful -- we just love her!

This is a hidden treasure! I have been to this business several times, it's amazing. The colors and…read morestyle are fresh and new. If you are looking for a new piece of furniture or accent for your home or a one of a kind gift for a friend, you should start here, they have something in every price range. They also specialize in paint and refinishing assistance. The owner is kind, and personable. Check them out, you will be glad you did.

High quality, excellent service and delivery. We recently purchased a new sofa and Jasen's…read moredesigner Lottie was wonderful in helping me narrow my choices to the ideal sofa. We haven't purchased upholstered furniture in a long time and I was worried that the quality would not be what it once was but I was wrong. We got a beautiful sofa (added an upcharge for extra firm cushions) at a reasonable price. Delivery was o time and went perfectly. I won't be waiting so long to replace the rest of my furniture.

I bought a mass-produced desk from Jasen's that ended up having an issue and a replacement part was…read moreneeded. The replacement part arrived but also had defects (no fault to Jasen's, this was poor quality control from a supplier from overseas). I was given an option to either order a third part or I could return it nearly a year after purchase and use the money towards a different desk, I opted to build a custom desk through Jasen's and it was a wonderful experience. For the price, if I built this myself I wouldn't be saving much and that's not taking into account the cost of my hourly rate. Joe was with me every step of the way, ensuring that everything was handled properly and all the details were covered. I highly recommend this place. They have great customer service regardless of what other reviews say and they went above and beyond to make sure everything was right.

The store is vast, took over the old Sears store at the Macomb Mall. There is a huge amount of…read morethings to look at. I was looking for a vase, and they had dozens of different kinds to choose from. I also was looking for a solar garden light, which they didn't have the one that I wanted, but I did find one that was similar for a reasonable price. Pricing seemed to be reasonable for the items I wanted. They could use a few more employees as it was hard finding someone in such a vast store. Overall, a good experience.

So many items and priced reasonable. The rug department is loaded with great rugs in many…read morepatterns and colors.

Well after waiting for two months, then getting a delivery date I get a call that my recliners have…read morebeen dropped and none are available?????? What to you mean dropped? Fall off the truck or what?????? If I could give minus zeros I would!

very happy with our purchase at value city .greeted with great customer care . had a great…read moreselection of furniture. store was clean well organized .we are from port Huron and don't mind the Drive .from Chad the store Manager to Dave clearance manager .they got what we needed in a timely matter.what i also noticed how the whole sales people worked as a team. IN a time of lack of workers etc. Value city holds onto Customers Matter .we most definitely tell all our friends and have made them our no 1 choice for our furniture needs

While I genuinely appreciate Ollie's for its exceptional deals, I must express my concern regarding…read morethe staff's attitudes. During a recent shopping trip, I encountered a situation that highlighted this issue. As I was in dire need of using the restroom, I inquired about its location. To my dismay, I was informed by a disgruntled employee that there were no public restrooms available. Recognizing my urgency and the imminent risk of incontinence, a female employee intervened and kindly requested that I be allowed to use the restroom. Despite my gratitude, the employee remained dismissive and turned away. Subsequently, he contacted another employee via walkie-talkie to unlock the restroom door. In a state of panic, I rushed through the store, nearly damaging my clothing due to the prolonged nature of my urgency. It is perplexing that there are multiple stalls in the restroom, yet no single toilet is accessible. I suspect that this may be attributed to a lack of concern for customer needs or a preference for avoiding unpleasant situations. However, there are effective ways to address such issues. It is unacceptable that I had to endure such discomfort and distress(tears) in a shopping center to get help. Apart from this incident, I had no other complaints about the store.

Visiting Ollie's is like an amazing field trip. I am always able to find something that is needed…read moreregardless of if I had no intention of purchasing. The staff is very helpful and accommodating.

Stopped by with my mom to grab her a few items…read more We grabbed her some bottoms and some mid-calf socks. Didn't find any earring backings though. Found some bottoms and mid-calf black socks at least.

Store is always messy and disorganized. Went in the other day and when asking a staff member for…read morehelp locating an item, first i was ignored, then i when asked for help a second time i got the response "ugh can't you see I'm busy" and they walked away. When i went to find another person to ask it was near impossible due to low staff number from what i could see. Would not recommend this location

Sargent Appliance stores used to be out go to store whenever furnishing new construction homes…read morethroughout Wayne and Oakland county- but that was when the original owner was still around. I miss the original owner as unfortunately his heir has apparently let the ship sink when it comes to reliability, quality, INTEGRITY, and overall customer satisfaction!!! SMH For starters, I urge EVERYONE to avoid signing up for the 'EXTENDED WARRANTY'- what you're paying for is for young, fresh out of high school kids who don't know anything about being PUNCTUAL and who have no shame in not even showing up for your simple appointments as agreed upon- so if you enjoy WASTING TIME, being lied to, and just throwing money away, then by all means sign up for their 'extended warranty' and learn the hard way if you like it like that? ALSO, I don't know that alot of these sales people do (whether you goto the Clinton Township store or the Rochester one)- oftentimes, they just stand around and don't really help new customers as they're browsing the floor models inside the store- and if you do end up purchasing an appliance, in particular one that has more than a 7 day waiting/fulfillment time frame, you can count on ONE THING to be consistent about these 'sales men/women'- they WILL NEVER CALL you when the item is in stock/ready to be shipped. So again if TIME and scheduling (simply HONESTY) is important to you, then steer clear from Sargent Appliance- they have no shame in either LYING to you or in wasting your time!!! SMH

Sargents did a good and quick job delivering the Maytag dishwasher…read more However, the Maytag dishwasher had a leak and it still sounds like a wounded animal after Maytag service has been at our house 3 times. Now, they have ordered a bunch of parts to try to fix it by replacement. I gave the Maytag reference number to the Sargent's sales person hoping they could get help with their Maytag rep. But I never heard back from the Sargent sales person. Do NOT buy a Maytag dishwasher.