From the start, when I walked into their storefront for the first time to get some information, to…read morethe finished install, Hardware Plus was great. I wanted to replace old carpet and pad in a converted garage space (now a family room) along with leveling out a slight slope in one of the corners. After talking with the guy at the front office space (sorry, I forget his name), I was able to get some good information about the products they carried and a rough understanding of what the process would be. A day or two later, Erik meets me at my house with a few sample boards and to take a look at the space (approximately 360 sq ft). I showed him a mockup I created for color reference and we went through the samples, comparing color, softness, thickness, pile and quality. None of the boards he brought matched all that I wanted (either right pile and softness but wrong color or visa-versa) so we scheduled a time to meet in the storefront. When I arrived, Erik and I pulled out several sample boards with potential candidates based on the discussion we had earlier and he patiently waited and answered questions as I narrowed down my options until I finally landed on carpet that met my requirements. He was able to give me a pretty close cost estimate right then, so I knew it was within budget and the official estimate came just a few hours later. I scheduled the install, which would take two days since I wanted to level is concrete slab also and time was needed to cure the self-leveler compound. On the day of the install Erik and his install team, headed up by José, arrived and quickly got to work. A fairly deep crack in the slab was discovered, causing us to need more leveler than expected (although Erik brought some extra bags just in case). José came back in the evening on the same day to see how the leveler did and after seeing that there was still a depression where the crack was, he went to work adding a thicker, quick drying compound to level it all out. The next day, the installers, with José, came in, validated the floor was level and the compound was cured and proceeded to install the pad and carpet quickly and cleanly. All the while, Erik was in constant communication with me either on the phone, via text message or in person. When any concerns or questions arrived, they were resolved or answered quickly. I am impressed by the quality of customer server and the finished results and would recommend Hardwood Plus for carpet installs.

Erik provided a professional experience from start to finish, and despite a few unforeseen issues,…read morehis team left me with a replacement floor that turned out exactly as I'd envisioned. When I sought estimates for this carpet replacement project on Yelp, Hardwood Plus was the first and fastest reply. Erik showed up on time and quickly gathered the information he needed while explaining some of the things that could go wrong, like leveling issues or finding something unexpected beneath the old carpet. He promptly provided a quote, and kept in touch via text message (a huge perk for phone call-averse people like me). When we visited the showroom to pick out the carpet and sheet vinyl pattern, it came as a relief that Erik was not interested in upselling - he'd present options, explain the pros and cons of each, and trusted us to make our own decisions. The first issue occurred on the installation day, when Erik messaged me to say the carpet had not arrived yet. He was apologetic and explained what had happened, but we would still have to wait another week for it to arrive. The second issue occurred after his team removed my old carpet: they found the tiles underneath contained asbestos and needed to be sealed, for an additional cost. This added another day to the sheet vinyl install, but this was a possibility he had mentioned early on. The team also accidentally broke my dryer vent, but Erik agreed to fix it with absolutely no fuss. Finally, there were a few little bubbles in the sheet vinyl I had to push out. But now that it's all done, I am absolutely over the moon with how great my new floor looks, and how delightfully plush the new carpet on the stairs and guest room is! Hardwood Plus is communicative, professional, friendly, honest, diligent, and timely. They do great work, take responsibility, and ensure your satisfaction. I can't recommend them enough.

The best I've found, they did the job in one day with minimal effort. Letty and the installers were…read morefantastic too. Friendly and easy to work with. Kitchen and laundry room. 5 stars

I have been meaning to write a review for awhile. These guys are phenomenal! We are returning…read morecustomers and plan to go back for more work. Quality of work is top notch, communication is probably the best I have had in a long time, nice little showroom, didn't feel pressured to pick something, gave good advice for a room when it came to carpet levels, it actually saved us money in the long run...I can't say enough about this place.

OLD SCHOOL INTEGRITY & WORKMANSHIP…read more David's Flooring did a wonderful job on our new house in Issaquah. We are very pleased with the results. From the beginning, Eric and Cole were very responsive & helpful in assisting us with material and color selections and suggested products with superior quality & durability while staying within our budget. After months of shopping around, we decided to have David's team install LVP, carpet and handle all our millwork and casings which included complicated compound angles on our staircase. Their workmanship and attention to detail was very professional and more than met our picky expectations. The old-school honesty and integrity of everyone on David's team was truly refreshing. Eric managed our project and kept it on-time and on-budget. His attention to communication was impressive & timely even at 10pm at night and on weekends. We requested a few change orders along the way and they were charged at straight time and materials without the extra mark-ups most contractors tack on. Adrian was our onsite supervisor and was there every minute of every day. The flooring lead, Sergey and the carpet lead, Hector kept me informed and made suggestions that improved our end result. Over the last 42 years our family has built a number of custom homes and the experience with David's flooring was by far the best and was actually enjoyable. We would/will definitely use Eric and his team again and highly recommend them.

I got a new construction home a couple years ago and I really wanted to add some carpeting the…read moreliving room area. I did my homework on flooring/carpet in the area and David's flooring take a look. They were the only company willing to come take a look and get measurements in person. Additionally, they were the most responsive and prompt with quotes, estimates, and pricing. This job involved removing some laminate flooring, lining and cutting parts of the floor precisely, and ensuring the transition is smooth. They were able to supply my favorite plush carpet and take meticulous care of the hard floor trimming. The workmanship was top notch and glad I trusted David's flooring to make a big wish come true.

They have carpeted all 3 of my bedrooms and it looks amazing…read more Lowest quote too. Kelly is very nice and easy to work with.

I am SO GLAD I went with this place. From the time I called having a polite, friendly, and thorough…read moreemployee named Kellie helping me, to Juan coming to do the measurements and color/carpet selection, to the installation day, it was a treat. My new home is fantastic, but it came with such thing carpet and carpet pad upstairs, I was feeling the tack strips coming up the stairs before! I checked around the top 3-4 places in the area and choose this business and glad I did. I had them replace my carpet and carpet pad from the stairs and upstairs of our home. The carpet workmanship is solid, the prices edged out the others in the area, and so many great options to choose from. I will be doing business with them again very soon.

Great experience with Carpet King to replace the carpet in my condo before listing. They gave me a…read morerough estimate over the phone and then came out to do an on site estimate. Their per sq/ft price was better than others for a mid-grade pad and carpet. They were able to come out the same week and complete the install. Would definitely recommend and will use for future carpeting needs.

Good communication, quick and quality work for my one bedroom carpet job replacement. Will use them…read morein the future.

Go elsewhere! They do not back their crap install jobs…read more To many issues after the fact and just bad quality install guys who use sub par adhesive and have no eye for cut length to keep the floor tight! BEWARE! The sales tactics are close to strong arm

I had Empire install flooring in my home in November. I purchased flooring from them on a…read moreThanksgiving special but the day before my flooring was to be installed they said they didn't have enough product for me. We ended up going with a different product. Ever since then the quality of this product has been deteriorating. When the light reflects off the boards, you can see the top layer bubbling, and cracking on the seams. I have had Empire out twice to replace boards, but today I found another bubble in a different room. I don't know if the quality of this particular board is the issue or the quality of material Empire works with. I tried emailing the company but got no response back. Not quite sure if they're tired of me, but I will never recommend this company to anyone if this is customer service and quality of material.

I had them install new carpet on the top floor of my house and had a fantastic experience and would…read morenot hesitate to recommend. Letty was very responsive over email and was able to come quickly to provide an estimate. Their pricing was also competitive (they did suggest a different carpet brand than all the other estimates but I am very happy with this carpet). The install was top notch. I was really impressed with the care that they took not to damage anything in the house as they removed the old carpet and installed new carpet. They didn't scuff any walls, baseboard or railings. (I've never seen such a good job before!) Letty did mention that I chose a soft back carpet and that makes a big difference in reducing any damage. The quality of the install was also great. All of the seams are well blended and don't show. There aren't any defects and it looks great! I ended up going with a plush carpet and 10lb underlay and it was such an upgrade over the carpet that was in the house. (And the previous owner claimed they went with a mid-level carpet.)

I had new carpet, linoleum, and hardwood finishing done for my rental by Flooring Perfections. Juan…read moreand Leticia were very professional, easy to work with, and do great work. Helpful throughout the entire process , making it painless, and were flexible in arranging logistics. Will definitely work with them again next time I need flooring done. Highly recommend.

Eric and his team are amazing. So kind, polite, and professional. We had originally paid for an…read moreinstaller from a big box store along with our hardwood order. I was surprised when the big box store sent only one very young man who had no experience with hardwood. He stopped shortly after beginning installation and advised us to take the product back and order vinyl! Eric came out to measure and gave an estimate within minutes. He was able to immediately advise on what needed to be done to install the hardwood correctly. His fee was very fair and reasonable and very close to the original amount I paid to the big box store. He offered to come and install within a couple of days. He showed up on time with two other men, who were very polite, kind, and respectful. They worked soooo hard (working from 8 am to after 9 pm to get the job done in one day!). We were beyond impressed and so appreciative! They were professional and did a beautiful job. I recommend Ochoa flooring to anyone who needs hardwood or any other flooring job. They are amazing!

From the owner: Ochoa Flooring & Carpet brings dependable service and refined craftsmanship to homes and businesses…read moreacross Auburn, WA. As a trusted flooring contractor Auburn property owners turn to, we focus on the details that matter—precise measurements, careful subfloor preparation, and clean, reliable finishes that stand up to daily life. Our crew handles flooring and carpet installation with care from start to finish, helping you choose materials that fit your lifestyle and then installing them with a smooth, timely process. Whether you’re refreshing a single room or updating an entire space, we maintain clear communication and keep the worksite tidy. From plush comfort underfoot to durable, family-friendly surfaces, our goal is to elevate your space and make the process straightforward. Ochoa Flooring & Carpet is committed to honest timelines, professional guidance, and a polished result you’ll be proud to show off. Let us bring an inviting style and lasting value to your floors.

Prestige Flooring came through for us in a big way. We were moving into a house and we wanted to…read morehave the old carpet replaced upstairs before we moved all our stuff in. A week before we needed to move they said they would be able to start right away. Other flooring services said they needed 1-2 weeks before they could start. We were getting about 1250sqft of LVP installed in 4 bed rooms and a laundry room. After signing the invoice, Vlad's team demoed and prepped all the subfloor two days later. The day after demoing, they said they got the material they needed and went hard at work getting flooring installed. We communicated in advance that there were squeaks in the floor, we marked some of those squeaky locations for them, during the demo and prep they found more squeaking that they fixed for us. Their communication and pricing was amazing. Vlad kept in contact with us every other day via calls and texts. Any questions I had were quickly addressed by him and his team. Some other great details that stood out to me: One of their guys helped me move a heavy package upstairs without me even asking them. They saw I was about to move it and offered on their behalf During prepping they needed to take off all the doors and rehang them. They were able to rehang them better than when we moved in They did a good job at helping clean up a lot of the dust from the carpet and demo. They couldn't get all the dust as some of it required a mop The installers they have work fast and are quite experienced They labeled and organized all the baseboards/trim they took off and neatly put it in the garage. We chose to reuse it and they put it all back well. We just need to repaint it. You could choose to have them replace them and repaint them if you want. We are looking to have our downstairs floor done by them in the future. I was also pleased to learn that the Prestige also does painting at a very competitive price. We'll be looking to have them paint in the future as well. Tips for customers - Make sure you look at floor samples that include the seams, some samples may only show you a full piece so you may not see what the pattern looks like. Some lighter LVP wood samples may have sharp seam contrasts Mark all the areas on your floor where there are squeaks. After your floor is demoed, walk around on it and find more squeaks and mark them with an X using a marker so they are fixed up Get everything you want done in writing and signed off on Make sure the flooring service you go with includes a clause about an installation warranty in your contract. Prestige included one in ours

We hired Prestige for a significant project at our house in Gig Harbor: painting the entire…read moreinterior of the house as well as installing Luxury Vinyl Plank in the main floor. We had 3 quotes and even though they were the least expensive, they did an outstanding job. We met several of their team and every one of them was courteous, friendly and hard working. It's my understanding that they have the ability to do just about any home improvement project so if you have a renovation of any kind, I would recommend you get a quote from Prestige and give them an opportunity.

We had our entire home carpeted and vinyl flooring installed in two of the three bathrooms and the…read moreend result looks great. However: 1) The estimator mismeasured and did not order enough carpet. The additional carpet had to be ordered and was installed more than a week later. 2) The vinyl installer failed to reinstall the baseboard in one of the bathrooms and had to come back a few days later to complete the job. 3) The vinyl installer failed to caulk around the bathtub and had to come back a third time to finish the job. 4) Upon receipt of the final invoice, we were presented with an additional invoice for $1,170 because of the estimator mistake. After we discussed our objection, the estimator agreed to cut the amount of the second invoice in half. In short, we are very pleased with the final result, but we will never be a Nielsen Brothers customer again.

We went in twice to look at flooring. The salesman that helped us had a dirty, stained sweatshirt…read moreand shorts on. He was very uninformed and couldn't answer any questions and would tell us to use our phone to scan product information. While we were browsing, this sales person was back talking to his co-workers and one of them belched very loud. Such an unprofessional atmosphere. They then made an appointment with us to come to our home to measure and they didn't even show up on the day of the appointment. So we are done with them. They are completely non-compliant with state mandates for masking. they don't have any masking signs on the doors or visible and none of the sales people wore masks and continued to get to close to us as we were conversing About flooring. I do not know how they are still in business.