I have done business with IFS for years. They have a great staff and offer a wide array of great…read moreproducts. IFS is very professional and never let me down. I highly recommend IFS....

Worst Chinese floors on the market. If you have these in your home rip them out. They are known to…read morehave chemicals seeping from them. Theyve been recalled. They bought storage containers of them. Most of the new homes on the west side of bend have them in them. Check your builder paperwork if IFS supplied your flooring they are making you sick without you knowing it. Most arrogant people you will ever deal with. Steven the receptionist is a joke and the owner Ryan is ripping people off. Pull your floors or better yet make them do it.

Nelson Tile - Review of Kitchen Countertop Installation…read more We worked directly with Chris Nelson, owner of Nelson Tile, for the installation of new quartz kitchen countertops. Our experience raised serious concerns about both workmanship and professionalism. Installation Issues From the start, Chris incorrectly measured the backsplash, resulting in a two-piece installation rather than a single seamless slab. He claimed the transition would be unnoticeable -- the photos tell a different story. One piece is already pulling away from the wall. Other reviews describe Chris as skilled with laser measuring, but that was not our experience. The visual difference between a single slab and a seamed installation is significant, and Chris offered neither a solution nor any cost reduction for this error. Material Quality Chris purchased the material from a distributor he admitted does little business with. Within just three months, we noticed significant chipping on both the edges and countertop surfaces. Chris sent his brother-in-law to repair the chips with filler. He acknowledged this was unusual and said he had seen it once before with another client, categorizing it as faulty material -- yet when we raised our concerns, he simply accused us of being hard on the countertops. For context, we replaced 15-year-old laminate countertops that had zero marks or chips. Over the following 18 months, we continued to experience additional chipping, hundreds of scratches, and pitting across the entire countertop surface. We eventually switched to plastic plates out of concern that any ceramic or glass contact would cause further damage (see photos). Attempted Resolution I had Chris return to the house. It was clear he was reluctant to acknowledge faulty material, but after some pressure he agreed to have the distributor conduct an on-site inspection. The distributor was professional, photographed the damage, and reviewed it with his team. The following week, I received an email from Chris stating that the distributor had agreed to provide a replacement slab at no material cost -- but Chris quoted $6,500 for installation, excluded sink removal and reinstallation, disclaimed responsibility for any damage to finishes, appliances, or cabinets, and required that we agree not to post any negative public statements or reviews about Nelson Tile. Summary Based on our experience and the lack of professional accountability, we strongly recommend considering alternative companies. When you invest thousands of dollars in a kitchen remodel, you should expect quality materials and skilled installation. Unfortunately, neither was delivered in our experience with Chris Nelson. We will have the replacement material completed by a different installer.

Terrible experience - buyer beware. This company cares about one thing - getting your money and a…read morelot of it. They could give a hoot less about quality, craftsmanship, nor client relationships. So many things went wrong on our project - it would take pages and pages to list but some of the most important problems include: - failing to follow the plan laid out clearly in the paperwork to the extent that they had fish our remnants out of the trash to finish the job (this was admitted to us by their manufacturing tech) - damaging our countertops prior to installation which was confirmed by the company that make the slab and refusing any form of compensation for their error - charging us for something their sales person told us they could do but ultimately could not - blaming us or our contractor for a lost palette of tile that ultimately when I applied pressure they found in their own warehouse I could go on and on and on. When approached about the problems the owners were defensive and rude. I will never use this company again and our neighbors who used their contracting service had a similar experience. I agree with Victor M. Buyer beware....this company could care less about quality or customer satsifaction.

With HiLine I appreciated the customer care and service. It started when our sales person had to…read morebow out and the regional manager , Brian, was the person to come out and answer our final questions and explain the first leg of our journey. He filled a gap that even though his schedule as busy. When we moved on to Russ, the pre project manager, he answered every question, email, text I had and did it typically the day of. Diana was always helpful and warm. Now I don't know if it was because he was the person we dealt with the most, or it's just how good he is but Rudy is the best. They all have busy lives and jobs but Rudy went above and beyond what you would expect from a project manager. You expect the person fixing a problem to be a sub contractor but nope, it was Rudy. He is funny too. We got along great and he helped explain things many times. We didn't ask for anything fancy, standard things and sometimes I wish we did things different now, but those are all personal choices. They had so many options I felt a little overwhelmed choosing and just started making gut reactions. They would have changed them if I wanted, I am still happy with the outcome. I only offer one word of advice, construction clean up is way more than it lets on. It by far is the most negative thing I could say about the process. If You can hire someone do it. Rent a dump trailer if you can't hire someone, I promise it is worth it.

We used HiLine homes to rebuild our house after an fire. The process was great from the start and…read moreeveryone at the Redmond location was awesome. Once the build started, it moved along quickly and great communication. The Project Manager Rudy always answered our questions quickly. We love our home and we are so happy we choose HiLine to make our house a home. Thumbs up

We hired Rudy and his company to repaint the entire interior of our Terrebonne home after 8 years…read moreas a rental. He knows his stuff and did an excellent job. He brought samples to make sure we chose the right paint for each room's lighting and kept us in the loop during the process. We had some tricky areas, and his team managed each beautifully. Highly recommend!!

We hired Rudy to help us fix up our new home that needed major work before we moved in…read more We cannot say enough great things about Rudy and his team! He worked extremely hard to meet our agreed upon deadline (many late nights and weekends), always was extremely respectful, friendly and patient, and went above and beyond in every way. He made us feel comfortable throughout the entire process. Plus, he gave us a very reasonable quote for the work at hand. He replaced our exterior siding with hardy plank, installed LVP, refinished and stained our hardwood, repainted the entire exterior, and did some demolition work. We'd highly recommend him for any work you need done :) We feel so lucky that we found him and love of our home so much more now!!

Excellent Company, on time and Veteran Owned and Operated. Installed a full kitchen including hood…read moreand fire suppression system... Passed every inspection and works flawlessly.

Truly professional service at a very stressful time!…read more Aaron from AAFP was as good as it gets with customer service- and what else can I say? If you want your restaurant (or food cart, in my case) to be as professional as it gets, I highly recommend AAFP. They installed my Captive Air (the best there is, really) low profile hood in my cart within days and got me rolling and doing business. I'm extremely thankful for the job well done, and would highly recommend this truly professional business to anyone in the restaurant industry.

Highly recommend! Mike was quick, easy to communicate with and did exactly what I asked for. I had…read morejust moved and the movers left damage on my front porch step. Mike was able to quickly get back to me and check out the damage, perform the fix and even follow up with some further suggestions that I might need to do in the future, all while I was already moved and out of state! I would highly recommend using his services, the pricing was SO FAIR, and he didn't try to oversell things or do more than what was EXACTLY needed and requested at the time. Thank you Mike! I definitely will be using his services again for any future projects or fixes.

T. C. Masonry went above and beyond. He is hard working, professional, arrives on time. He did a…read morebeautiful job, and even found stone that looked like the one we liked for less. Final product was above our expectations. Highly recommend.

Thomas did a great job on a paver patio for a new hot tub. He had to deal with elevation changes…read moreand tying into existing pavers. Turned out great. Cant say enough about his integrity and quality of workmanship. He communicated well and showed up when he said he would. Everything you want from a contractor.

Just a quick shout-out to Chris and Keith at Central Oregon Gutters for doing a great job with…read morerepairing and readjusting my gutters and downspouts. I was in a bit of a time crunch to get the job done, and they were able to get the work done quickly. They even made suggestions to remove one downspout, move two more away from the front of the house, and fix another. All things I would have never considered. The end result is a more stealthy and cleaner-looking gutter system. I am very happy with the work and highly recommend them. Thanks, guys.

Will not return calls for leaks, low points, and joint issues. I'm not impressed with their…read morewillingness to hold up their 100% satisfaction guarantee. Not looking for a refund all I was asking was assistance in fixing and addressing the trouble spots. Sucks because I was so happy with the install, but obviously could care less about maintaining customer relations.