The therapists in Vernon are very well educated and more than able to bring your sore joints and…read moremuscles back to good working condition.

Like having your gym coach give you physical therapy. Hokey as fuck!…read more And even though they have your HSA card on file, they don't actually charge your card for the full price! These assholes sent me to collections even though I had my card on file and signed a receipt every day. They're a truly shitty company. They'll fuck you over due to their Ignorance

Avoid this practice at all costs. They expect the patient to make appointments on MyChart which is…read morevery difficult to access. When reaching the call center, they are very unprofessional and rude. When address and insurance numbers are on file, why waste time with those questions. Audio was very poor , could not hear the receptionist

Front office staff lies to patients. Call on Monday 10/7 after being told by the pharmacy that I…read moreneed to contact my physician to refill. Called and spoke to Linda who advised that she would send the request to the physician. After no response or action, followed and spoke with Kayla who said that since I hadn't been in recently, they won't refill the prescription. Nobody from the office had alerted me to this prior to running out of my prescription. Asked to speak to a manager and was told that somebody by the name of Erin would call me back. After asking for Erins last name, I was told that she was new and not a single person in the office that can tell me her last name which is obviously a lie. After hundreds of poor reviews, its amazing that Pro Health Physicians hasn't made any effort to course correct. After speaking to nursing manager Kelly Clancy, she confirmed Erin is the office manager. Any problems with the administration at that office should be directed at those two.

First appointment here to rehab from broken humerus. Very impressed with Ashley. She was gentle in…read moreher assessment and showed me how to do some exercises I need to do at home. Finished with tens machine and ice. I feel very comfortable with the care I've been given. Highly recommend this office!

Not only is this group of rehab centers voted one of the top places to work in CT, but I think it's…read moreone of the top places to heal in CT, or anywhere else! I'm extremely impressed with the professionalism of the Vernon location staff. From Aggie, Kristen, and Maureen at the front desk, assistants Tim, Tyler, and Justine, and the physical therapists. I have only directly worked with Rory, with some time with Denise, but you can see how all the PTs treat their patients. All patients are treated with respect in a very friendly, open atmosphere. Personally, I'm thrilled with the effectiveness of my therapy and the responsiveness of my therapist, Rory. I'm supported, encouraged, listened to, and most importantly, I'm healing! The facilities are modern, clean, and well maintained. There is ample parking in a safe location. Having Rein's Deli and a Chinese restaurant right there, as well as a used book store, a consignment shop and a several other shops in the plaza is a plus if you're well enough.

First, to put my review in perspective, I have been to physical therapy a total of ten times in my…read morelife, so I have a lot of experiences by which to measure this one. I had two rounds of physical therapy here for hip bursitis. I had some reduction of pain and an increase in strength, but still had lingering almost daily pain after the second try here. This clinic was very busy, to the point that I was sometimes one of three patients (to one therapist) at a time. There were also a couple of instances in which my therapist had to conduct an initial evaluation (30 min. or more) during my visit. This was far from ideal, and I felt that this kind of scheduling was unfair to both the patients and the therapists. I even tried scheduling some of my appointments earlier in the day and it did not make much of a difference. I also had a very cursory, disappointing initial evaluation for my first round of pt (with a different therapist with whom I did not work again) which I feel may have led my treatment in an unproductive direction. Overall, I felt less comfortable here than I have at other clinics. It's odd, because the therapists with whom I worked were nice, but somehow the atmosphere here felt more cold and clinical and awkward than other places. I am currently going to a different clinic and I am having success healing my injuries and I feel comfortable there. This experience has taught me that sometimes you have to try a different place and find the therapist that has just the right specialized training for your problems. Don't give up!

When I had my first knee replacement done, the staff at select did an outstanding job. They had me…read moreback to 100% in half the time I expected. For my second knee surgery, I went back expecting similar results. Sadly they changed staff and they failed to push me and encourage me. I was very disappointed

While I received excellent care and help with my ankle, I will never work with a company associated…read morewith ASH again. My insurance company and the bills with Select (which go through ASH) don't match up. This means I can't use my money set aside for medical bills in my FSA. Very frustrating to have to pay out of pocket when I have money in an account - when the contract price from ASH is different than my insurance company.

This is a top-notch physical therapy center.... Very friendly staff .... Great facility and…read moreequipment.... Expert Therapists ....I've been there twice now ..... a while ago after my rotator cuff operation (I have complete motion and an back to normal with my shoulder)... And most recently I went back and saw Pete right after my knee replacement operation... After my initial few weeks of PT, I returned to my doctor for a status review of my knee and the Doc said I was doing excellent and I was "well ahead of schedule" .... I highly recommend this place for all your PT needs....

This is a review for pelvic floor physical therapy with Jen Loos at this location. I had an…read moreexcellent experience working with Jen. I felt comfortable with her right away. She really took time to listen to me and answer my many questions, and she crafted a treatment plan that suited my specific needs. I found Jen to be very kind, easygoing and to have a real calming influence - so important with this type of therapy. She is also incredibly knowledgeable in her field. I had been to this type of therapy before at one of the hospitals in the Hartford area and this was a better experience in every way possible. I would highly recommend going to Jen if you need pelvic floor physical therapy.

Wow! What a great PT facility! My first visit and I really feel as though everyone here (office…read morestaff included) cares about my progress. I was very nervous getting started because of past experiences. My therapist here, Peta, is very nice and a great listener...this means so much...to have someone truly understand what you're going through...and NOT trying to push you beyond your (that day) limits just to put numbers into the computer! I've been to other HHC PT facilities as well as other "brand" PT facilities and I've always felt as though I was in "jock"ville, with the therapists seeming to think they were preparing me for the Olympics or some other kind of competition...not here...they're real people and realistic...thank you!

I've been coming here for PT for my hip and back for a few weeks. The office staff are professional…read moreyet friendly. I am very happy with the personalized care I have been given by Paige. They have a new app that shows videos of the recommended exercises with timers that I use at home. It's very helpful because I often forget all of the exercises I need to be doing. Highly recommend!