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    Intercoastal Realty

    2.3 (3 reviews)

    Services - Intercoastal Realty

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    Sea Scape Properties

    Sea Scape Properties

    (1 review)

    We stayed at the Sea Scape Properties in Wrightsville Beach, NC from 7/23/25 - 7/25/25. Since this…read morewas our first time to Wrightsville we first checked out the local area and decided where we would have dinner. We made dinner reservations for 6:00 pm. As we were leaving the room that evening, my husband put his hand on the door to make sure it closed behind us and it opened right up. The door would not lock upon exiting. We could use the deadbolt from the inside but we had no way to secure it from the outside. Since we had already checked in, we could not leave the room unlocked, even if we removed our stuff, because we were responsible for the room. We texted multiple times and left phone messages for management and finally a young man responded at 9:00 pm saying he was on his way out but would stop by. Unfortunately, he was unable to fix it and he said someone would be out first thing in the morning to repair the door. In the morning, we waited until 10:00 am before it was repaired because the maintenance guy was on another job. I called the Sea Scape Properties management company upon our return home and spoke to Ashley. I told Ashley that we only had two nights there and we could not leave the room the first night so we wanted a refund for our first night. Ashley said she had to check with the owners and she would get back to me. I waited two weeks and I did not get a call back. I called again and spoke with Ashley and she again said she was waiting for the owners response. She assured me she would call me the following Monday, and it has been another two plus weeks and I have not heard back. I can appreciate that things break or go wrong, but the measure of good service by a company is the concern for their customers by taking prompt action for repairs, prompt resolution for what is being asked for (return of one night charge) and good customer service communication. I have not received any of these. As I now try to complete their online survey, it says the "survey has closed".

    From the owner: Sea Scape Properties is a family-owned boutique property management company located on Wrightsville…read moreBeach, NC. We offer beach vacation rentals and property management services in Wrightsville Beach, Carolina Beach, Kure Beach, Ocean Isle Beach and Topsail Island, NC.

    Cadence Realty

    Cadence Realty

    (5 reviews)

    Do not rent from this company. Management changed multiple…read moretimes during our lease, and communication consistently deteriorated. Our final point of contact, Austin, demonstrated a lack of understanding of North Carolina tenant law and was unresponsive when concerns were raised. Our security deposit was not returned within the required 30-day window. We received no proactive communication and had to follow up repeatedly before it was sent. When it finally arrived, most of the deposit had been withheld for alleged damages that were not present when we vacated the property. They have a pattern of charging blanket amounts of $1500 for "paint fees" as you can see in other reviews. Throughout our tenancy, communication was poor. Requests often went unanswered unless followed up on multiple times, and responses--when received--were unhelpful or dismissive. Notably, female tenants were routinely ignored until male tenants reached out, which was both frustrating and unacceptable. I also strongly advise against renting 1622 Grey Cliff Run. The owners were difficult to work with, unaccommodating, and made the move-out process unnecessarily contentious despite the property sitting vacant. When I attempted to dispute the charges and asked the leasing company to facilitate communication, I was informed that their role is limited to collecting the deposit. They would not assist with resolving the dispute or provide the owner's contact information, leaving tenants without any meaningful support or path to resolution. Overall, this company lacks professionalism, transparency, and respect for tenants. Renters should proceed with caution.

    After viewing properties with Shelly Wilkie we decided to rent elsewhere just to get away from…read moreCadence management company. SW's erratic unpolished behavior was off putting and my mother-in-law thought maybe she was on drugs. Her communication and customer engagement skills were like that of a 5 year old and just plain goofy. Check Cadence facebook reviews for evidence of bad professionalism and lack of client care.

    SPM Residential Services

    SPM Residential Services

    (69 reviews)

    We have worked with SPM, specifically Hahle Kirkland, for approximately 20 years. SPM has earned…read moreits strong reputation among both homeowners and renters for good reason. As a military family, we have relocated frequently due to PCS orders. Fortunately, we have been able to retain the homes we purchased and lived in at several duty stations. These properties are not simply "investments" to us--they are homes we have personally lived in and continue to care deeply about. Hahle currently manages two long-term rental properties for us in Wilmington and provides a level of care and attention to detail that mirrors that of a dedicated homeowner. Hahle is the consummate professional--highly responsive, knowledgeable, and proactive. Her guidance is consistently timely and well-informed. Through SPM's professional marketing and screening process, she has secured reliable, trustworthy tenants for our properties time and again. SPM maintains a structured, preventative approach to property management. They conduct regularly scheduled walk-through inspections and provide detailed reports that keep us informed of any emerging concerns, allowing us to address issues before they escalate. They coordinate biannual HVAC inspections and routine maintenance, manage repairs of all sizes, and have capably supported us through property needs following hurricane events. This proactive model benefits both homeowner and tenant by ensuring systems and appliances remain well maintained and up to date. Additionally, SPM handles vendor coordination, consistently sourcing reputable professionals who perform quality work at fair and reasonable prices. We recently encountered a unique situation with one of our properties, and to say that Hahle went above and beyond in supporting us would be an understatement. We cannot recommend SPM and Hahle Kirkland highly enough for their professionalism, expertise, and exceptional customer service.

    I was a renter in Triton Village townhome in Surf City from December 2024 through September 2025…read more SPM Residential was absolutely awful to deal with. The central air conditioning (AC) went down May 15th 2025 and remained inoperative for the rest of my tenure there in spite of 20+ maintenance requests. The maintenance request would be input through their online portal, then marked as 'completed' or 'canceled' by the manager assigned to our unit--Mary Faye Lindsay--despite the issue not being resolved. She said "I don't want a work order in our program. Not lbeing handled by or vendor [sic]. I will cancel the work order again." My roommate and I were given countless excuses about the homeowner having a warranty that all the maintenance had to go through, which led to three AC unit appointments that "evaluated" the status of the system to get data back to the warranty company. The AC has still not been fixed by the time I am writing this review. All we were offered was $400 dollars off ONE month of rent, in spite us continuing to pay an amount for a rental which should have had functional AC the whole time. They did let us cut the lease early due to this issue, and I am so glad I did. Avoid properties managed by SPM Residential like the plague.

    Intercoastal Realty - realestatesvcs - Updated May 2026

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