I booked Spacecraft Entertainment to run a karaoke room at a client's corporate event and had an…read moreamazing experience working with Jeff. He was extremely easy to work with and accommodated all of our needs which were not simple. He also had everything needed to transform a basic hotel conference room into a fun karaoke room. I highly recommend using his services for your karaoke, DJ and entertainment needs!

Spacecraft was very easy to work with and make changes as when we found out the size of the room…read morefor event we held in San Antonio. Jeff was fabulous to work with. He followed up on everything but he also stayed during our entire event to make sure we did not have issues which is unusal for an AV company to do. We truly appreciated his attention to detail and being at our event.

Fast service, fair pricing, great selection and excellent customer service. Great place for…read moreproduction needs.

Home of the rudest sons-a-bitches ever to walk the earth…read more Sure, they house Austin's best selection of professional film and video equipment, but they're ridiculously over-priced and inexcusably rude. Only rent from here if you have no other choice. For a town that hates Wal-Mart so much, it's a mystery to me as to why those same people will not find the same faults with Gear.

I am posting this review to help others avoid the nightmare we went through with Chris Ray of A…read moreSound Home. We recently built a very nice home in South Austin with a well-respected builder. Unfortunately, Chris was their sub-contractor for running low volt and audio. At the first meeting, he talked about our basic needs, and seemed to want to do more high tech things than we really wanted. However, he assured us he could tailor a system to whatever we wanted. He also said he would pre-wire everything, get us photos of any drops that weren't wired at the time, and that we would have a chance to pick speakers, listen before we picked, etc. His bid was okay on the labor, but very high on equipment. At this point, we should have sensed that something was fishy. . . but we went forward on the condition that we would provide the receivers. He started being very hard to get a hold of. . . when he finally did show up, he wired everything and just popped whatever speakers in - no mention of us choosing anything. When we were ready to set up our media room, he wanted to charge us $2,400 for an $800 screen. . . needless to say, we bought our own screen and our own speakers this time around. He installed everything but did not help at ALL with setup - which I thought was the reason we hired him??? Our CD player didn't work at first - his solution was "oh, it must have broken, go buy another one!" Fortunately I changed the cable and it worked fine. He also did not give us any pictures of things we wired for in the future. Now we have speakers and TV drops behind the walls but no way to know how to access them. He was extremely hard to get a hold of - in the end, he stopped responding altogether despite repeated attempts on the builders part and our part. They had to send another company out to try to locate some of the hidden drops. . . at which point we found out he had wired them in the middle of our tray ceiling, which means it is going to cost us a lot more to extend them. He also put a solid panel cover over all of our wires for the internet - we are still trying to figure out what to do with that! There were numerous other issues related to him doing a terrible job - too many to list, but they include messed up drywall and paint, having to put a patch on a wall because he had run the wires in the wrong places, etc. Bottom line - he charges premium prices for an extremely shoddy job, is dishonest in his pricing, has absolutely no work ethic, and in the end went AWOL. Stay away from this guy!!!!

Can't say enough good things about this crew. I had them do A/V for a fairly complicated…read moreindoor/outdoor Indian wedding with music/ microphone in 5 different zones. They executed flawlessly. Even other vendors told me how impressed they were with WERD.

Werd is AWESOME! I…read morehired them to do the lighting at my company's SXSW event, and they were great to work with every step of the process. Everything they did for us - from the mockups they created to show us what things would look like beforehand to the flawless execution on the night of the event - felt effortless and looked beautiful! Plus, all of the guys are total professionals while still being a blast to hang out with. Our party wouldn't have been the same without them!

This company saves the wedding with a last second 20' x 40' tent installation over a holiday…read moreweekend. The tent was in great shape, price seemed fair, the clean up was on time, and the billing was easy. They communicated easily via text. Wish all companies conducted their business like this. Great job.

I know sometimes mistakes happen, but it's how you handle the mistake is what sets you apart. This…read morecompany dropped the ball on my wedding day. My wife, who planned and designed our wedding, was stressed the day because delivery took forever. They called her event designer friend a b**ch, and did not deliver all we had rented and paid for. After spending thousands, my wife had to beg them for our rightful refund, and after receiving it, she was told not to do business with them again! It's disappointing because just when you think black businesses are doing better, they show you yet again why we are still behind. Be careful spending your money here.