I would not recommend Shine Electric…read more I rarely leave negative reviews, but this experience was so disappointing that I feel obligated to warn other homeowners. I specifically hired a licensed, insured electrical contractor because I wanted the job done correctly and wanted the company to stand behind its work. Before the installation, I spent TWO WEEKS researching and purchasing the perfect ceiling fans. I probably purchased 20-25 different fans from Home Depot, Lowe's, manufacturer websites, and other retailers before finally narrowing them down to the seven that matched my home. I wanted them all to match, have remotes, Bluetooth capability, the correct downrods, and waterproof ratings for my outdoor patio. I spent countless hours opening boxes, comparing finishes, making returns, and exchanging fans until everything was exactly right. Not one person from Shine Electric--not the technician, not the office, not the owner--ever told me there was a requirement that the fans have a specific UL/ETL certification in order for the company to warranty the installation. Instead, I found out AFTER the installation had already begun. The technician had already cut a hole in my ceiling and started the first installation before stopping and informing me that most of my fans supposedly did not meet the certification requirement, meaning Shine Electric would install them but would not stand behind their work. That conversation should have happened BEFORE I spent two weeks shopping. It should have been discussed during the estimate. It should have been written on the quote. It should have been emailed. It should have been texted. It should have been mentioned during any of our phone calls. Instead, it was mentioned only after my ceiling already had a hole cut into it. At that point, I told them not to install the remaining indoor fans if they weren't willing to warranty the work. Originally the quote was around $1,700-$1,800 for: * Seven ceiling fan installations * Installing an outdoor electrical receptacle * Patio ceiling fans Once five of the seven fan installations were removed, the price only dropped a few hundred dollars. Then another surprise came. I assumed the patio fans would replace the existing patio light fixtures, just like the bedroom fans replaced existing light fixtures. Instead, the technician informed me they planned to install entirely new ceiling boxes in different locations--including directly over my grill. Who puts a ceiling fan over a grill? That location made absolutely no sense for how we actually use our patio. Again, this was never discussed during the estimate. Because a hole had already been cut and work had already begun, I felt stuck finishing the remaining work. In the end, I paid approximately $1,100 for: * ONE patio ceiling fan * ONE outdoor electrical receptacle Had I known that from the beginning, I never would have hired Shine Electric for just that scope of work. After the installation, I contacted the owner and explained how disappointed I was. To his credit, he admitted the technician should have informed me about the certification requirement from the beginning. While I appreciated that acknowledgment, the responsibility doesn't stop with the technician. The company had multiple opportunities to communicate this requirement before I spent weeks shopping for fans and before work ever started. Then, to make matters even more confusing, about a week later I received a Thumbtack message from the owner referencing an updated amount of approximately $740--even though I had already paid the technician approximately $1,100 on the day of the job. No one ever contacted me to explain the discrepancy or whether I had been overcharged or was due a refund. The entire experience was filled with poor communication, changing expectations, surprise requirements, and pricing that never seemed transparent. If you're hiring professionals, you should not be learning critical installation requirements halfway through the job. Unfortunately, I cannot recommend Shine Electric based on my experience.

I've been without electricity on half of the Mother-in-law wing, the kids side of the house…read more The kids are out of school and driving me crazy, taking over the electronics. I found this company on Thumb Tack. I submitted a request and was contacted quickly. The gentleman that called told me how to check the breaker before he came so he didn't have to charge me. I switched the breaker the way he instructed and the power came on. This was a very kind and honest gesture. The other company that contacted us from Thumb Tack stated thag he would charge me $189.00 to assess the issue. After I already told him thag I could see the breaker flipped. We will definitely do business with this company in the future for our home and rental property.

Great to work with. Very knowledgeable and professional. Was patient and considerate of the…read moreservices I was requesting. Listened to my plans and considered future plans to have things set up proactively. Great craftsmanship!!Clean, efficient appearing wiring & receptacles. All technicians were kind and knowledgeable. You get what you pay for and we paid for optimal performance. The quality is unmatched.

We had a home warranty company that sent their contracted electrician for two incorrectly installed…read moreoutlets in our kitchen. One for the dishwasher and the other for the stove. The work order gave a detailed description of the problem. We were told the warranty company denied the claim but we needed the work done and the electrician was already at our home. The bill was almost $600 for two hours labor, two outlets and two junction boxes. We've asked for an itemized bill three times but have yet to receive one. We were charged the two hours labor because the electrician did not have all of the parts for the job and we live in a rural area. The warranty company paid the service call. To make matters worse, the outlet installed for the stove clearly stated it was for camper use only and was not even an outlet for a stove. The electrician had to come correct his mistake. Fortunately, we were not charged for the second service call. The work was finally completed and is in working condition, but we have serious reservations about the integrity of this company.

Did a great job on my HVAC replacement. Was very knowledgeable with any question I had. I would use…read morethese guys again in the future without a doubt if I ever needed their services.

I had a really great experience with this company from start to finish. Scheduling was easy, and…read morethey were quick to respond when I reached out. They showed up right on time, which already put them ahead of most companies I've dealt with. The electrician was professional, respectful of my home, and took the time to explain exactly what the issue was and how they were going to fix it. I never felt rushed or talked down to, which I really appreciated. They also made sure I understood my options before moving forward!

Scheduled me for a day they closed down to celebrate their business. no call or anything when no…read moreone showed up.

I've used Waggoners for HVAC for years and have always been happy, but things seem to have changed…read more They came out in March for semi-annual maintenance on my A/C, and what would normally be a 45 min job took an hour and a half. I figured out why when I got an email right after the guy left with *36* photos and videos of my system. First time they ever did that. Overkill, much? That same week I had one of their guys out to give me a quote on a fairly significant plumbing project. I've never used Waggoners for plumbing, but this is a big enough job I wanted to get more than one quote on it, and it seemed like a thing to do. The gentleman came to my house, I showed him what I had in mind, we discussed options, and he said he would put together an estimate for me and get back to me. Days and days went by, and I had just about given up on hearing from them, when the guy contacted me that he had my estimate ready. He came to my house and walked me through it and it seemed reasonable. I asked him to please send me a copy of the quote by email, and he said he would do that. He left me a catalog to peruse, and said he would be back to pick it up in a couple of days. I told him I'd be happy to send it back with their A/C tech who was coming the next day, but he said no, he didn't trust that he would get it back if I did that. Readers, I never heard from him again. I never got the quote. He never picked up the catalog (which, btw, had NOTHING to do with the work I was asking for). I don't know what to think. I have a service contract for another HVAC maintenance, and I'll probably go through with that, but if things don't get better, I'll probably be moving on. It's a shame.

Waggonders heat & Air has once again come thru for me…read more Excellent customer service. Cold time of the year and my tenant system went lout and had to be replaced. Total communication, told what to expect and when. The tech and his helper worked very hard to complete the job and get my tenant going. Thank you for taking care of us, I've used you since I've owned the property. WOULD NOT USE ANYONE ELSE THANK YOU THANK YOU. Jake, Dustin, and Silver. Wonderful people I'M LINDA BOSWELL. YOU ALL DO SUCH A GREAT JOB

They helped me to install my new range hood with the wall open project. The results are super, and…read morethey are very responsive. Happy with the service.

If you're getting anything more than an outlet installed, I would consider hiring someone else…read moreother than these people. They have a couple of good electricians, but they also have ones that were truly lacking in any expertise or integrity. We had to reinstall our electrical after we were hit by a tornado. They had to come out 5 times and STILL didn't finish the job. We finally told them they we would take care of the rest, because we could plainly see that they had limited interest in quality work in a timely fashion. Live and learn.

Always well priced and they get out quickly. Have used them for 15 years to service our unit…read morebi-annually. They installed new H/air system in 2022 & it's all great! Good people.

We had great service from Minter and Sons today. We called to tune and check our units. They just…read moreseemed to be running alot and not keeping up. Hayden showed up and patiently cleaned and throughly checked our units. . They price was more than fari and our A/C units are working great now and actually cooling the house even better than before. Hayden did a great Job and really appreciated all of his efforts! I definitely will be calling them back!

Active Electric arrived promptly and went above and beyond in repairing our problems. Will…read moredefinitely use them again.

I chose Active Electric to install a new Generac whole-house generator. Justin Cook and his crew…read morewere professional and respectful of my property. They scheduled and installed our new generator with care and expertise, and we saved $$$ by using Justin's company over other electrical contractors. I would highly recommend Active Electric for all your needs. A+++!