The consultant I met with was very nice and extremely knowledgeable. She gave me a trial of…read moreEmsculpt so I could try it before committing. I felt that she was being honest with me about the results of different procedures, and was not pressuring me. The facility looks brand new and is very clean and tastefully decorated. the parking is right outside and very easy. It is right next to the Burlington mall and other shopping centers.

I have felt comfortable and welcome at SkinMD! i was sceptical at first but found that I can have…read moreonly the procedures done that I want with no pressure! try them out!

Love, love, love them. Experienced, well organized and professional. Offering a great variety of…read moreservices.

So I went here for a consultation. Why wasn't sure what to expect, but made my consultation…read moreappointment after work for one day. Things they didn't tell me. I didn't see any wheelchair accessibility for a second floor. I had to walk upstairs. Maybe there's an elevator but it's clearly not located anywhere or where anybody can see it lol. It felt... Corporate? High cell tactics a little pushy. The girl who met with me clearly, had super plump, her lips up with her plumping medication or gloss right before she met me, and made sure her skin looked absolutely flawless before she met with a potential client. It just seemed very hard, Cell. I decided that I would ask information, but I would not be using their services because she seemed kind of pushy about their membership. Mind you, I had made this appointment a while ago, but they had to change it because something had happened with her son that she needed to pick him up and couldn't stay in the office, so I graciously changed the date which was fine. That happens to everyone. She kept pushing at the appointment to start procedures that I had been inquiring about. I wasn't ready to do that. I needed to ruminate. And decide if I wanna move forward. All in all, I think if you want this type of service in a place that allows you a monthly membership, this might be for you, it was not for me.

Wow! First review and they've told me they've been there over two years…read more (red flag maybe? ) So I responded to one of their turkey neck rescue ads on Facebook. I was very curious about the procedure, which is non-invasive, and wanted to learn more about it. When I called the number after doing my due diligence to find out where the spa was located, I called. I talked to somebody who clearly sounded like they must be in a call center. Very nice very much a yes person but did answer the questions I had and I booked an appointment for a weekend appointment. Between the time I booked the appointment, which by the way has a $30 hold charge that you get back and put towards the service I got a confirmation email. I also got three more confirmation texts at various times before my appointment. One week out a few days out and even two hours out confirming that I still wanted to go through with it. I tried to call the location at one point to see if they had an earlier appointment in the day. The first time I called, nobody answered the phone. All day. And it wasn't when they were closed because it was the middle of the week. I finally texted back the phone number that had sent me the confirmation. She calls me. She says her name is Belle but again, sounds like a person that either is in sales or a call center when she talks to me. Ask me what I'm looking to do and I explained that I haven't been able to get through to the phone number. Which, is listed everywhere on all of their public information. She tells me that is the telephone number for the specialist in the spa and not really to talk to somebody on the phone. (to me this seems like a flag, but I let it go) She tells me there's no way I can change my appointment to an earlier time that day because they are fully booked. OK... Cut to the day of my visit. I walk into the office and it is completely silent. Two people upfront at the desk. What looks to be like a receptionist/office manager and maybe an aesthetician or nurse. Both of them super nice both of them super helpful. I was asked to fill out a bunch of forms which I did. They had me fill them out on an iPad because using a phone like I do was really hard to be able to fill out the form properly. I was then asked to wait in about 10 minutes later I was brought down to the treatment room with the woman who is the nurse. The nurse was incredibly nice and very knowledgeable. The space is very clean, not sterile, but warm and comforting feeling. However, I will say this, there was not one other person in the facility. On a Saturday. The busiest day of the week for someplace like an aesthetician or medical spa. There are no other treatment associates, and no clients. The entire time I was there until I was getting ready to leave. When there was one other woman who came in. (another red flag in my mind) I even asked my nurse as she was doing my treatment why it was so empty and she definitely brushed it off like it was no big deal, but I feel like maybe she was having the same concerns. I know they have a location in Sudbury as well. Their website shows six people on their photos as aestheticians or treatment associates. Yet, None of them were there. My treatment went fine, I'm not going to move forward with the package that they offer just is not for me. But it did go fine and I have minimal issues with it. I'm just really concerned that it looked like the place was closing. I even asked the front desk associate why there was one of those keyholders out front of the door (you know, one of those things that a real estate agent would put the key in so somebody showing the property could access the indoor space) And she told me it was always there. So, do they not give their key hold as actual keys and they just give them the code to do that? That as well was a little weird to me. It just totally felt like they were shutting down. I hope not though. Services were fine. The nurse was really nice, even the front desk associate was really nice, but I just didn't feel comfortable about the fact nobody else was having service is done. At all. To me, that's a little concerning. So I'll just move on.

They insist on collecting a reservation fee on their website where you schedule your appointment…read moreand then when I showed up, they weren't even open and I had to file a dispute to get my money back.

I've been going to VIO for a while now and everytime service has always been impeccable from check…read morein to out. The facility is very clean and staff are amazing. I highly recommend the beautiful Leah but I'm sure you can't go wrong with any of the other staff there. They're all very professional and skilled in what they do and will always give you the best advice and recommendations for what you are looking to achieve.

I went to the studio for the first time this month for a simple botox. I had to go for 2…read morecorrections as it was truly not done well the first time. I was told it will be remedied at no cost for my thrid visit yet the manager changed his tune once I drove over and asked for additional $120 as I have not described the problem in detail. Yet, he specifically said they will assess in person and fix at no cost. Both ladies performing botox on me seemed very inexperienced and were not listening to any preferences or past experiences.

I had Botox in my forehead and a Botox lip flip done with the NP, Kaitlin and am so happy with my…read moreentire experience! I was able to book a same day appointment and was seen right on time. The price is incredibly fair and they are a brilliant distinctions (now Alle) provider. They are following all COVID protocols to a T** Kaitlin was attentive in what I was looking to achieve, what I was nervous about and addressed everything and explained what she thought was best to achieve my goals. You can tell just by how she speaks that she is incredibly educated and experienced in what she does and also passionate about her clients. Added bonus, she was also just super nice and cool to talk to! The entire staff is trained by the well respected surgeon, Dr. Russo of Newton and you can tell he holds them to a high standard of excellent service. I know someone new injecting something into your face is scary but I would 11/10 recommend Kaitlin and Laser MD to anyone in the area.

Which I could give zero stars. Worst experience ever going…read moreto this place and now I have something on my body to always remind me of the terrible experience I had. My tattoo was ruined when I got laser hair removal here. When Rose went over my tattoo I told her it hurt a lot and she denied that she made a mistake and went over my tattoo. It burned soooo badly but Rose still acted as if nothing was wrong. Rose ended up calling me and leaving me a voicemail apologizing for going over my tattoo. But she never admitted to her mistake or said sorry to me in person. The next few weeks I continued to take pictures of my tattoo and sent them to the manager. My tattoo was ruined because the laser hair removal machine is not supposed to be used over tattoos. Management handled this incident terribly. They originally told me they would take care of the cost for fixing my tattoo. I saw a few tattoo artists and they said they won't tattoo over fresh burns. So I waited 2 years to finally get it fixed. I reached out to management again and they have been consistently ignoring me. To make my experience even worse, every time I had an appointment, I had a different person. This place is not organized at all and there was zero communication between each other. So each session they were using the exact same settings. So laser hair removal didn't even fucking work for me. All I got out of this place was a ruined tattoo. Do NOT go here for laser hair removal unless you want to waste a ton of money. I waited a long time to post this review- I wanted to write this as soon as the incident happened but I decided to give this company a chance to make things right with me. But they have been ignoring me for months now and refuse to pay me for the tattoo that I had to get fixed.

DO NOT APPLY FOR FINACING/CREDIT unless know how much your services will be and you are 100% sure…read moreyou're going for services. I called to inquire about receiving services at this location years ago. I was made to apply for financing through Fortiva before pricing for service was fully disclosed and then learned after I was approved that it the approval amount was not enough to cover the service I wanted to have done which I ultimately felt was overpriced at that time. I let the person I spoke to that I was not interested and would not be using the financing and to finalize the application. Well let me tell you, they did finalize the application, and Ideal Image collected the funds from the Fortiva apparently because I have been fighting for years to have this corrected to the point it is affecting my credit score with no luck.

Seriously the best service! The Burlington location has the kindest, gentlest, most empathetic…read morestaff. They genuinely care about making uncomfortable procedures as pleasant as possible. I highly recommend them!

Dee works magic! Very no nonsense so if you want some touchy-feely, super cushy experience, this…read moreisn't the place for you. I did feel welcomed. Like part of the tribe that goes there, even if it was my first time visiting the woman at the desk made me instantly comfortable. The the woman who were coming and going out of the practice were also very inviting and comfortable and easy to talk to while I waited. My Botox injections? First time ever. And she made me feel comfortable. And I'm gonna definitely come back. She told me exactly what I could expect and it's exactly what did happen. And I like that. Dee is a straight shooter. And I like that too. While I was there, I saw a bunch of women come out with various levels of skin Services done. Somebody had a very red face from some kind of micro needling or something, and somebody else had a very deep cleansing facial. Both looked thrilled and I will also say that everybody who worked there I had amazing skin. So that made me feel comfortable as well. It is on the second floor. I don't know if that means anything to anybody, but I found going up the stairs easier, not sure if there was an elevator. The only thing I will say? Is it a little... Sterile? I think that the treatment room could benefit from a fake plant or two or maybe some color lol but that's just me. I'm not really there for that, I'm there for what's done to me. I'm gonna OK with that.

I tried Skin Pure because they had a special on botox and I desperately needed some. Dee greeted me…read moreand was really down to earth and exceptional at her job. I've worked in cosmetic dermatology before and am used to botox and fillers. She's very good at these and better than that, she actually does not try to "sell up" (more product or services)! She is very reasonable and I think it's because she's more concerned with how her clients feel about the way the look with her treatment than the cost of the treatment itself. So refreshing! I highly recommend Skin Pure. Ask for Dee!

From the moment I heard of a medspa in Burlington, I was very much excited to visit there. I live…read morein the local Boston area, and I used to find myself always driving a distance to find one. Especially a spa that I was happy and pleased with not only the results but also the level of service they provide. There are so many med spa's opening up from coast to coast all over the country and I find that many of them are all the same. However I must say that Cosmetic Laser Clinic has it all over any of them. From the moment you walk in the door, the spa is absolutely immaculate, state of the art amenities that are brand new, and what really makes it all the better, are the people. Dr Louis Alfano is by far one of the most down to earth, intelligent, and nicest doctors I have met over the years, and especially funny. Being around doctors throughout most of my life, you come to realize that a lot of them have a stigma to them. Well not Dr Alfano, he makes you feel warm and welcomed from the moment he meets you, and the amount of knowledge, education, and confidence he has would blow most people away. He knows the anatomy of the human body better then anyone I have ever met over the years, which is especially important working in a med spa and doing the type of services they do. Lets face it, you "only get one face!" For anyone who is reading this many would emphasize and agree with me that the type of Dr and or Nurse, and the level of Education and experience they have make all the difference in the results you get. Dr Alfano and the staff at Cosmetic Laser Clinic will by far blow your expectations away, the results are astounding, and the level of service is the type that most med spas would charge triple the price for and that you would only find in high end affluent cities like New York, Miami or LA. CLC is in your backyard in Burlington, and I assure you if you and have the chance to meet the staff and the Dr there, you will completely understand why I said what I did, with strong conviction and passion. They really are like no other Med Spa out there. Thanks again for making me not only a happy and confident customer, but one that will always continue to come back. And also PS don't listen or pay any mind to the non sensical ridiculous review that angry customer put on. I had the unfortunate experience meeting her there during one of my visits, and lets just say she is the type of customer that most business owners never mind Dr's would want thrown out of there establishment. Its unfortunate that social media can try to hurt and diminish ones integrity, don't listen to her comments, the Dr has over 35 years experience with the human anatomy and body. It would be great if yelp would allow busniesses to comment on the customers rather then the other way around... LOL! In any event Dr Louis Alfano is amazing in so many ways and his service and credentials speak for themselves!! Thanks again Dr and I and many of friends will always continue to come back!!

This doctor is worth the trip... He knows his injectable…read moreproducts well, and his friendly nature puts you at ease! At my 1st visit, I was a little hesitant up entering the intimate waiting room. The reception girls were watching TV, and it felt like I'd entered someone's living room. (I have NO IDEA why I thought that was a bad thing, other than being subjected to too many scary doctors' offices. I LOVE the warm, comfy vibe here!) They couldn't find me in their system. I immediately tensed up, having been rejected for booking errors before. BUT...I had NO WORRIES...They welcomed me in and told me to have a seat. NOTE: As it turned out, I got the time wrong, and was an HOUR EARLY. They did not hold that against me. They never even brought it up at all...*smile*. THE DOCTOR: Picture the warm, funny, Italian Uncle you never had. (If you're lucky, you had one. If you're a little funny, you probably had a half a dozen or more!) I was nervous when he sat me down in his office, but, as soon as I looked up and saw his BIG GRIN, I knew I was in good hands. He's very relaxing, conversational, and his natural, calm state puts others at ease around him. "Relaxed" is exactly how you want to feel when getting facial treatments...PERFECT! The deal: look for half price deals on LivingSocial.com

This was my second visit and everyone I encountered, just like the first time, is so helpful,…read morepleasant and knowledgeable. Lovely relaxed spa vibe. Look forward to continuing to see Joseph and Kim! I am older and am late to the skincare game, they made me feel comfortable and came up with a doable routine for me.

Klinic review…read more Karina, Kim and the Klinic saved my life. I know that sounds dramatic but it's how I feel. I'm 36 and have been dealing with hormonal acne that has worsened over the past few months, particularly around my menstrual cycle. I went to my PCP and was falsely diagnosed with a staph infection on my face. I was provided ointment which my face then had an allergic reaction to. I was referred to dermatology, but in the meantime reached out to Kim and she talked me off the ledge. She correctly diagnosed me with rosacea and perioral dermatitis and assured that she could help. Girl was she right! I was enrolled in the Face Reality program and it started to help IMMEDIATELY. Karina has been extremely thorough in finding exactly the right products for my face, and it has calmed down miraculously in just 6 weeks. She hasn't been afraid to change the plan immediately when my face was reacting a little funky to the toner. I have a solid plan now that is easy to adhere to. Dermatology ended up prescribing heavy medications that evidently would have been MUCH too harsh for my sensitivo skin and I'm so glad I listened to Kim and Karina instead. Usually around my menstrual cycle I break out in cystic acne but this past cycle I had one tiny pimple. I'm much less red and feeling confident and less stressed about the whole ordeal. The Klinic knows their stuff as they take the time to figure out just the right plan for YOU!

Rosacea....it is an evolving foe. For me dairy will cause flare ups, but now it is another unknown…read morefood I have to figure out this trigger But I need to look better in the interim. Went to Bello Corpo again. They advises lasers, but not now in sunny weather So I went with the facial with salicylic acid and vitamin C aka the silk peel. Two days later, my face looks way better probably by 90%. I have to remember to do more of these as it will greatly help in this lifelong battle You may want to consider a consult and treatment plan..it's healthier than antibiotics and you will see immediate results

Sandra was wonderful! I had waxing and another service done. She is very professional and has a…read morecheerful personality. I will definitely go back. I already scheduled my next appointment. I highly recommend Sandra at Bello Corpo for any services she offers.