Terrible customer service! They sold me a defective $30 fast charging cord that only works…read moreintermittently and refuse to exchange it because it was 11 days past their 30 day exchange policy. I'm a 23 year customer ready to dump them. No wonder they're losing customers. Rude and arrogant.

The worst customer support of ANY big corporation there exist. They say they record the…read moreconversations to improve service but I guaranty you they never check for it. Not worth changing your carrier

Will, one of the owners, was extremely helpful in answering all of my questions and setting up my…read moreoffice network. I would highly recommend them!

From the owner: Here at Digital Tsunami, LLC we are riding the wave of technology to keep your business on the…read moreleading edge of technology. We offer professional IT consulting and a large range of network and computer services. We work directly with your business to make sure you are getting the applications, database management, network administration, and project management your business deserves. We are available 24 hours a day, seven days a week. Therefore, your business will never be without the tech support it needs. We offer an array of Service Agreements, so there is one that will fit your business's needs and budget. These agreements range from an hourly service charge to a flat fee.

Service was very, remarkably slow which should have been a warning to stay away. We changed to…read moretheir service anyway. The girl told us we had to use a different credit card than they first we gave her but accepted the second, telling us we'd get a discount for paying by card. We found out later that it has to go on the debit card. I don't trust anything on the debit card. We tried the internet package she said we could have as a trial only to find when we went to return it that they couldn't accept it because whatever internet they use to mark it returned wasn't working. Now we have to do some sort of mailing. If they can't keep services up and running for themselves, how can they do it for customers? I'm going back to ATT. I wasn't thrilled, but it wasn't this bad.

I switched from Verizon to T-Mobile at the miracle mile location. But once I signed up, the…read morecustomer service is non-existent. The management offers no assistance. Shop at another location.

We remodeled our entire house - down to the studs. I reached out to The Experts ((Rob)…read more We installed a whole home SONOS system 1). They do excellent work 2) The are professional 3) They give you and honest and accurate quotation 4) They follow up 5) They make everything "right" Highly recommend The Experts!

I have never written a review before, but I have to warn other homeowners who hope to hire an…read morehonest, capable company. Do NOT use this company. They do NOT know what they are doing. Every item of work we requested of them had to be redone by a new company, doubling the price. They claim to have done days worth of " diligence ", billed us astronomical amounts (that were not agreed to in advance) and, finally, said they cannot do the job. Now I have to pay double for what should have been an easy task. Use any other company, but don't fall trap to this company's dealings.

This company deliberately fools people into thinking they are dealing with Global Tel Link, whose…read moreactual website for some reason is connectnetwork.com - this is confusing as multiple other companies have websites that are closer to the legitimate companies name ie websites that contain global tel or GTL - these are not the companies that facilitate custody phone calls, however. I am a teacher in a county jail, and yesterday I set up a system so my students would be able to call my google number collect. Normally, my students don't call my phone, but during COVID-19 I am unable to meet with them in person, so other methods of communication must be available. But I am new to the process of setting up my phone and adding money for calls from custody. Well, I signed up for Global Tel, thinking it was Global Tel Link, as it is the first result in my search for Global Tel Link, and the name is "Global Tel". So I'm charged $50 and receive and email that gives me a new number that will redirect to my google number, and told to have inmates call that jail number, which still needs to be registered with Global Tel Link. Out of confusion, I call the jail facility, then I call the company (Global Tel... still not Global Tel Link) it takes forever, and after speaking with them, I still am not understanding that Global Tel is not Global Tel Link. I wind up redirected to Global Tel Link's phone number, and while on hold with Global Tel Link (the real company) I finally realize that I had paid for a service I did not want to deliberately sign up for. Once I finally figured it out, Global Tel was closed. So I called back the next day and was told I would get a refund minus a $15 fee, as per their terms and service. OK, this is a deliberate way to fool people who are trying to get in touch with friends, family and loved ones who are incarcerated. The $15 fee is annoying to me, and I am frustrated I did not notice I was fooled so the fee is frustrating. But for some folks, $15 is more than an annoyance, and money that people might waste on something other than connecting with their loved ones, which is already expensive. I see people reviewing Global Tel on Global Tel Link's Yelp page (the company who actually services custody calls) - that is how confusing this whole set up is!!! This is dishonest and intentionally misleading, in a system that is confusing and inaccessible to families in the first place.

I think Global Tel deliberately has the almost exact name as Global Tel Link, which is an existing…read moreservice, that has been reliable and honest in the past, and I must have gotten confused and somehow created an account with them when I thought I was adding money to my existing account. They charged me for an amount I had no idea what until I saw my bank statement. Then, they would not answer the phone, and when they finally did after 2 days, informed me I would be charged a third of what I didn't know I was paying to begin with to cancel. Their recording says you can cancel online, but after hours, I found no way to cancel. I am very unhappy with my interactions with this company, and hope no one else is deceived like I was. I also hope they will be held accountable for their deceptive practices.

Carmen was helpful and friendly. We switched from Verizon to TMobile, which was a detailed process…read more She absolutely knew what she was doing and got us switched over and our two new phones up and running!

From the owner: Visit the T-Mobile store in Vero Beach and discover America's largest, fastest, and most reliable…read more5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 6200 20th Street #534 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.