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    IntelliRide

    1.3 (28 reviews)
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    My DISABLED mom was JAMMED into the back of a car.
    C H.

    Intelliride is the WORST and HAZARDOUS TO YOUR HEALTH Mom complained so MANY times about their "services" she lost count. They did NOTHING! They were ALWAYS late or never showed up. When they did show up they'd show up on time at the location they were supposed to be dropping her off at and hadn't even picked her up to take her there. Because of their tardiness she'd have to reschedule many of her appointments. As if that's not stressful. The last time she rode with them she was stuffed in the back seat with her rollator walker and someone elses rollator walker. The other passenger they picked up, after they picked up mom, refused to move her seat forward so mom's knees weren't up in her face, literally. Then when she was dropped off the driver refused to help her out, so mom had to open the car door, fall out onto the ground to get out. The drive wouldn't even help her up off the ground. Mom's got Vertigo and is already susceptible to dizziness and falls. Mom's immune-compromised and is easily susceptible to illnesses. The other passenger was coughing the entire trip. And the driver refused to take mom home first despite it being on the way to the other rider's home. And after all that they wrote to mom asking her for a referral. She had a few choice words to say to them. Google Intelliride Complaints and you'll find all sorts of complaints against them. Google Intelliride Colorado News and you'll find headlines like 1. State auditor finds numerous issues in state oversight of Medicaid transport program https://www.coloradopolitics.com/insurance/state-auditor-finds-numerous-issues-in-state-oversight-of-medicaid-transport-program/article_4a2fc1d0-1fcd-11ec-b566-33c6ef0bcb26.html 2. Medicaid fails to provide reliable non-emergency medical transportation, state report finds Audit: 32 acts of potential mistreatment of at-risk Colorado adults were never reported https://coloradonewsline.com/2021/09/29/medicaid-audit-non-emergency-medical-transportation/ 3. This one was during the time frame I was stuffed into the backseat of a sedan with my rollator walker and another one, then having to open the door, fall out onto the ground and the driver ignoring helping me up. Greeley man says he's lucky to be alive after being stood up by medical transport He's telling his story to Contact7 to warn others https://www.denver7.com/news/contact7/greeley-man-says-hes-lucky-to-be-alive-after-being-stood-up-by-medical-transport 4. BBB Reviews - they're rated as an "F" https://www.bbb.org/us/co/denver/profile/transportation/intelliride-by-transdev-1296-90275256/customer-reviews We now have multiple people (friends/family) that will driver her to appointments. We fear her being hurt if anyone else does it.

    LOOK HOW LONG I HAD TO WAIT ON THE PHONE!

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    7 months ago

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    2 years ago

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    2 years ago

    They are late coming a lot and missed a couple dr appts due to that. It is very frustrating service.

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    2 years ago

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    6 years ago

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    7 years ago

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    ABC Transport Services

    ABC Transport Services

    2.8(11 reviews)
    2.8 km

    I spoke to Aaron, the owner of Transport Services, on September 11, 2025. I shared my concerns from…read moremy,"Ride From Hell", review and he personally reassured me that he will address the said concerns with the driver to ensure this absolutely does not happen again...no speeding, no eating while driving, no taking eyes off the road, and staying in one's own lane. These are serious matters to address and I mentioned to him how he needed to know without a shadow of doubt (in his heart) that the driver will not do this again. The driver does not belong on our roads driving with no Aloha. On a lighter note, we had a pleasant conversation which led us to prayer exactly where God wanted us to be. You see, the entire time we spoke, I was asking God for direction. In fact, I asked God if I was to make the call today and he said yes. Before making the call, I asked God exactly what I should say, in fact, I wrote down exactly what I was told to say...I did not want to leave anything out or add anything from my own desire. While we were talking, I asked God if Aaron knew him as a Christian and he said, yes! Long story short, we were able to end our conversation with prayer, again exactly where God wanted us to be...giving him all the glory and praise he is due! God also told me exactly what to say in this follow-up review. I asked for confirmation before posting...he said post. God is always in control. God bless you Aaron.

    The first time we used this company to transport my grandma home from the hospital the driver was…read moreearly, friendly and easy going. My mom felt comfortable using them again to pick up my grandma to take her to a doctors appointment. My uncle had called and made arrangements ahead of time but came the day of, they were a no show. My mom and uncle called numerous times, left a bunch of voicemails. They haven't called or responded at all. Completely unprofessional. I do not recommend using this company.

    Tan's Transport

    Tan's Transport

    1.6(7 reviews)
    0.0 km

    I would like to give negative stars if it was possible…read more.... I don't normally rage on social media but if any of you know people that use wheelchair transport here on Oahu, I had the WORST experience with Tan's Transport. I was warned that this company was awful, and I absolutely AGREE!!! First I spent 40 minutes on the phone trying to tell the guy that he was at the wrong address. He was on the correct street, but on the wrong end of it. I told him over and over to put my address in his GPS. He kept going in circles to the SAME, incorrect address (I know because I heard all the directions on the GPS). I kept trying to tell him where to go, but he kept telling me he's supposed to go to the incorrect address. 40 minutes of this! It was like a bad Rap Replinger cheeseburger episode but not at all funny. He finally says he's at a store which is at the opposite end of my complex but I tell him to just stay there and I'll walk over to him because I can't handle any more stupidity. But there was a lot more. He had another wheelchair passenger in the van already. So he moved her to a seat, loaded my son on, locked him in, and folded up her wheelchair and put it behind him. Mind you this is a regular passenger van. I am not sure if they are authorized to transport multiple wheelchair passengers at the same time or what. At this point we are already going to be at least 15 minutes late for our appointment. We get on the freeway and he asks me if he can stop in Waipio first. (We are going from Kapolei to Kapiolani.) I said no, we are already running late, I took off from work to take him to this appointment, and we are not going to miss it. HE THEN COMPLETELY IGNORES ME AND GOES TO WAIPIO ANYWAY. I'm about to lose my #$(^%&&*. Dr.'s office calls and asks how far out we are, I explain that the wheelchair transport was very late and is now taking us somewhere else first, I estimate we will be about 30 minutes late. They said they will let the Dr. know and call back if we need to reschedule. We get dropped off, luckily they can take us, and I ask the guy if he can just wait because it will be fast and considering all the aggravation he put us through I didn't want to be waiting around after for a ride back home. He says sure. No surprise at all, he wasn't there when we came out. A different driver, same company was there, with two other people in the van. He loads up my son, I get in, we head west. Then we get taken through Ewa Beach. These drivers either don't really speak English or pretend they don't. Are we getting abducted at this point? I don't know. He drops these two perfectly healthy looking people off (family? friends?) at a random house and we finally head home. Oh but on the way home I realize HE IS WATCHING TV WHILE DRIVING US!!!! @#$(^$*&@$%@#()@$^*@$%*( Unbelievable. To think they are being paid all day every day to take medically fragile kids, seniors, dialysis patients, etc. to their medical appointments and this is how they operate! We are talking two different drivers. SUPER SHADY COMPANY!!! I can't believe they are in business.

    Debbie K. My Brother…read morereceives rides from Tan's Transport. The Dispatcher is kind and have excellent customer service. He makes sure my Brother is picked up in a timely manner. The Drivers are friendly and kind. They patiently help their patients in whichever way they need help. My Brother likes having conversations with the Drivers. Whenever you or anyone you need rides call Tan's Transport I highly recommend for excellent customer service.

    IntelliRide - medicaltransportation - Updated May 2026

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